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Sinch MessageMedia Reviews

4.6 Rating 325 Reviews
94 %
of reviewers recommend Sinch MessageMedia
Company Reviews Metrics Info
4.6
Based on 325 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Sinch MessageMedia Reviews
Visit Website

Phone:

1800155228

Email:

marketing-au@messagemedia.com

Location:

Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350,
Level 24, 367 Co
Victoria
3000

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Lucy
Verified Buyer
“Team is really helpful and setup in HubSpot is a breeze”
Helpful Report
Posted 1 year ago
Louise S
Verified Reviewer
“Found Message Media using Google, I found their website easy to use and the pricing very reasonable. After signing up, I received a call and walk through of the UI and received extremely helpful information. It's very user friendly. As a small business being able to keep in touch with our customers who aren't behind a desk is vital. SMS Marketing seemed the best way forward. Within minutes of sending out an SMS to my customers I was already receiving bookings. I am very pleased with the platform and excellent customer service.”
Helpful Report
Posted 1 year ago
Russel
Verified Buyer
“The team at Message Media team have been fantastic. Ricky made the onboarding experience simple and assisted us with getting set up and going. His ongoing support with any issues has been extremely helpful. We are looking forward to using some of the more advanced features throughout this year.”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“So far we have had a very positive experience with Message Media”
Helpful Report
Posted 1 year ago
Beks
Unverified Reviewer
“very bad customer service they wont prorate a cancelled svc and just charged an inovice of 0.10 cts OMG”
Helpful Report
Posted 1 year ago
Nate
Verified Buyer
“The Message Media team have been nothing short of amazing. Lawrence and Clint have made the onboarding experience incredibly seamless and assisted us with servicing our clients efficiently and effectively to drive their desired outcomes. Their ongoing support with any issues or queries has been second to none and we are incredibly thankful. Looking forward to continuing our partnership in the new year!”
Helpful Report
Posted 1 year ago
Rupika
Verified Buyer
“I am happy with the services.”
Helpful Report
Posted 1 year ago
Marcelle
Verified Buyer
“Rickey was very helpful every step along the way when setting up the account to guiding me using the message media. Was very supportive and always a phone call away. Very prompt and love the service!”
Helpful Report
Posted 1 year ago
Nishant
Verified Buyer
“recently outsourced admin work and message media provided the solution.”
Helpful Report
Posted 1 year ago
Jarred
Verified Buyer
“I have found it very easy to use and extremely convenient”
Helpful Report
Posted 1 year ago
Faraz
Verified Buyer
“Easy to use and simple steps for integrations I strongly recommend to use message media services”
Helpful Report
Posted 2 years ago
Luke
Verified Buyer
“Rickey Jina has been a fantastic CSM”
Helpful Report
Posted 2 years ago
Damien
Verified Buyer
“Great to deal with and onboarding was excellent. Rickey looked after our business and he was very attentive”
Helpful Report
Posted 2 years ago
Georgina
Verified Buyer
“Message Media has been amazing. Rickey and Clint set me up in a day and we achieved great results in our first campaign. They went above and beyond and I would highly recommend Message Media and their team. Many thanks Georgina eNurse”
Helpful Report
Posted 2 years ago
Lisa S
Verified Buyer
“Rickey was very helpful showing us the features of the platform”
Helpful Report
Posted 2 years ago
Steven
Verified Reviewer
“Working with Racheal Rhee from Message Media was great! We had some special requirements to get started and she made sure we had everything we needed. Very professional and very helpful.”
Helpful Report
(US) - Posted 2 years ago
Alison
Verified Buyer
“Our experience with MessageMedia has been extremely positive. From initial enquiry right through onboarding, the customer service and follow-up has been excellent and Rickey, our Customer Success Manager has touched base regularly providing support and opportunities to fine-tune our skills and knowledge of the system and processes.”
Helpful Report
(Australia) - Posted 2 years ago
Zoee
Verified Buyer
“Great customer service and the onboarding process was great! Nothing negative to say.”
Helpful Report
(Australia) - Posted 2 years ago
Monica J
Unverified Reviewer
“Easy to use.”
Helpful Report
(US) - Posted 2 years ago
Christine O
Verified Reviewer
“I've been searching for a texting solution for nearly a year now as that's how customers want to communicate. After testing 13 companies, we selected MessageMedia. Most of the texting platforms work the same, however what is most important to us is having support when we need it. On several occasions we had questions that needed answers. Whenever we reached out their was an immediate & professional response. We are very happy with MessageMedia and know with their product they will be able to take us to the next level of customer service & marketing.”
Helpful Report
(US) - Posted 2 years ago
Sinch MessageMedia is rated 4.6 based on 325 reviews
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