Merchbar Reviews

Name: Merchbar
Rating: 1.31

1.3 Rating 395 Reviews

6 %

of reviewers recommend Merchbar

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Metrics

1.3

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Merchbar 1 star review on 26th January 2025

Anonymous

Merchbar 1 star review on 7th January 2025

Audiel Limon

Merchbar 1 star review on 29th November 2024

Brian DeVille

Merchbar 1 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 1 shirt and 1 vinyl and after purchasing they sent me an email that my shirt order was canceled. And Dec 7th my vinyl was delivered on a parcel locker but I haven't got any key from USPS. Up yo now, Dec 14th, I haven't got any reply that where my package was. HORRIBLE...........”

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Posted 5 years ago

“If I could give them NO stars I would. A restaurant employee stole my credit card and ran up a bunch of purchases on Merchbar. Obviously it wasn't me and my charges were reversed but I asked Merchbar, being an online company, to help me get the address to which the merchandise was to be shipped...so I could prosecute this person and prevent it happening to anyone else. I even offered to sign a release of liability. They didn't care, refused to help me....and put me off for over a month before telling me they couldn't help me. THey don't care how they get paid...even if the credit card was stolen. BEWARE of this company and their ethics or lack thereof.”

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Posted 5 years ago

“I ordered a shirt from Merchbar over 2 months ago. As of today, it still says my order is "processing" and hasn't even been shipped. I live in the US and the item was in stock, so there is no reason for this extreme delay. I contacted customer support a month ago regarding this and they were no help at all. Contacted them again recently, but still waiting for a reply (although I doubt they will be useful). Do yourselves a favor, save yourself some stress, and don't buy from this company. I am starting to think MerchBar is illegitimate and a complete sham.”

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Posted 5 years ago

“Have used them twice.Myfirst order of a CD I had no problems. My second order of a CD which was available on the 30th August hasn’t been sent yet.They tell me they are trying to contact warehouse.Dont know if I should cancel.”

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Posted 5 years ago

“Okay, I've ordered two times so far and it never went right. First, I ordered a vinyl and it never arrived, so I wondered what was wrong. When I looked it up it said that the order was canceled. No refunds yet. So I contacted the support. A few days later I got a refund etc. so it was okay. Not my complaint, but then I ordered another vinyl. It arrived. Still, first I had to go to the customs, after it arrived 5 days to late there (they are probably not responsible for this, but they are responsible for it arriving too late and the following). Also, they sent the wrong variant of the vinyl. The one in the Screenshot is the one I've ordered, the other one is the one I got. Ugh. With the custom fees it was like 40€ total then. I'm definitely disappointed and after all the trouble, I'd rather not order there again.”

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Posted 5 years ago

“Ordered an Oliver Tree T shirt, took over a month to arrive, the print quality and color is garbage. The bag it was in was already ripped open so it was probably somebody else's return and they didnt even bother to repackage it. I'm not even going to bother to try to return it, if simply placing an order took a month, I don't even want to find out what dealing with customer service is like. Never ordering from this site again.”

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Posted 5 years ago

“If I could leave stars in the negative I would. Still don't have my merch and it's been over 2 months. They keep giving me the run around staying they moved warehouses and don't have a ship date yet, etc. HOW CAN YOU NOT KNOW AFTER THIS LONG??????????? What kind of business are you? TERRIBLE. DON'T ORDER.”

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Posted 5 years ago

“Ordered a Madam X tshirt 2 months ago. Have been getting emails from customer service stock problem etc.Terrible company, do not buy off them.”

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Posted 5 years ago

“i can finally track my order yay :)”

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Posted 5 years ago

“2 weeks later and no shipping updates. should've tried amazon or ebay. im just on the east coast. this feels like one of those overseas orders that probably will take months on ship to arrive. God forbid that id have to return it.. this might take years . $#!+”

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Posted 5 years ago

“HORRIBLE DO NOT ORDER FROM THEM!!!They sent email saying my order shipped & would be here in 3-6 business days it has been 7 so I emailed them telling them I can’t even track it with number & company they sent it thru & they just emailed me asking if I could wait 5 more business days!!!I told them no cancel my order & am waiting for response!!*Update:they said they can not cancel my order & said to mail it back for refund which I will be doing!!!!”

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Posted 6 years ago

“Never received merchandise....cannot get a reply from customer service....canceled order and cannot get refund......someone is making money but not producing goods and you cannot reach anyone.”

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Posted 6 years ago

“Absolutely horrible company. They delivered the product as a different color, and only half the design. Then basically told me that this was normal of them and there was nothing they could do. Shocked that they are still in business, I would love to see this company go down hard. DO NOT ORDER FROM, THEY WILL LITERALLY STEAL YOUR MONEY. (Besides the one review on this website that is 5 stars for them is obviously fake as it doesn't talk about a product, just how great the company is) You will literally have better luck from ordering whatever it is you need from China.”

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Posted 6 years ago

“You lied to me about when I would receive my item and then reimbursed me less money than what I paid for it. I never cancelled my order. 10 days ago I was told I would have it in 5-7 days. FedEx says you haven’t given it to them. 😡 so disappointed in your so called company! This was a gift for my daughter so thanks so much for screwing me over 10 days before Christmas. Btw I ordered this item November 16th. I wished I would of looked at all the horrible reviews you guys have. If I would of I would never of ordered from you! Thank you for teaching me a lesson on checking reviews 1st. I work for a 5 star company and I know the difference in a 5 star & a -10 I wish I could give you!”

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Posted 6 years ago

“Gives a wide range of artists an opportunity to gain exposure and revenue from an open marketplace.”

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Posted 7 years ago

Merchbar is rated 1.3 based on 395 reviews