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Metro Bank Reviews

1.5 Rating 199 Reviews
13 %
of reviewers recommend Metro Bank
1.5
Based on 199 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Metro Bank 1 star review on 21st January 2025
Malandra Mondy
Metro Bank 5 star review on 23rd October 2024
Helder Eduardo
Metro Bank 1 star review on 2nd August 2024
Dan Evans
Metro Bank 1 star review on 12th March 2024
Anonymous
Metro Bank 1 star review on 12th March 2024
Anonymous
Metro Bank 1 star review on 12th March 2024
Anonymous
Metro Bank 1 star review on 12th March 2024
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let the money from pending to be released but never try to charge back. Now they restricted my joint account with my wife which we been clients since 2016 and rather than chasing the real criminals they are holding us ransom and with bills to pay, from rent to council tax and credit cards. The way we've been treated is abismal. Metro bank should work for the clients not to criminal fraud company's. I'll never trust Metro bank ever again and now i have to go to litigation with them through ombudsman to the bank of England. Unbelievable.
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Posted 3 months ago
the worst customer service with high hold times.
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Posted 3 months ago
I'm forever great full to Mrs Bruce Nora who is a recovery agent, I found my self scammed after investing all my life saving and dedication to this broker , my account was frozen and I was unable to withdraw my lost funds I send several mail but still I didn't hear from them, I was battling with this and suggested to post it online , then I came across Mrs bruce Nora who's a recovery agent I saw so many reviews about how their lost Bitcoin or money was recovered back in total, after experiencing scam at first i decided to give it a go i got in contact with her and followed all necessary information and about 96 hours i received all my money in total, finally feild with joy at last If you are having problems with your investment, or you are unable to make a withdraw from any website or broker I will advise you to get in contact with bruce nora 254 @ gmail . com who can help you in recovery all your lost funds back Get in contact with: b__r__u__c__e__n__o__r__a__2__5__4__(A__T)__g__m__a__i__l__.__c__o__m Call them on Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0
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Posted 3 months ago
Poor banking experience and complaints service. I opened a new account which was accepted then closed a week later. I had a remaining £1 left in the account and ask a store advisor is my account closed and what happened. They failed to provide reasons but assured me the account was closed. 4 weeks and two complaints later I am wasting hours travelling to a store to finalise the close and withdraw £1 as they can't transfer it to me or keep it with my permission. A lot of hassle for trying to be a customer. PLEASE AVOID OTHER BANKS ARE A LOT BETTER
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Posted 3 months ago
I lost thousands of dollars in Bitcoin to a fake investment site, And i felt so devastated because it was not just my money but also a part of my family's wealth. Gladly I was recommended to Mrs. Roberts Lee Recovery agency. They helped me with the recovery of all my lost coins. you can reach out to her @ via email ( roberts__lee__618__@__gmail__com) or on WhatsApp +1 (8_5_6) 5_4_9__7_4_6_9
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Posted 3 months ago
Mrs Lilo Grace is the trade consultant and recovery agent you can recommend if you are having problems with any broker. SHe helped me recover the total of $244,201 I had lost to four different fraudulent brokers and gave me deeper insights into trading. You can reach her at mail: lilo grace 75 at gmail com whatsapp:+1 ( 615 )-414-15-62
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Posted 3 months ago
I think this business is a fraud. For over three months now, I've been having problems getting my money returned, and they keep telling me it's still being processed. A corporation that refuses to return your money is difficult to trust. Thankfully, I discovered ( Email:: lilo__grace ), and their kind staff assisted me in receiving a full refund of my money, you can also contact her Email:: lilo__grace__75__(AT)__gmail__.__com ) whatsapp:+1 ( 615 )-414-15-62
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Posted 3 months ago
The way they are acting is immoral. They create fake reviews on websites and offer inflated returns guarantees. Recently, they have begun freezing people's assets, including mine, and demanding additional funds before permitting withdrawals. Right now, reporting the event to M.E.R.S.E.Y.H.I.P., a recovery platform that specializes in helping clients get their money back, is the best line of action. Their contact information is M.E.R.S.E.Y.H.I.P.COM.
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Posted 3 months ago
I made an investment with this company, and they promised me substantial profits, which they delivered. However, when I attempted to withdraw my funds, I encountered difficulties. They demanded that I pay a certain amount before I could initiate a withdrawal, which I found unreasonable considering that I had $48,000 in my account. Consequently, I filed a case with GALWAYRELIANCE, and they provided exceptional assistance in retrieving my funds. They kept me informed and supported throughout the entire process.
