Name: MEDvidi
Address: 4010 Moorpark Ave, 114, San Jose, California
Rating: 4.06

“Sadie was helpful, respectful, and patient in helping me with the billing issues I had with scheduling my appointment.”

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Posted 1 week ago

Hi Trevor Thickstun, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 week ago

“Ashley was great with assisting me”

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Posted 1 week ago

Hi Lacy, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 week ago

“I have been having some technical issues editing my information and booking an appointment. Sadie has been extremely helpful and very considerate in helping me fix these issues.”

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Posted 1 week ago

Hi Jennifer, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 week ago

“Thank you so much”

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Posted 1 week ago

Hi Shane Wilson, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 week ago

“Sent the proper forms to me.”

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Posted 1 week ago

Hi Kess Phillips, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 week ago

“Med Vidi has been amazing I’ve got a phobia for mental health physicians but NP Whitney Oden has been the absolute best provider I’ve ever had she truly cares I’m a very good judge of people & u can see the compassion in her eyes when I speak I truly feel heard and cared for I’ve never had any other provider treat me with such love and compassion and also she really has amazing skills with my treatment everything she’s recommended has helped me drastically I cannot thank her enough and I will never use another provider if she leaves medvidi one day I will follow her”

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Posted 1 week ago

Hi Nathan Hill, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 week ago

“Issue with appt not actually being scheduled as I am a first time patient and unfamiliar with process. Sadie answered my questions and explained what had happened. Reassured me all was being taken care of and a team member would contact me shortly to get my appt scheduled.”

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Posted 1 week ago

Hi Matt M, Thank you so much for your positive feedback! We truly appreciate your kind words. If you ever need assistance in the future, don’t hesitate to reach out to us at help@medvidi.com or call (415) 548-2062. Your support inspires us to keep improving and deliver the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 1 week ago

“Sadie is great with customer service!”

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Posted 1 week ago

Hi Susan , Thank you so much for your positive feedback! We truly appreciate your kind words. If you ever need assistance in the future, don’t hesitate to reach out to us at help@medvidi.com or call (415) 548-2062. Your support inspires us to keep improving and deliver the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 1 week ago

“I was able to get in touch with Fiya who is in the process of helping me transfer over my prescriptions to a new pharmacy. She was very helpful and making sure that I get taken care of urgently on my request . Thank you, Fiya.”

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Posted 1 week ago

Hi Daisy G, Thank you so much for your positive feedback! We truly appreciate your kind words. If you ever need assistance in the future, don’t hesitate to reach out to us at help@medvidi.com or call (415) 548-2062. Your support inspires us to keep improving and deliver the best service possible. Be well, Jane || MEDvidi Patient Support Team

Posted 1 week ago

“Sadie was extremely helpful changing my email thank you”

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Posted 1 week ago

Hi Sam, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 1 week ago

“She was helpful”

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Posted 1 week ago

Hi Sam, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 1 week ago

“I am a 29 year old registered nurse and have been dealing with ADHD for 20 years. I’ve tried every medication and when I come off I tend to get in trouble. My current job entails of me caring for 45 patients by myself. I was having some serious issues which led me to find Dr. Chan, a few other doctors at Medvidi and the fastest customer service agent named Mickey who answered my message right away on thanksgiving weekend. I am now thriving at work all thanks to medvidi team!”

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Posted 1 week ago

Hi John, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 1 week ago

“Sadie was quick to respond and resolved my situation quickly.”

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Posted 2 weeks ago

Hi Cornbread, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 2 weeks ago

“Sadie was extremely helpful and fixed the issue in a timely manner”

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Posted 2 weeks ago

Hi Tim, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 2 weeks ago

“Sadie was kind and very helpful. She took her time to answer my questions. Thank you for having kind Customer Service”

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Posted 2 weeks ago

Hi Belinda Ramirez, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 2 weeks ago

“Sadie was kind and very helpful. She took her time to answer my questions. Thank you for having kind Customer Service”

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Posted 2 weeks ago

Hi Belinda Ramirez, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 2 weeks ago

“A PLUS service”

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Posted 2 weeks ago

Hi Glen George, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 2 weeks ago

“Fast response”

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Posted 2 weeks ago

Hi Glen George, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team,

Posted 2 weeks ago

“I wanted to do a follow up to my original appointment but I wasn’t allowed.”

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Posted 2 weeks ago

Hi Jordan Storts, We are sorry to hear about the scheduling issue you have faced. In general, reducing wait times is one of the most challenging tasks , so we are trying our best to fix this for our patients and avoid these kinds of problems in the future. Please contact our Care Team directly at help@medvidi.com or (415) 548-2062. We are happy to discuss additional details to resolve this matter with you. Be well, Anna Taylor || MEDvidi Patient Support Team

Posted 2 weeks ago

“Understood what i needed and helped me get transactional receipts”

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Posted 3 weeks ago

Hi Mariah Warner, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 3 weeks ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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