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Metro Bank Reviews

1.5 Rating 184 Reviews
B-
Happiness Grade
B-

Customer Service - Average

65.91%
Industry Average
The tellers can also improve on their customer service, they were helpful but can have more focus on the clients on front of them as it shows a little unprofessional being on the phone with someone else handling something that has nothing to do with what the client needs or talking about something else when the clients are upfront waiting for the process to be over.
posted 1 month ago - Judette
Excellent service today much better than the other banks, my branch in Bradford are very welcoming too!
posted 8 months ago - Anonymous
Hold on it doesn’t end there cause I needed my revenge This made me try a recovery service, Resuc, Org I came across off various forums and blogs online.
posted 1 year ago - Thomas Sonia
AJ is amazing. I’ve never had someone put so much time and care into helping me set up an account. I couldn’t recommend anyone more if you need help or guidance he is the man for the job !! I will be back to use Metro Bank he has proved this is the best bank and provided the best service
posted 4 years ago - Phoebe
I went for opening an account (Saving and Business) with them. I met a gentleman called Ajay Bhatti. what a great service he provided. he has done a wonderful job, and comfort me well. All the best.
posted 5 years ago - MATHEW CHACKO