Sinch MessageMedia Reviews

Name: Sinch MessageMedia
Address: Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350, Level 24, 367 Co, Victoria
Rating: 4.63

4.6 Rating 325 Reviews

94 %

of reviewers recommend Sinch MessageMedia

Company Reviews

Metrics

Info

4.6

Based on 325 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800155228

Email:

marketing-au@messagemedia.com

Location:

Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350,
Level 24, 367 Co
Victoria
3000

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Sinch MessageMedia 1 star review on 28th July 2022

Pranjal R

Sinch MessageMedia 5 star review on 22nd February 2021

Tofunmi A

Anonymous

Anonymous // 01/01/2019

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“A great way to send massive message”

Helpful Report

Posted 4 years ago

“The portal is really good. Our biggest downfall has been that when setting up webhooks the technical team has to intervene every time to allow external content and set up the request bodies. There is other issues where documentation for the API has been out of sync with reality (example docs say messageId is always a GUID when sometimes the API gives us a string which just says "$messageId"). The support team has been excellent, in particular Jack from Technical support.”

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Posted 4 years ago

“What I truly love about MessageMedia, is that I can pick up the phone and speak to someone and get helpful support without feeling like I'm an idiot. :)”

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Posted 4 years ago

“We are finding the service excellent for our needs.”

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Posted 4 years ago

“I have only begun testing this product and have found it very, very easy to use. The customer service calls have been both friendly and informative. Hopefully this product is something that my department will continue to use for a long time.”

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Posted 4 years ago

“Very easy to use”

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Posted 4 years ago

“Messagemedia is a great tool for keeping your team up-to-date with the latest information, especially when working distantly.”

Helpful Report

Posted 4 years ago

“I find that message media is a very quick and effective way of keeping in touch with our clients”

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Posted 4 years ago

“I have only used Message media once so far. I thought I had to muddle through on my own, but I was called by a sales person who was very helpful and answered all the questions I had so I could send the text messages as I had planned. Things are pretty tricky at the moment with this pandemic, so I will be looking at maybe ways that further text messaging may help. So far though I don't know that the ones I sent got us any results as far as sales go.”

Helpful Report

Posted 4 years ago

“Message Media has been very useful in helping us communicate with staff during the shutdown.”

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Posted 4 years ago

“MessageMedia has been a great addition to our marketing campaigns. It's an easy and effective way to get messages to our customers. Awesome customer service as well!”

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Posted 4 years ago

“VERY GOOD. IT WOULD BE BETTER IF YOU CAN PUT CUSTOMER'S NAME ON THE EXCEL SHEET”

Helpful Report

Posted 4 years ago

“It was satisfactory overall, but there is still room for improvement...Keep up the good work...”

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Posted 4 years ago

“The platform is easy to use but there seems to be a lot of server issues. Every time i log in or try to run a detailed report i have to refresh it multiple times”

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Posted 4 years ago

“Message Media is very time efficient for our business”

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Posted 4 years ago

“Easy to set up and use, reliable and well priced. Excellent service.”

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Posted 4 years ago

“Very fast. Would be even faster if there is a connector from ServiceNow Notify application.”

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Posted 4 years ago

“It does what its designed for and we are happy the way it work”

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Posted 4 years ago

“It has helped our company in being more effective in communicating to all our employees. Especially in the current crisis.”

Helpful Report

Posted 4 years ago

“Only takes about 10 - 20 minutes to get orientated with the process. Recouped my initial outlay within hours of launching to a specific target market.”

Helpful Report

Posted 4 years ago

Sinch MessageMedia is rated 4.6 based on 325 reviews