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Metro Bank Reviews

1.5 Rating 205 Reviews
13 %
of reviewers recommend Metro Bank
1.5
Based on 205 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Anonymous
Anonymous  // 01/01/2019
While my withdrawal request was blocked, I appreciate Bellguarding>>>com for ensuring i got my funds.
Metro Bank 2 star review on 11th March 2025
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Posted 1 month ago
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Posted 3 months ago
I lost so much and was really devastated, I had to seek help until I was directed to Mrs. Sharon O'Neil and his Recovery company and Foundatioan that helped me to recover all the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help and assistance for a successful and secured investment without any loss of funds. mail Her, SHARONRECOVERINGEXPERTS @ gm ail . c om WhatsApp; + 44 7438 687236
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Posted 3 months ago
Please provide the denomination we are requesting when we withdraw from your bank, the teller keeps declining our request.
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Posted 8 months ago
Visited local branch (as requested to) to open account. I was asked to come back in 2 1/2 hours as Metro were not making appointments. Then their customer advisor gave me false information. Also I wasn't allowed to use a "special character" in my choice of password, which makes the password less secure.Poor customer service all round.Will be closing account.
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Posted 1 year ago
I cancel direct debit for onecall insurance because the renewed my policy without my concent and doubled my premium.i phoned Metrobank and they assured me know payment would be made to them and I diyneed to change my bank card.2months later onecall took £83,from my account it's impossible to contact the insurance company by phone and there's no way to contact them I've told the bank so many times and they ask me for proof of my cancellation even though I never renewed.my policy the worst customer service ever they was told not to pay them but they did
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Posted 1 year ago
I waited to review my safe box deposit nearly 50 minutes today
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Posted 3 years ago
Metro Bank is rated 1.5 based on 205 reviews