“Absolutely thrilled with my recent Mercedes purchase from Vertu Mercedes-Benz Slough! From the moment I stepped into the showroom, the entire experience was exceptional. I want to give a special shoutout to Raj Virdee, whose professionalism and dedication were truly outstanding. He made the process seamless and enjoyable.
Raj, along with his fantastic team, Vishal and Benjamin, provided exemplary service, answering all my questions and going above and beyond to ensure I found the perfect car. Their attention to detail and genuine care were truly appreciated.
Even the parts department contributed to the positive experience, demonstrating the same level of efficiency and helpfulness. It's clear that Vertu Mercedes-Benz Slough has a team that's committed to customer satisfaction.
If you're looking for a Mercedes and want a top-notch buying experience, I highly recommend visiting Vertu Mercedes-Benz Slough and asking for Raj, Vishal, and Benjamin. You won't be disappointed!”
“Would like to say a massive thank you for Vishal Bangar for the amazing customer service received from him at Mercedes -Benz Slough.He is very professional, friendly, always happy to help.Thank you very much Vishal for your patience with me 😁Great job.
I recommend Vishal to everyone .”
“Certainly! Here's a shorter version of the review:
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I recently bought a car from Vishal at Mercedes, and the experience was outstanding. Vishal's extensive knowledge and professionalism made finding the perfect car easy and enjoyable. He took the time to understand my needs and explained everything clearly.
Vishal's commitment to customer satisfaction is exceptional. He went above and beyond to ensure a seamless purchase process, addressing all my questions and concerns with patience and care. His friendly demeanor made the entire experience pleasant.
I'm thrilled with my new Mercedes and highly recommend Vishal to anyone looking to buy a car. His expertise and dedication make him a true asset to the Mercedes team. Thank you, Vishal, for an exceptional car-buying experience!
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“Even after service Tony Oridota still checking if all ok. That’s great customer service. I’m blown away.!!!!! Thanks Tony. Credit where credits due. It’s so important to be able to rely on someone in times of need with your vehicle issues.”
“Great service guys got a decent car for a good price thanks to the top sales man their vishal who was extremely helpful and made it a easy transition for us. We walked away happy wich he made sure off highly recommended to speak to vishal when thinking of buying your merc at slough. Thanks again vishal. Top bloke .”
“Handed over my C63 AMG 6.2 litre V8 limited Edition pride and Joy.
Engine ticking issues, random misfires. Wheel alignment.
They carried out an engine strip down, diagnostics work for these terrible random misfires.
A lovely job done. Engine purrs like a cat. Misfires gone. This is my second visit to this team at Slough and will not be my last. I was a little worried about the car as to possibly the amount of work needed,especially with the awful,temperamental engine misfires before I booked her in. But based on my previous experience with this service centre and advice given to me by my circle of friends, to only have this work carried out with mercedes Benz. It's a special car.
On the day I went to collect the car I realised, silly me, that the MOT had just expired, so at very short notice they put her straight into the MOT bay, knowing I was collecting that day. After a little wait and feeling a bit worried, with drinking 3 cups of coffee. They came out and said, " The cars passed" I instantly felt relief. She is special but not a spring chicken anymore. 9 years old, an ageing vehicle.
What I really like about this team is they have the attitude, if it is working then don't replace it. I asked about a few things and they said, " why? It doesn't need it. In the long term I think this attitude gains customer confidence because when they say something needs replacing, then it means,it needs replacing.
When I finally went to pay, I thought the total cost was good, considering all the work carried out. Anyway, thank you to Babar, Michelle, Andrea with her warm welcome, and look forward to future bookings with you.
Regards
Paul.”
“I'd like to thank shak, James and sajid for their outstanding service they provided during the purchase of my vehicle. I would definitely recommend slough mercedes to potential buyers.”
“Thank you so much to Vish for going above and beyond to provide an outstanding service, he really is a credit to Mercedes.
His customer service was incredible, consistently responding to queries and working unsociable hours to ensure all issues were promptly dealt with.
