“worst customer service. meesho is not picking up order from 1 month and if by any chance some delievery boy comw he will reject pickup saying product doesnt match with pic. It womt match coz they dellievered wrong product. I cant believe how much they have dragged this issue. Please dont waste ur money on this stupid site. first they deliever wrpng product then wont pickup”
“Meesho is really fraud because my personal experience that prepaid product will not get delivered on estimated delivery date. If we ask to customer agents they will simply say "Why you are upset, We are taking your issue as priority, we will definitely help to resolve issue". For unnecessary issue Meesho adding call me back option but for necessary issues they hide that option (this shows they how fraud they are doing). And mostly customer agents also closing chat without giving proper resolution for what i am asking. They are thinking loosing 1 customer will not impact business. My product delivery tracking still in shipped state and not updating tracker and unable to cancel product. Worst customer service & delivery. If this rating contains negative i will that only instead of 1. 1 is also more than enough”
“*froud* I ordered a product from meesho firstly he delivered me a wrong, dirty and useless product. I put a product return on same day with photos and parcel opened vdio but no one come to pickup the parcel I called in customer care she said me to again return request. I put a again return request after delivery person come and refuse to pickup the parcel due to dirty and diffrent product. Then I again call in consumer support they say they can't help us because product was useless they consider this as a garbage. They can't refund my amount. I have all proof I will send and return on same day after all this they refuse to initiate my refund.*so disappointed* this is a very big scam don't trust on meesho and stop shopping on the meesho worst app.”
“It was alright my delivery came quite late but the products were sealed and everything I got was high quality except one of my skirts tore a little. Overall it was alright but could be a lot better.”
“I am writing to express my dissatisfaction with a recent experience with meesu.. really very pathetic service you guys are providing us.
The add you are giving is next day deliver and on purchase it will show after 7 or 10 days as delivery date. The return / refund policy system also very bad and they are not able to do service even after 3 weeks of continues followup and they are rejected to process the refund because of pickup confirmation slip, which is not at all there and not send the message also, which need to be sent.”
“Bad customer service, customer unfriendly and does fraud,
I had placed an prepaid order on Meesho online portal fo 06 packets of Bigen Beard colour 103 against a prepaid of RS 1662/-on 3Rd March 2024 vide order No.330102941744.
Yesterday, a packet was delivered at at my address containing one packet of big and beard colour in place of six package. The help centre was informed immediately they advised to raise my complaint after 24 hours only.
Afyer 24 hrs when help center was contacted they told me that they can not do anything in this regard nor my money will be refunded for the short supplied packs.
They also told me that the short supply of 5 packets will also not be fulfilled or delivered to me.
I was wondering that a company like Meesho can give this kind of response and gulp down Rs 1300/-.It is a cheating under the law of the country.I am wondering whether following such a business ethics whether any company can survive for long term.
I shall hadbto share my experience with social media to save other customer's hard earned money from this useless organisation.”
“Meesho sends different products and then deny accepting returns, and it's XpressBee delivery gives false reports of pick up attempts without making attempt. Total cheating experience on meesho. I would not give a single star to meesho.”
“These people are cheaters. I have ordered 1 chikon kari palazzo set,and it was not fit to me.then return request sent .1 came to take the return product and he took.after taken he has done the cancellation.& now these people are saying we did not get back.we cannot do anything. I paid 627 rupees. I am very much disappointed.”
“Dont by anything from this side.they sellers are fake.you ordered your product they never fulfilled your order and they cancelled your order automatically😡😡😡😡fake side fake sellers and i also share ths image..plz don't order form this side.”
“I just now received a call from Meesho after so many complaints I raised and trust me the woman on the call was so rude and unethical
They need to teach the staff some basic manners first. Full of nuisance and no output given of all my orders returning back. Poor service. Fraud.”
“Very pathetic service. They don't have customer executives or service only one robot is typing some idiotic messages Imin the chat box of we're trying to reach out to them for raising any serious concerns. If they are going this way , it will soon be washed out from the scene . I will say everyone think thoroughly before choosing Meesho , since an online business app without a customer service is something which cannot even imagine.”
“Pathetic customer service at Meesho. Product not delivered & I'm waiting from 10 days for my courier to be delivered. Customer care doesn't care or acknowledge for our emails. Khule aam online fraud. Meesho doesn't provide solution to customer but mental torture to keep waiting as a solution. Never recommend using meesho”
