Meter Boxes Direct Reviews

Name: Meter Boxes Direct
Address: Fox House, Stonedale Rd, Stonehouse, Gloucestershire
Rating: 4.54

4.5 Rating 1,175 Reviews

89 %

of reviewers recommend Meter Boxes Direct

Company Reviews

Metrics

Info

4.5

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Meter Boxes Direct:

MeterBoxesDirect Online Shop
Buy Electric & Gas Meter Boxes, Enclosures, Kiosks, Spare Doors, Meterbox Covers and Fittings.
Fast, Nationwide Delivery throughout the UK and Ireland.

Visit Website

Phone:

0844 809 4206

Email:

onlinesales@meterboxesdirect.co.uk

Location:

Fox House, Stonedale Rd
Stonehouse, Gloucestershire
GL10 3SA

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MeterBoxesDirect

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service. Once the website was working ordering was straightforward.”

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Posted 3 years ago

Thank you for your review! The MeterBoxesDirect Team

Posted 3 years ago

“New meter cupboard door is a perfect fit. I bought from MBD because there was more information on the products than other sellers had, so I could be sure it would fit.”

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Posted 3 years ago

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Posted 3 years ago

“Very prompt service”

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Posted 3 years ago

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Posted 3 years ago

“Easy to fit, but quality not as good as original. Delivery straightforward and on time but expensive. Increased cost by just under half”

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Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 3 years ago

“Fast efficient product as described. Satisfactory transaction.”

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Posted 3 years ago

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Posted 3 years ago

“Metre box is good quality and straight forward to assemble however the instruction are in Spanish.”

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Posted 3 years ago

Thank you for your review. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. We’ve asked for instructions in English for those products: EBP0031 and 1000750BK. The MeterBoxesDirect Team

Posted 3 years ago

“Prompt response, product as described”

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Posted 3 years ago

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Posted 3 years ago

“Very quick and packaged without plastic”

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Posted 3 years ago

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Posted 3 years ago

“Hi, box came whilst I was away and my wife place the delivery in the garage. I’ve just opened the box tonight but sadly there is a crack in the in the top of the frame. Please advise how I can get a replacement as I have a sparkie booked for Friday.”

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Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. I understand you have now been contacted by our team and this matter will be solved. Don't hesitate to let us know if there is anything else we can do. The MeterBoxesDirect Team

Posted 3 years ago

“Had what I needed in stock, 2 day turn around, well packaged. Thanks”

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Posted 3 years ago

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

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Posted 3 years ago

“An excellent product! The door was fitted in 2 minutes, great for someone with very limited DIY skills! I will order the electric meter door next!!”

Meter Boxes Direct 5 star review on 20th June 2021

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Posted 3 years ago

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Posted 3 years ago

“Door is good quality and as described. Delivery was fast (less than 2 days) but DHL do hot text saying when it would arrive.”

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Posted 3 years ago

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Posted 3 years ago

“Exactly as described and so easy to fit thanks to your 'how to' video, Very pleased with the result.”

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Posted 3 years ago

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Posted 3 years ago

“I was able to find out how to order the locking device I needed”

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Posted 3 years ago

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Posted 3 years ago

“Advertised as a grey gas meter cover not white-spoke to a rude incompetent woman on the phone who said I had to return it to receive a refund but I had to pay the postage!! Was told they only sold white but all pics on their website showed dark grey-sort your cheap outdated website out!!! What an absolute joke they are falsely advertising items in their website it is ridiculous, colours are completely wrong, I would 100% stay away from ordering anything from this ridiculously rude stuck up staff with a complete non-existant customer service so called company!!!! Fuming is an understatement, absolutely disgusting feedback from a so called excellent customer service company. STAY AWAY”

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Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. The Meter Box is indeed white and not grey, we have since amended the description on the product page to make it clear to future customers. We are also looking at updating our photos. As mentioned by my colleague over the phone, the Meter Box can be painted if you wish. You can also return it to us, but as stated in our Shipping and Returns Information we are unable to refund any delivery costs. We apologise for the inconvenience this may have caused. The MeterBoxesDirect team.

Posted 3 years ago

“Bought two replacement outer doors and frames to repair damaged meter boxes, what a great product so easy to use and quick service from MBD”

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Posted 3 years ago

Thank you for your review! The MeterBoxesDirect Team

Posted 3 years ago

“Easy to find what I was looking for, easy to order and arrived really quickly. Very pleased with the service.”

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Posted 3 years ago

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Posted 3 years ago

“Prompt, excellent service”

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Posted 3 years ago

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Posted 3 years ago

“Delivery expensive, web site good. Haven’t fitted door yet.”

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Posted 3 years ago

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Posted 3 years ago

Meter Boxes Direct is rated 4.5 based on 1,175 reviews