Merchbar Reviews

Name: Merchbar
Rating: 1.36

1.4 Rating 339 Reviews

7 %

of reviewers recommend Merchbar

Company Reviews

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Metrics

1.4

Based on 339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Absolutely useless. I have ordered what I thought was a limited edition vinyl which is why I couldn't find it anywhere else through their link on Spotify and it looks like I won't be getting it. I am really annoyed.”

Helpful Report

Posted 4 years ago

“I ordered , a pair of "5 Seconds of Summer "pajamas ,over a Month ago and every time I email them ,they keep saying they have to check ,with warenhouse.......I have had it!! I will never shop with them again ,and I am passing the word to all my friends.”

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Posted 4 years ago

“I ordered 2 band shirts in September and still haven't gotten them. There is no contact number just email. I have emailed them and they answered they are looking into this. I want my money back. Don't buy from them.”

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Posted 4 years ago

“Shocking customer service! Every line of contact seems like an auto response. I won't be shopping here again.”

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Posted 4 years ago

“I ordered a $50 hoodie on Sept. 22 and it still hasn't arrived. Whenever I check the product on the website, the estimated delivery date keeps changing around 5 days from the previous date.”

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Posted 4 years ago

“The tote bag i order awhile back. Never Gonna give you up. The bag shrink so bad after i washed it. i threw it away. very disappointed ☹️ money 💴 i wasted”

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Posted 4 years ago

“The cancled one of my orders after I had paid and then messed up the shipping of the other meaning its already over 30 days late and now they say I should email them if it hasnt arrived by 31 December. They also lied and said my package ws in transit when infact it had been shipped back to them in the US.”

Helpful Report

Posted 4 years ago

“i ordere a 7inch watermelon sugar vinyl and they neve informed me about the delay on the shipping which the official page posted everywhere. when i ask them they always just tell me “they have to wait for their warehouse supplier” what freaking warehouse?! they have to work together with the official shop to provide these copies but they never mentioned that in a single email”

Helpful Report

Posted 4 years ago

“Ordered Eminem merch it took two moths for it to come but when it came I was really happy with what I got”

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Posted 4 years ago

“Paid $60 total for a plain printed shirt because I wanted to support my fave band despite the extortionate price for a basic cotton shirt. On top of high prices you can't even combine postage for multiple products so you're easily forking out over $100 for 2 basic items. The quality of the shirt itself can't be faulted but it took over TWO MONTHS to arrive with no tracking number provided when it was handed over from UPS to Aus post. At least my shirt actually got here eventually unlike some others on here who paid hundreds for some pieces of cotton they never received. Poor form merchbar.”

Helpful Report

Posted 4 years ago

“I have been waiting for a t-shirts I ordered for over 3 months. I keep getting the exact same response when I e-mail them. Just copy and paste I guess. I asked for my money back, but they kust keep postponing the delivery date!”

Helpful Report

Posted 4 years ago

“The hoodie I got was amazing and didn't take too long to ship. My big problem is the very expensive shipping and no sizing chart. The sizing chart makes me really mad because I have body dysmorphia and I need a hoodie that would fit a little bigger than my size, and I don't want to pay to ship it multiple times just because they won't put a sizing chart on the site. I wont order from their website again until they fix it.”

Helpful Report

Posted 4 years ago

“So I placed an order, and realized it wasn't on the site I thought it was. I also noticed they had a rather bad rating. I asked for a refund. This was done on a Saturday. I heard back quickly, and they have sent the refund. I'm just waiting for it to appear now. That being said despite not receiving anything. The customer support was top. So they deserve a bit of a boost.”

Helpful Report

Posted 4 years ago

“As of 09-22-20, This company is legit. I got my item I ordered 6 days after payment and the quality is as advertised. I do recommend this site. - Sarah”

Helpful Report

Posted 4 years ago

“if i knew id have to pay a 12 pound import tax for a t shirt that probably cost them 2pounds i wouldnt have bothered im not paying the import tax so hm customs can keep it or send it back an awful company ive lost my money real pricks”

Helpful Report

Posted 4 years ago

“These guys are absolute trash and complete scammers. I ordered a Bone Thugs Eternal Hoodie from them for $44 plus tax back on 7/15/2020. It’s 8/30/2020 and they’ve just sent emails over and over saying they’re “still waiting to hear back from their warehouse”. I hate thieves. These guys are doo doo water thieves. Asked for my money back and they literally said they have to hear back from their warehouse to cancel the order. How are they in business? I strongly will for them to go out of business.”

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Posted 4 years ago

“I ordered a northlane t-shirt and it hsnt arrived after 10 days, and the tracking number they gave doesnt even exist according to auspost, i cant seem to get in touch with them either, feels like a scam company”

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Posted 4 years ago

“Ordered a Motor city madman hoodie with Ted Nugent shredding and didn’t even get it. You would think that’s just plain robbery.”

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Posted 4 years ago

“I’ve ordered 2 shirts from here & both times they’ve never sent on time & won’t email me back about why they can’t give me a delivery date. 5-7 days or 5-7 months if I wanted China merch I should’ve went to AliExpress instead.”

Helpful Report

Posted 4 years ago

“I ordered a King Gizzard shirt July 23rd and still have not received as of the today (Aug. 12) Hopefully it is in tomorrow or soon”

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Posted 4 years ago

Merchbar is rated 1.4 based on 339 reviews