MFI Medical Reviews

Name: MFI Medical
Address: 10695 Treena Street, Suite 105, San Diego, California
Rating: 4.67

4.7 Rating 2,910 Reviews

94 %

of reviewers recommend MFI Medical

Company Reviews

Product Reviews

Info

Visit Website

Phone:

8588317718

Email:

info@mfimedical.com

Location:

10695 Treena Street, Suite 105,
San Diego
California
92131

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“price is good. shipping is ridiculous.”

Helpful Report

Posted 3 years ago

Hello John, Thank you for your feedback. We're sorry to hear that the shipping cost was higher than you might have liked. However, we do provide FREE shipping on all items shipped by parcel within the contiguous United States. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“would like to be able to talk with someone about our order”

Helpful Report

Posted 3 years ago

Hello Jill, Thank you for your review! If you'd like to speak to your account manager, you can contact them directly during our business hours, Monday - Friday 7 AM - 5 PM PST. https://mfimedical.com/pages/find-your-account-manager If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“gooooooood”

Helpful Report

Posted 3 years ago

Thank you Dr. Zamora! We hope you have a Happy New Year. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“The website was very slow and kept deleting my cart while I was shopping for additional items. I might have bought more but had to check out before I had to start over again”

Helpful Report

Posted 3 years ago

Hello James, Thank you for your honest feedback. Our development team is going to look into this and make some adjustments so that you can easily return to the cart page as needed. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“Note super happy that when I order firmware updates that it wasnt clear I need a completely new sensor ... which I am buying now. I think that you could really provide a service to your customers by identifying dependences between products like these.”

Helpful Report

Posted 3 years ago

Hello Jim, Thank you for your honest review. We recommend you contact the manufacturer of the product, Masimo, to provide them with this excellent suggestion. We provide all information that the manufacturer provides. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“Thanks”

Helpful Report

Posted 3 years ago

Hello Mike, Thank you for your review. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“It's alright”

Helpful Report

Posted 3 years ago

Hi Jenna, We strive to offer the best experience every single time. We're always here to listen if you have any suggestions. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“Hopefully the autoclave arrives on time!”

Helpful Report

Posted 3 years ago

Hello Christy, Thank you for your review! If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“website easy to use”

Helpful Report

Posted 3 years ago

Hi Grant, Thanks for your review! We're constantly enhancing our site to make it easy to use, so we appreciate your feedback. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“Web site needs a lot of improvement in speed, organization etc. Need more info on expected delivery date”

Helpful Report

Posted 3 years ago

Hello Todd, Thank you for your honest feedback. Our development team is currently working on the organization of the site to offer better options when browsing products. We appreciate your understanding. For your convenience, you may always find the estimated delivery date on the product's page above the add to cart button. Or, you may contact your account manager with your delivery address and items for a more accurate estimated delivery date. You will also receive an estimated delivery date range in your email confirmation once your order is processed. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“website is not friendly cannot reset password”

Helpful Report

Posted 3 years ago

Hello Tammy, Thank you for your review! To reset your password, head to the login page and click on "Recover Password" under the Login button: https://mfimedical.com/account/login For your privacy, your account manager will be reaching out with information about your personal member account. We appreciate your business! If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“I wish to site would keep track of my orders”

Helpful Report

Posted 3 years ago

Hello Tiffany, Thank you for your review! You should be able to see your order history when you log in to your online account: https://mfimedical.com/account/login If you are having trouble finding your orders or the orders showing are not accurate, please contact your account manager at your earliest convenience: https://mfimedical.com/pages/find-your-account-manager If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“kept autofulling”

Helpful Report

Posted 3 years ago

Hello Whitney, We strive to offer the best experience every single time. Please reach out to us with more details so that our development team can look into this. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“fast”

Helpful Report

Posted 3 years ago

Hello Mary Ann, Glad to hear you had a fast experience with us. We appreciate your review! If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“need more information about your supply of EMG and NCS electrodes”

Helpful Report

Posted 3 years ago

Hello Sivakoti, Thank you for your review! Your account manager can help you with any information you are looking for. They will be in contact shortly. You may also browse our collection of EMG systems and supplies on our website: https://mfimedical.com/collections/emg-ep-systems If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“adequate selection”

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Posted 3 years ago

Hello Marjorie, We strive to offer the best experience every single time. We're always here to listen if you have any suggestions. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thank you, MFI Medical

Posted 3 years ago

“Good and practicale.”

Helpful Report

Posted 3 years ago

Hello Victoria, Thank you for your review. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“good”

Helpful Report

Posted 3 years ago

Hello Brenda, That's great to hear! If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“Hard to find account info with representative.”

Helpful Report

Posted 3 years ago

Hello Pierre, Thank you for your honest feedback. We want to ensure we are assisting you as best as we can and ask you to contact us with more information so we may look into this. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

“Please state upfront that do do not want to do business in Alaska. Fortunately I am traveling to Washington for surgery and can have my product shipped there otherwise I would do business with someone else.”

Helpful Report

Posted 3 years ago

Hello Dale, Thank you for your feedback. We do provide shipping options to Alaska. If a manufacturer is unable to ship to Alaska we will notify you. If you have any questions or need further assistance with your order, don't hesitate to contact us by phone or email. Thanks, MFI Medical

Posted 3 years ago

MFI Medical is rated 4.7 based on 2,910 reviews