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Posted 3 months ago
I made the most stupid decision of my life when I decided to invest on a platform that only had positive reviews everywhere to deceive more people. Everything was going well until I decided to make a big withdrawal, they had let me withdraw a small amount at first and this even made me trust them even more until i needed to make a big withdrawal, they denied this and instead made me make several deposits as “tax” in order to approve my withdrawal of 275,000 dollars,This went on for another three weeks and i had already lost a fortune and it didn’t look like they were going to release anything. That was the moment i realized what i had gotten myself into, i plunged into acute depression for about a month before i got in touch with a team that helped me recoup my loss, i didn’t even think it was possible i just had to send a mail to ( alexivictimhelps @ mail . com ) as i was directed by someone i confided. If i wasn’t lucky enough to have gotten that information, i am sure they would have easily gotten away with ruining me financially
Metro Bank 5 star review on 23rd October 2024
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Posted 3 months ago
I tried to withdraw money from my account for nearly three months, but they kept telling me it was "processing." Seriously, how long does it take to process? There’s no trusting a company that holds onto your money, promises it'll arrive shortly, and three months later, you’re still empty-handed. Yet, they kept trying to convince me to use more of their services and send them even more money. Glad i got vindicated with the aid of (lilo_grace_75_( @ )_gmail_._com)
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Posted 4 months ago
Worst banking experience mas mabagal pa sa BPI. Withdraw your USD account and Peso account kung ayaw nyo ma hassle
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Posted 4 months ago
Losing money to online banking is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 __660 __233 __3165.
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Posted 4 months ago
I went to Metrobank Trece branch since they are the chosen bank of the company I applied for for to process my paychecks. The teller was very helpful as he was not sure about the documentation needed since I am dual and my Philippine Passport still has my maiden name, but still he assisted me and helped me get started with the processing and told me to just make sure to process any additional documents I may need to submit in the future. However the place seems to be under renovation, the outside looks like it may have debris falling and there are poles that if hit the wrong way looks like can break and fall and might hurt people. The tellers can also improve on their customer service, they were helpful but can have more focus on the clients on front of them as it shows a little unprofessional being on the phone with someone else handling something that has nothing to do with what the client needs or talking about something else when the clients are upfront waiting for the process to be over. Just a little bit more of professionalism and to focus more on the client will be highly appreciated I'm sure not just by me but by other clients as well. I might be back to process more documentation and hopefully the service and the place will be better by then.
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Posted 4 months ago
Metro Bank is the worst bank you could ever go with they frozen my account for seven days now with no funds and trying to run a business. It’s an absolute joke. Stay away from Metro Bank.🏦
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Posted 4 months ago
They state that you can make deposits and withdrawals, but I can personally verify that this is never the case. The plan is to stop people from withdrawing their money after making a deposit, not to enable them to do so. Nothing is likely to be done, even if I brought the matter to the notice of the authorities. I was the victim of an investment scam, so I know how they operate and what it's like to lose a sizable sum of money to scammers. Please proceed with caution and stay away from them. Please report, file, and confer with CONCEPTSTRD without delay. They offered me the best chance to get my money back, and it was well worth it.
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Posted 4 months ago
Had to call CS for credit card 5 times...agents literally disconnect the line...come on, I just need someone to confirm my payment
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Posted 4 months ago
All thanks to [rose_hoover_90_AT_gmail_._com] Who helped me recover over $98,000.00 from online fake forex and binary options investment platforms. Documenting all that has happened is very important. The world would be better if we did not have thieves and people who create scams aiming to steal from us. The best move anyone can make is to educate themselves about possible scams and the way they work because they are everywhere and to be intelligent in the decisions made by them and the information they provide. WhatsApp:: +1 660_233_3165.
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Posted 5 months ago
If you are a victim of this online investment scam promising you heavy returns, is sure you will get a refund of your scammed money back as long as you have every detail of this scam broker, message me at Clementecalma @ email .com
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Posted 5 months ago
I was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Alex crypto FX at writeme DT com (he's email). Who helped recover my lost funds in just 48, I almost thought I have lost it all until I met him. I personally recommend him to you.
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Posted 5 months ago
Metro Bank is rated 1.5 based on 199 reviews