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Mercedes Benz Reviews

2.1 Rating 94 Reviews
24 %
of reviewers recommend Mercedes Benz
2.1
Based on 94 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Mercedes Benz Reviews
Visit Website

Phone:

08081565635

Email:

cs.uk@cac.mercedes-benz.com

Location:

Delaware Drive
Milton Keynes
MK15 9BA

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Anonymous
Anonymous  // 01/01/2019
THE RUDE LADY WITH THE BROOM WHO RUNS THE PLACE AT 875 GOLD STREET IN MANCHESTER NH OFFERED ME A TELEMARKETING JOB FOR 10-13 AN HOUR FOR 20+ YEARS EXPERIENCE SORRY THATS AN INSULT!!! I KNOW WHAT MY TIME IS WORTH AND I WON'T SETTLE FOR LESS!! IM TRULY ONE OF THE BEST NOONE HAS EVERY BEAT ME AT SALES!!!! LADY WAS RUDE AND I WAS NOTHING BUT POLITE SOME PEOPLE JUST DON'T BELONG IN THE POSITION THERE INDONT BUY MERCEDES BENZ IN MANCHESTER NH ON GOLD STREET!!!! YOU'VE BEEN WARNED!!!
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Posted 8 years ago
Absolute waste of time, i8 month old SLK, paint falling off and No one, Yes NO one knows what the warranty is, or how to resolve it after 6 weeks, as the dealer hasn't had time to 'Sit' down and write a report. We have offered the dealer a chair so he can Sit down, but made no difference. Not resolved.
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Posted 9 years ago
The customer service at the Huddersfield branch is appalling the men might ware nice suites and aftershave and the woman might be in smart cloths made up to the nines and not an hair out of place but common courtesy and manners cost nothing . When booking a vehicle its very disappointing when you turn up only to be told you are not expected and told to sit and have a coffee while they sort out their cock up No thanks keep your coffee I am a busy person who does not have time to sit around drinking coffee you were more obliging when I was parting with almost £50 thousand pounds for a new car by B A C S cash might I add that will not be happening again you can be sure of that.
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Posted 9 years ago
Worst customer service at Mercedes Benz Swindon. They miss appointments, make you wait and the 'Business Managers' have very little knowledge about their cars. Even worse the receptionist believes she is the Queen of England. Taking my business elsewhere although I live in Swindon.
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Posted 9 years ago
Got car back with bird poo and a scratch bad customer relations not happy with overall experience as don't trust them with my car again
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Posted 9 years ago
The service experience at Mercedes is excellent they give the car back with that new car smell.
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Posted 11 years ago
Excellent customer service from Tim Whittle at Mercedes Benz Manchester Central, Top Salesman, very satisfied
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Posted 11 years ago
That guy at Mercedes Benz of Baton Rouge has some of the WORST customer service skills I've ever had in my life
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Posted 11 years ago
Has anyone else noticed that Mercedes Benz has yet to grasp the concept of customer service?? I'm really struggling to get any attention.
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Posted 11 years ago
This guy at Mercedes Benz of Baton Rouge has some of the WORST customer service I've ever had in my
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Posted 11 years ago
Mercedes Benz customer service is an absolute disgrace Got a nail in my tyre and they cant sort it until Wednesday
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Posted 11 years ago
Great coffee at Mercedes-Benz of Swindon, customer service is even better!
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Posted 11 years ago
Excellent Customer Service. People are very friendly.
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Posted 11 years ago
Experience with Mercedes Benz Customer Service - very poor!
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Posted 11 years ago
Mercedes Benz is rated 2.1 based on 94 reviews