He has a wealth of experience, he was professional throughout and deserves the recognition for his hard work.
I can honestly say that without his help and sheer perseveration to find me the right vehicle that met my specifications, i would not have been able to close the deal.
Vish is a true star within the company!”
“Have to compliment Karis on her professionalism yet again! Experience issues with my GLC and she has found a convenient time for us to return with a courtesy car! Big thanks to Karis for always making this as smooth as possible”
“I am writing this review to express my utmost appreciation and admiration for the exceptional customer service I received from one of your colleagues, Hassan. Although I am not someone who usually writes reviews, I strongly believe that Hassan deserves recognition for his outstanding professionalism and dedication to customer satisfaction. During my recent visit to your showroom to meet the parts team, I encountered an unexpectedly busy car park. Frustration was evident on my face as I contemplated the hassle of finding a parking space. However, to my surprise and delight, Hassan noticed my distress and immediately offered to park my SLS in a suitable bay. This gesture of going above and beyond his role left a lasting impression on me. Not only did Hassan assist me with parking, but he also accompanied me to the parts team, ensuring that I reached my destination without any inconvenience. Additionally, he kindly went the extra mile by offering me a refreshing glass of cold water, recognizing the discomfort caused by the hot weather. This small act of thoughtfulness further exemplified his commitment to exceptional customer service. What amazed me even more was when I discovered that Hassan is a member of the Sales team. I had come to the showroom specifically for the parts team, yet he treated me with the same level of care and attentiveness as if I were a potential buyer. This unexpected display of professionalism and dedication truly sets Hassan apart from others in the industry. As a result of my experience with Hassan, I will not hesitate to recommend him to anyone who is looking to purchase a new car. His exceptional customer service skills, attention to detail, and willingness to go beyond his designated role are qualities that should be recognized and appreciated. I would like to extend my sincere gratitude to Hassan for his exemplary customer service, which undoubtedly reflects positively on the reputation of Mercedes Benz of Slough. It is because of outstanding individuals like Hassan that customers like myself continue to choose your dealership and trust in the quality of your vehicles. Once again, thank you to Hassan for his exceptional assistance, and I hope that his dedication and commitment to customer satisfaction are acknowledged and rewarded.
Yours sincerely,
Mushahid Ramzan”
“Recently visited the Slough branch, what a lovely experience, If only all shopping experiences was like this. Wasn't waiting for long, the hospitality was brilliant met with Vishal. Guy really knows his stuff and makes you feel welcomed. Thank you for such a good deal.”
“I had a bad experience with the Service department at Slough Mercedes.I emailed the Head of Business Raj Virdee who personally looked into my complaint and dealt with it very professionally. He responded to my emails promptly and even called me to apologise. He is an asset to Mercedes. His Customer service skills are brilliant and others could learn a thing or two from him.”
“Tony O, Omar and team you were amazing from start to finish from viewing the car to answering any questions. It was quick and efficient I got my car within 3 days I couldn’t have asked for a better service, whole experience was 10/10.
Thank you lots :)”
“Bought a Mercedes’ from slough Mercedes’, Tony dealt with the process, he was absolutely brilliant all the way through the process, from the minute I walked in to 'just have a look' to driving away in my new car. Tony was always there either at the end of the phone or email, to answer any questions and sort out anything that needed doing for me. I would recommend slough Mercedes’ to anyone looking for a Mercedes’ and ask for Tony in the sales team, he is great!”
“Took delivery of my new Mercedes A250e on Thursday last, and am absolutely delighted with the car. I had considerable difficulty getting my new car paired with the Mercedes Me app on my phone, which turned out to be my fault, as my iTunes id was with the US App Store. Sajid Javid at Mercedes Slough was absolutely determined to get it sorted out for me. He was very knowledgeable and supportive, spent a lot of time on the problem, and solved it to my great relief and satisfaction. Many thanks Sajid.”
“Bought a Mercedes’ from slough Mercedes’, Jemiah dealt with the process, he was brilliant all the way through the process, would recommend slough Mercedes’ to anyone looking for a Mercedes’.”
