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MedMinder Reviews

4.5 Rating 86 Reviews
84 %
of reviewers recommend MedMinder
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Phone:

3397774887

Email:

krish.velmurugan@medminder.com

Location:

30 Wexford St
Needham
02494

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Anonymous
Anonymous  // 01/01/2019
This has been a literal life-saver for our family. My mom had overdosed twice, forgetting she had taken her meds, so she would take them again. This pill box will not allow her to take meds until it is time. It has helped her stay independent for years!
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Posted 3 years ago
Had for 6 months and you have had to replace 3 or 4
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Posted 3 years ago
Thank you for sharing your feedback. We apologize your experience didn’t align with expectations. Situations like yours are not common, but feedback like this helps us improve.
Posted 3 years ago
My mother is 90 and very forgetful and use to have a problem taking and filling her med box. Now never a problem. Meds come pre-filled and with the set time to take her meds she never misses. Also impossible to take take wrong day and time
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Posted 3 years ago
This has saved us so much frustration. My mother is taking her meds regularly with way fewer misses. The first unit we received was a little wonky; the lids were difficult to open and started to break, and I was not getting text alerts. The customer serve was excellent and a new unit was shipped quickly. We do not use the phone alerts to the patient nor the medallion.
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Posted 3 years ago
Company has very good customer service and has been very helpful.
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Posted 3 years ago
I can say enough good things about the MedMinder ecosystem for pill compliance. It works.
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Posted 3 years ago
This has been a life saver for our family. Love the support and the product
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Posted 3 years ago
I thought this device was a very good idea when researching it. As a registered nurse I now consider this a incredible medication device for my mother with dementia. To be able to lock every medication and release with a two hour window is perfect. Before this she was overdosing since she did not remember taking meds. There was a slight problem once with the key insert and I requested a new machine When it came it was quite blemished I called and found out it was refurbished. I sent that back. Not happy with that part rather have new device since renting monthly. I feel the policy for that issue should resolved. Pat
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Posted 3 years ago
We have used MedMinder for years and have had an absolutely great experience. My siblings and I used to argue over whether my father could stay in his home due to his skipping medication doses but MedMinder put that to rest! Now we all can log in and see that he has taken all his meds everyday. I get immediate phone and email reminders if he is late in taking any of his medications. The system is reliable, easy to use, and the company is great to work with. MedMinder is a life changer and not just for the patient who is taking the medication!
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Posted 3 years ago
The best at customer service. They "ALWAYS" answer the phone and stay with you as long as you need them to stay on the line. They fix any issues and have the best attitude. One of the easiest companies I've ever worked with.
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Posted 3 years ago
Med minder has been a life saver for my memory challenged Mom. She gets her meds on time and proper dosages thanks to the verbal, screen and light up cues. Mom has tried to pry open cells when she gets confused and thinks she needs to take pills (even with no prompts) but the box has held up and kept her out. Set up was difficult - if you purchase please call company FIRST for set up - don't do it on your own or its gets messed up and is difficult to fix. Company has been very helpful when called. Would recommend for sure.
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Posted 3 years ago
The MedMInder is very easy to use and refill. Customer Support is very helpful when we needed them.
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Posted 3 years ago
We are very impressed with Medminder, customer service has been excellent. The process is truly seamless anxiety out of getting and organizing the medication.
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Posted 3 years ago
Love medminder! I now have peace of mind that my Mom is taking her meds on time and is fine.
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Posted 3 years ago
Great device. Very few issues.
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Posted 3 years ago
While I have rarely needed support, when I have called once or twice over many years, I always seem to get Eran (founder and CEO). That demonstrates excellent customer support and commitment from my perspective.
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Posted 3 years ago
very helpful, courteous, a real lifesaver for caretakers have told our Drs. and other people about it!
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Posted 3 years ago
Medminder has given me peace of mind that my Mother is getting her meds timely and accurately. She could not live alone without it.
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Posted 3 years ago
At one time my mom was taking more pills than she should. Medminder allowed her to take her pills independently. I can check 24/7 when she took her them. The customer service operators are knowledgeable and polite. Great product and wonderful service.
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Posted 3 years ago
Love this! We have it for our 97 year old relative to take her medicine on time and it works great!!
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Posted 3 years ago
MedMinder is rated 4.5 based on 86 reviews