“Purchased multiple items for Hi-Point Carbine to include: Extra Power Recoil Spring & Stainless Steel Guide Rod. Of those 2 items, there is a recall for both. Seems that their company did not do their do testing prior to selling items. Purchase at your own risk. Now I have to contact Hi-Point and see if they will send me the original parts as a warranty item.”
“MCarbo stood behind some problematic spring /trigger upgrade for the Ruger PC Carbine in the end. I ran into severe hammer follow leading to a dead trigger with their spring kit which they no longer sell. They sent me a prototype disconnecter to try which was awesome, but it lead to a double fire problem which is a major safety issue to me. They asked me to send them my rifle so they could troubleshoot it. We had a few crossed wires in communication about the return of my rifle and I'll take some of the blame here. The solution was to make the bolt carrier heavier and they were going to make me a tungsten charging handle. When my rifle arrived, the tungsten charging handle was not with the gun and there was no explanation. When I talked to the gunsmith, he said his note must not have been included with the gun but that the charging handle was waiting for its coating. A few months went by with no communication. I checked in and had got the same answer. I checked in again as another few months went by and a different gunsmith gave me a straight answer and said the tungsten charging handle was breaking the screws (I assume the charging handle screws) and that there was no solution. I appreciated the straight answer and we agreed on a refund which was processed quickly. When I pulled the trigger assembly out to remove the MCarbo parts, my gun was filthy. I got the feeling that MCarbo used my rifle for their product development, which is fine, but I sent them a spotless gun and received a filthy one. I have never received a dirty gun back from a gunsmith - whether the gun was getting upgraded or repaired. I feel a bit like I was left holding the bag on this one until I got the straight answer from a different gunsmith. I have had a lot of great experience with MCarbo. The are a veteran owned and operated company and I want to support them, but I am going to wait for a while before I try them again.”
“Great company to work with. My parts arrive as planned. And they kept me informed during shipment. I installed the parts after watching their how to video. Thank you”
“Recently ordered the reduced weight spring and shim kit for my SP-101 .22. Did the action job per their video. They did not supply enough trigger shims to proper shim the trigger. The hammer spring was too light to reliably fire the rounds. When I emailed them about it they offered no solution or help. Their attitude was like oh well, this happens. Project was actually a waste of time. Their 100% satisfaction guarantee means nothing. Not happy.”
“Yes! I bought a SCCY CPX2 and the trigger was horrible. I was considering selling the pistol. Then I bought your kit. It makes the pistol a pleasure to use. I liked it so much I bought another for my vehicle defense. Just received my second trigger kit and cannot recommend your kit enough for this Pistol . Thank you for outstanding work!”
“recieved the sccy CPX2 spring kit today. installed spring kit, was fairly easy to install. getting the frame pins out was a bit of a job, used clp breakfree. helped a great deal. followed Chis's video step by step, feels great, can't wait to try it out.”
“Placed order and they sent response saying they pride themselves on shipping ASAP! They went ahead and got money off card, then 4 days later sent text saying part of order not in stock. It was when I ordered. Then 8 days later sent another text saying more stuff not in stock. Really? Should have been told this up front! ALL reputable companies do not take money from card until items are shipped! Once again I was sent text that said they pride themselves on same day shipping,ASAP. They didn't have anything to ship!! Only thing they did right was refund money after taking it for nothing in return.”
“I never knew this company existed until I was looking for some mag springs and they were sold out everywhere but I came across their website and decided to go for it. Amazing. Most definitely will be doing business with them again and they deserve more recognition.”
“Nice to dial a number and have a person answer! Guys in the shop were great answering all my questions. Ordered m-series kit for my kel tec which the guys installed, fast turnaround especially in-these times.
Thanks m carbo”
“Fast shipping. Quickly solved a glitch, namely, that I ordered without logging in. Before hitting "submit" I noted that my military/LE discount was missing. I logged in, saw the discount, had to enter my credit card again, and hit "submit". The email response showed the wrong price again. It took a phone call to get it fixed, but it was fixed in a quick and friendly manner. One star down for having a website that lets that happen.”
“I ordered parts for an LC380 and after I installed them the magazine would not go in. I tried bending the hammer spring, but I ended up using the factory spring. I was advised to send a picture like they could see from that the spring was fatter then the factory spring. Companies ask for pictures just to inconvenience customer from returning parts and receiving a refund. The $25 won't break me, but if you have a problem don't expect a resolution to be easy or worth it. I never did receive another part or refund”
“Ordered a trigger spring kit for sks they sent a video to help with installation I didn't need it but I thought it was very considerate the spring I installed is the best thing I could have done I am very pleased with what happened I will continue to buy from this company and besides that he is veteran Vietnam brother keep up the good work”
“The customer service was about as good as I have seen. Not only did I get my confirmation email immediately after ordering, but also had received another 1 or 2 notices from them that day. I was continually updated on the status of my order until it arrived right on time.
The video for installing the trigger spring was spot on. It took me less than 10 to complete the job and the results were outstanding.
Thanks MCarbo! I will be back for sure. Highly recommended!!”
“I purchased the trigger spring kit for Savage axis. My first reaction was WOW ! the trigger pull was cut in half and is so much crisper and smoother than it ever was,. great product at a great price!”
“Just finished the polish and install on the CZ P-07 trigger spring kit, and it's gorgeous. Exactly as advertised, crisp as all hell, count me as a happy customer!”
