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M247 Reviews

3.7 Rating 32 Reviews
66 %
of reviewers recommend M247
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Phone:

0808 278 8026

Email:

marketing@m24seven.com

Location:

Turing House Archway
Manchester
M155RL

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Anonymous
Anonymous  // 01/01/2019
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Posted 7 months ago
Technically, the service is excellent compared to many other providers. The technical team are always knowledgeable, helpful and a pleasure to work with. The account management and pre-sales side of things need improvement. We want to sell more Metronet services, but finding staff and processes prohibitive. As a result enquiries to you are loosing momentum. As a re-seller/partner this is disheartening and I hope this is addressed soon. I met with Elliot Mueller when Metronet were at the embryonic stage, and his enthusiasm to work with partners to develop excellent working relationships was obvious. The same desire in the account management team is lacking. Perhaps the company direction and brief has changed?
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Posted 8 years ago
Overall communication is good with first line teams and action on items is very prompt on the resolution of raised tickets
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Posted 8 years ago
M247 is rated 3.7 based on 32 reviews