Meowtel Reviews

Name: Meowtel
Address: 160, Spear Street, Ste 1000, San Francisco
Rating: 4.91

4.9 Rating 470 Reviews

98 %

of reviewers recommend Meowtel

Company Reviews

Metrics

Info

4.9

Based on 470 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-844-636-9835

Email:

bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a sitter, I feel confident that Meowtel can help me solve unexpected problems very quickly.”

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Posted 1 year ago

Meow there! Thank you for taking the time to leave us a review and we're delighted to hear that you feel confident being a sitter with us. If there's ever anything we can do to improve your experience, please let us know.

Posted 1 year ago

“I have had a great experience! Very professional and my fussy kitty loves the sitter we found. It makes going away so much easier!”

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Posted 1 year ago

Meow there! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“As a Meowtel sitter, I am continually impressed and grateful at the top notch care that Meowtel provides for us sitters and our clients! They never forget that we are all real people, and that the trust involved in caring for people's pets and their homes is deeply personal and individual. They have gone above and beyond with so much kindness to help me and my clients in moments of need, respond quickly, and they always follow up to make sure everything is resolved. I look forward to using Meowtel as a client when the time comes for me to travel next. I know I will be in great hands!”

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Posted 1 year ago

Hi Regina! Thank you so much for taking the time to share your experience with us. It is because of sitters as dedicated as you, that we can deliver the purrfect hospitality every day around the country. We appreciate you and we look forward to caring for your kitties soon!

Posted 1 year ago

“I received a call back within a few minutes. It shows how much Meowtel cares!”

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Posted 1 year ago

Meow there! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“Chelsea was very helpful and answered all my questions”

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Posted 1 year ago

Hi there! Thank mew for this review! We are always purrleased to help. We remain at your service!

Posted 1 year ago

“Chelsea went above and beyond to look into my issue, including uninstalling and reinstalling her app to make sure that things were working as they should. Overall, the staff at Meowtel are extremely friendly and the cat puns and emojis are a nice touch.”

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Posted 1 year ago

Meow there, Michelle! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 year ago

“Robert at Meowtel was super helpful and very patient with me when trying to book my reservation for my 3 cats. He was very responsive and a pleasure to talk to.”

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Posted 1 year ago

Hi there, Kim! Thank mew for this review! We are always purrleased to help. We remain at your service!

Posted 1 year ago

“As a Sitter, I have found Meowtel Support has been been responsive, gracious and so helpful. Any small issues I've come across, so far, have been handled politely and professionally.”

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Posted 1 year ago

Thank you for your kind words! We're purrleased to hear that you've found our support team responsive, gracious, and helpful. We aim to ensure every sitter feels supported and valued. We can't wait to care for your kitties again soon!

Posted 1 year ago

“Everyone I interacted with at Meowtel provided outstanding customer service. The pet sitters were caring and attentive to our senior kitties and to us. They paid attention to details and asked questions to be sure they provided the best care for our cats. The "bellhops" responded to my inquiries in minutes, even late at night. Booking was very easy. I'm extremely pleased that I found Meowtel and will use the service again. Highly recommended!”

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Posted 1 year ago

Thank mew for your review! We're absolutely thrilled to hear about the outstanding customer service and the furr-tastic care your senior kitties received. Our bellhops are always ready to pounce on any inquiries! We're so glad you found the booking process to be a smooth ride. Looking forward to your next visit!

Posted 1 year ago

“Customer service very good to help me understand avg response time on my profile. Friendly and timely service!”

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Posted 1 year ago

Thank mew, Barbara, for your pawsitive feedback! We're glad to have been able to offer a friendly and timely service to help you understand your profile better. Always here to lend a helping paw!

Posted 1 year ago

“Associates with Meowtel are always there to help. And if they get busy, they will call you back in a very short period of time. I love this platform. I’ve only been on it a month and already had several jobs. Love cats. Love Meowtel! They’ve got a great app!”

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Posted 1 year ago

Thank you, Cindy, for your pawsome feedback! We're delighted you're loving Meowtel and our app. Cheers to more purr-fect matches and happy kitty clients!

Posted 1 year ago

“Meowtel makes it quick and easy to get pet care with peace of mind!”

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Posted 1 year ago

Meow there! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“The app seems to be limited in some of its functionality, especially in the messaging portion of the app. This could be expanded to have better communication with the pet sitters, it often doesnt load videos and is slow.”

Helpful Report

Posted 1 year ago

Thank mew, Christina, for taking the time to review us! Please do reach out to us at bellhop@meowtel.com if you encounter any bug, and we’ll be more than happy to look into it right away. We remain at your service!

Posted 1 year ago

“David did a fabulous job caring for Herrmann while I was gone. He kept me aware of what was happening at home with daily pictures and descriptions. Herrmann was happy and healthy when I returned. Can't ask for much more than that!”

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Posted 1 year ago

Hi there, Carol! We're puuurrleased to learn that your sitter, David, was ameowzing! We look forward to caring for Herrmann soon!

Posted 1 year ago

“Great to meet Katie and keep in touch with my cats while away”

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Posted 1 year ago

Thank mew for this review, Barbara! We'll see you on Meowtel soon - meow meow!

Posted 1 year ago

“Easy to use App. I’ve booked the same cat sitter three times now and have had an amazing experience with her. Thank you!”

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Posted 1 year ago

Meow there, Katy! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 1 year ago

“5Stars!The service is great! I was well informed by the two service providers who were very loving and caring of my cat. I would hire them again any time I will be away from home.”

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Posted 1 year ago

Hi there, Steven; thank mew so much for taking the time to share your valuable comments! We look forward to caring for your cats soon!

Posted 1 year ago

“Great service.”

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Posted 1 year ago

Thank mew, Austin, for taking the time to review us! See you on Meowtel soon!

Posted 1 year ago

“I really loved our cat sitter Jacqueline, She's the sweetest! My cats were very comfortable and happy with her. Our shy cat even let her pet him he's never like that with strangers. Jacqueline sent us photos and videos of our cats, she went above and beyond. Meowtel has hired a great person you can trust with your fur babies. I look forward to booking with them in the future.”

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Posted 1 year ago

Hi there, Nancy! We're puuurrleased to learn that your sitter, Jacqueline, was ameowzing! We look forward to caring for your kitties soon!

Posted 1 year ago

“I loved my cat sitter! He was great but I was disappointed that I was unable to get a refund. Had booked for four days and it ended up getting quite sick and couldn’t go to Thanksgiving and so only only used two days. Otherwise great service.”

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Posted 1 year ago

Thank you for your feedback, Mindy. We're glad you loved our service. Our cancellation policy balances both client and sitter needs, but we're always here to help. We're really sorry for any inconvenience, and we hope to assist you again soon!

Posted 1 year ago

Meowtel is rated 4.9 based on 470 reviews