“Had a very good experience, was helped from the beginning of the process to the end by Zoheb Mahmood. 5 star service all throughout and was very patient with me. Took his time to explain everything and didn't pressure me unlike other car showrooms I had been to. He was incredibly knowledgeable about the different services and came up with the right plan for me. Would definitely recommend!”
“The customer service throughout Mercedes Benz slough is second to none. Every person you come across is only to happy to help with whatever inquiry you have.
We recently visited the slough dealership and it was Attila Bordas who we had the pleasure of helping us. He was 100% first class with regards to our new car, but other inquiries. All those we crossed paths with at the Slough Mercedes dealership were first class. Its a pleasure to see the younger generation so genuinely happy to help and all with a genuine smile. We are still in shock of how easy and plain sailing they made it. Thank you to all of you and a special thank you to
Attila Bordas you made our day xx”
“I went to pick up my car from Tony Oridota. We bought a A class saloon and I would like to Thank Tony for all the help from start to finish .
I cannot praise him enough. i had come in to just have a look and he found the car i wanted the same day.
I also found his colleague Vishal to be helpful.
Thank you for finding my car”
“My wife and I went to pick up my car from Tony Oridota this morning . We bought a blue C Class and service we received cannot be faulted was excellent and went more than a mile to ensure we received all the information and both my wife and I would like to Thank Tony for all the help from start to finish .
I cannot praise him enough and am sure he will go far in the company he found the car same day I initially saw and from start to finish the matter was concluded in 14days . I also found his colleague Vishal to be helpful.
Thank you for finding my car
Mercedes Benz luck to have Tony and Visal”
“Went to pick up my new A Class today and loved the massive red velvet bow Farhad had put on the covered car before the big reveal. He has been brilliant through the whole buying process and nothing is too much trouble for him. A top salesman who goes the extra mile - and I love my Jupiter Red car.”
“I would like to say a big thank you to Vishal for making this experience the best the way he made that surprise for me it was the best he is such a nice person so for me he is the best salesmen. I would like to say thank you to Mercedes-Benz as well you are lucky to have such a salesmen like vishal.”
“One star is actually to many, Don’t bother with Mercedes Slough, I won’t go into all the issues as it would take far too long but the most worrying issue was that they had re-set the service indicator but not actually serviced the car or done any of the checks, the sales guy went to great pains to tell me it did not need servicing for another 364 days.
I saw the car before it was prepared but was assured anything that need doing would be done, well they did nothing except a quick wash and hastily apply “Stargard” (don’t waste your money), while I was waiting to collect.
The matters have been resolved now but it should never of happened in the first place appalling service and the managers were useless as well thankfully they have been replaced now.”
“Avoid Mercedes Benz Slough like the plague.
Had a simple warranty repair (Headrests stuck in up position) to conduct to a new 8 month old Merc E220D Coupe lease car. This was in November 2018, even after countless call... No one has ever got back to me- APPALLING!.
I rang them last week (26 Apr 2019) as Major service is due and politely asked if they could the repair to the headrest at the same time as major service.... Absolutely sir... someone will call you back shortly... Still damn well waiting.
Ridiculous... my previous cars have been Audi and BMW and i tell you the service experience is unbelievable compared to Mercedes !
Shame on You Mercedes Slough!”
“We originally went to view an ex-demo GLA. The salesman Farhad explained that for less money we could buy a new GLA so that is what we did. Farhad was very helpful and answered all our questions and the delivery was within 3 weeks.”
“I recently bought some parts from Mercedes Benz Slough and the staff was very helpful, especially Derek and the parts manager. They went out of their way to help me.
I would highly recommend this branch and will definitely use it again in the future.”
“Recently purchased a second user vehicle from the Mercedes garage in Reading. Their representative Lorenz, provided an excellent service without being the "pushy" salesman and spent time answering my questions and offering helpful suggestions.”
