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Metro Bank Reviews

1.5 Rating 205 Reviews
13 %
of reviewers recommend Metro Bank
1.5
Based on 205 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Metro Bank 2 star review on 11th March 2025
Timothy R. Tokarz
Metro Bank 1 star review on 21st January 2025
Malandra Mondy
Metro Bank 5 star review on 23rd October 2024
Helder Eduardo
Metro Bank 1 star review on 2nd August 2024
Dan Evans
Metro Bank 1 star review on 12th March 2024
Anonymous
Metro Bank 1 star review on 12th March 2024
Anonymous
Metro Bank 1 star review on 12th March 2024
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Poor banking experience and complaints service. I opened a new account which was accepted then closed a week later. I had a remaining £1 left in the account and ask a store advisor is my account closed and what happened. They failed to provide reasons but assured me the account was closed. 4 weeks and two complaints later I am wasting hours travelling to a store to finalise the close and withdraw £1 as they can't transfer it to me or keep it with my permission. A lot of hassle for trying to be a customer. PLEASE AVOID OTHER BANKS ARE A LOT BETTER
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Posted 5 months ago
I lost thousands of dollars in Bitcoin to a fake investment site, And i felt so devastated because it was not just my money but also a part of my family's wealth. Gladly I was recommended to Mrs. Roberts Lee Recovery agency. They helped me with the recovery of all my lost coins. you can reach out to her @ via email ( roberts__lee__618__@__gmail__com) or on WhatsApp +1 (8_5_6) 5_4_9__7_4_6_9
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Posted 5 months ago
Mrs Lilo Grace is the trade consultant and recovery agent you can recommend if you are having problems with any broker. SHe helped me recover the total of $244,201 I had lost to four different fraudulent brokers and gave me deeper insights into trading. You can reach her at mail: lilo grace 75 at gmail com whatsapp:+1 ( 615 )-414-15-62
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Posted 5 months ago
I think this business is a fraud. For over three months now, I've been having problems getting my money returned, and they keep telling me it's still being processed. A corporation that refuses to return your money is difficult to trust. Thankfully, I discovered ( Email:: lilo__grace ), and their kind staff assisted me in receiving a full refund of my money, you can also contact her Email:: lilo__grace__75__(AT)__gmail__.__com ) whatsapp:+1 ( 615 )-414-15-62
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Posted 5 months ago
The way they are acting is immoral. They create fake reviews on websites and offer inflated returns guarantees. Recently, they have begun freezing people's assets, including mine, and demanding additional funds before permitting withdrawals. Right now, reporting the event to M.E.R.S.E.Y.H.I.P., a recovery platform that specializes in helping clients get their money back, is the best line of action. Their contact information is M.E.R.S.E.Y.H.I.P.COM.
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Posted 5 months ago
I made an investment with this company, and they promised me substantial profits, which they delivered. However, when I attempted to withdraw my funds, I encountered difficulties. They demanded that I pay a certain amount before I could initiate a withdrawal, which I found unreasonable considering that I had $48,000 in my account. Consequently, I filed a case with GALWAYRELIANCE, and they provided exceptional assistance in retrieving my funds. They kept me informed and supported throughout the entire process.
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Posted 5 months ago
I tried to withdraw money from my account for nearly three months, but they kept telling me it was "processing." Seriously, how long does it take to process? There’s no trusting a company that holds onto your money, promises it'll arrive shortly, and three months later, you’re still empty-handed. Yet, they kept trying to convince me to use more of their services and send them even more money. Glad i got vindicated with the aid of (lilo_grace_75_( @ )_gmail_._com)
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Posted 6 months ago
Worst banking experience mas mabagal pa sa BPI. Withdraw your USD account and Peso account kung ayaw nyo ma hassle
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Posted 6 months ago
Losing money to online banking is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 __660 __233 __3165.
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Posted 6 months ago
Metro Bank is the worst bank you could ever go with they frozen my account for seven days now with no funds and trying to run a business. It’s an absolute joke. Stay away from Metro Bank.🏦
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Posted 6 months ago
Had to call CS for credit card 5 times...agents literally disconnect the line...come on, I just need someone to confirm my payment
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Posted 6 months ago
All thanks to [rose_hoover_90_AT_gmail_._com] Who helped me recover over $98,000.00 from online fake forex and binary options investment platforms. Documenting all that has happened is very important. The world would be better if we did not have thieves and people who create scams aiming to steal from us. The best move anyone can make is to educate themselves about possible scams and the way they work because they are everywhere and to be intelligent in the decisions made by them and the information they provide. WhatsApp:: +1 660_233_3165.
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Posted 7 months ago
Appalling service. No help at all. No service.
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Posted 8 months ago
They claim that both deposits and withdrawals are possible, but I can attest from personal experience that this is never the case. Instead of allowing people to withdraw their funds after making a deposit, the scheme is to prevent them from doing so. Even if the issue is brought to the attention of the authorities, which I did, nothing is likely to be done. Please exercise caution and avoid them; I was a victim of an investment scam, so I am aware of how they operate and what it's like to lose a significant amount of money to fraudsters. Do not hesitate to report, file, and receive consultation from L I N C O X R E C L A I M. They gave me the greatest option for recovering my money, and it was well worth it.
Metro Bank 1 star review on 2nd August 2024
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Posted 8 months ago
This is properly the worst bank you can do business with in the United States the customer service is so bad that it makes me sick to even call them they keep you on the phone waiting for an hour all I want to do is pay my car loan with a customer rep and then when they do answer they have to give u to someone else which is a half hour wait time the are so disgusting to do business with they don’t even deserve a rating hope they go out of business or get bought out by a real bank
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Posted 8 months ago
Online banking app will lock your log in profile even if you just logged out and logged back in, all my log in information has been correct yet it just suddenly blocks you. Also metro bank has poor customer service
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Posted 9 months ago
If I could give 0 stars I would. This bank is shocking. The customer service is awful. They really can’t be bothered & sometimes have been openly rude. You can no longer transfer money between accounts without having to re-wait for a person to sit down with.. this has never been less than a 30mins wait!… just to do a basic transfer!! It is getting worse every time I go in there… avoid, avoid, avoid!
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Posted 9 months ago
I have a very bad moment with metro bank, I opened business accounts with them, and at the first payment from my client for a whole month of work, they blocked my account, and when I sent all the documents they asked for, they were rude and closed my account, I was shocked. I RECOMMEND AVOIDING THIS BANK FOR BUSINESS SERVICES
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Posted 9 months ago
not really helpful and online websites and application don't work well.
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Posted 9 months ago
have been defrauded of £28,000. After attempting to email their customer support team and not getting a response, I chose to seek assistance from S I M O N C H. C O M. This worked out well for me because I was able to get my stolen money back.
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Posted 9 months ago
Metro Bank is rated 1.5 based on 205 reviews