“
After a few emails they did refund me the full amount but it was the whole process was a waste of time and effort on a scheduled job that I really didnt need.
”
posted 1 month ago
- Mike W
“
They delivered 2 bosrds of MDF skirting. The skirting was not covering in anything and left outside in the rain on a day when we had a months rain in a day. UNREAL service, UNREAL packaging (none) I Have never experienced anythign like it.
The MDFis soaked through and total warped and unusable.
Please redeliver or refund!
”
posted 2 months ago
- John L
“
2MT Left to return for refund after we finished the house, They totally refused the return & the refund by saying some strange & stupid reasons I never heard in my life despite i said im happy to cover the return cost.
”
posted 3 months ago
- Mustafa Y
“
I would have requested a return and refund, only that the joiner had already cut multiple pieces and fixed up around two doors before I returned home.
”
posted 4 months ago
- Bradley P
“
Happy with product but feel I was over chargded on the fast delivery. Paid over £50 we ordered saturday & didnt arrive until thursday. Feel there was no need to pay the extra. Your website says 2 working days.
I brought this up with the customer services and they said the website was wrong but offered no refund only a credit on my next purchase.
”
posted 5 months ago
- Neil J
“
They did not deliver what I ordered
1st time using them. I ordered window board with a 8mm rebate on the back edge. It arrived with no rebate. I had to argue to get a £20 refund which has still not been paid. Wouldn’t recommend
”
posted 6 months ago
- Andrew H
“
James in the office was responsive and supportive, and I received a refund.
”
posted 7 months ago
- Anonymous
“
Delivery was very informative and on time just order was incomplete so I emailed them requesting a refund for the missing items, had no response upto now
”
posted 7 months ago
- John S
“
Customer service is great, placed my order via phone and it arrived 5 days later. Sadly it arrived damage, there products are shipped straight of the shelves with no protective packaging. This might be OK for others, but I wasn't happy with the scratches and chipped edges on mine. The gentleman I emailed arranged a collection of the window sill and I'll get my refund.
”
posted 7 months ago
- Anonymous
“
I still haven't received the refund yet either.
”
posted 10 months ago
- Kenny S
