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MFI Medical Reviews

4.7 Rating 2,889 Reviews
94 %
of reviewers recommend MFI Medical
Company Reviews Product Reviews
36
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Phone:

8588317718

Email:

info@mfimedical.com

Location:

10695 Treena Street, Suite 105,
San Diego
California
92131

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anwar G
Verified Buyer
“The ordering process is quite easy. Glad that I can come here to get items that aren't readily available through our regular supplier.”
Helpful Report
(San Diego, 92131) - Posted 2 months ago
Dear Anwar, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found the ordering process easy and that MFI Medical is a reliable source for hard-to-find items. It’s our pleasure to provide you with the supplies you need when they aren't readily available elsewhere. Your satisfaction is our top priority, and we’re grateful for your trust in us. Thank you for choosing MFI Medical! We look forward to serving you again soon.
Posted 2 months ago
Alfred M
Verified Buyer
“I have before with great success and my most recent order is no exception. Even though the supply of IV fluids is down after the hurricane, MFI keeps me up to date on the situation as it improves and estimated ship dates. I couldn't ask for more.”
Helpful Report
(San Diego, 92131) - Posted 2 months ago
Dear Alfred, Thank you for your fantastic 5-star review! We're so glad to hear that your recent order met your expectations, just like your previous experiences with us. Keeping you informed, especially during challenging times like after the hurricane, is a priority for us. We appreciate your understanding as we work through supply issues. Your support and trust in MFI Medical mean everything to us. Thank you for being a valued customer! We look forward to serving you again soon.
Posted 2 months ago
David A
Verified Buyer
“You charged me 2 day expedited shipping charges for something you obviously didn’t have in stock and wrote on the receipt 1-2 week lead time. In order to not waste your customers time and keep them from getting angry. You may want to inform the customer that you don’t actually have something in your inventory and you’ll need to order the item from a third party where you wait for a bulk order in order to make more profit and not expedite your ordering, although you charge your customer for expedited shipping. You did me a disservice which cost me time and money”
Helpful Report
(San Diego, 92131) - Posted 2 months ago
Dear David, Thank you for taking the time to share your experience with MFI Medical. We sincerely apologize for the frustration you encountered regarding the expedited shipping charges and the lack of clarity about product availability. Your feedback is crucial to us, and we completely understand how important it is for our customers to be informed about item availability before placing an order. We are actively working to enhance our inventory communications to help prevent situations like this in the future. We appreciate your insights, and we truly value your input as it helps us improve our service. If you have any further concerns or questions, please feel free to reach out to us directly. We hope to have the opportunity to better serve you in the future and to make this situation right by you.
Posted 2 months ago
Glenda S
Verified Buyer
“I was pleased to find the ultrasound equipment I needed through MFI Medical. It was a lower price than other suppliers. Although I had not worked with MFI before, I thought I would try them out. I was pleased to receive my equipment in a timely manner. It is great. I appreciate the emails with updates. Thank you so much MFI.”
Helpful Report
(San Diego, 92131) - Posted 2 months ago
Dear Glenda, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the ultrasound equipment you needed at a great price through MFI Medical. Your satisfaction is incredibly important to us. We're glad the timely delivery and our email updates met your expectations. It means a lot to us that you took a chance on us, and we’re thrilled that your experience was a positive one. Thank you for choosing MFI Medical! We look forward to serving you again in the future.
Posted 2 months ago
Sherman W
Verified Buyer
“Great customer service very helpful in finding the equipment needed and helpful suggestion.”
Helpful Report
(San Diego, 92131) - Posted 2 months ago
Dear Sherman, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that our customer service team was able to assist you in finding the equipment you needed. Your satisfaction is our top priority, and we're glad that our suggestions were helpful. We're committed to providing the best support to ensure a seamless experience for all our customers. Once again, thank you for choosing MFI Medical. We look forward to serving you again soon!
Posted 2 months ago
Rolf H
Verified Buyer
“You should say on your website if an item is out of stock.”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear Rolf, Thank you so much for taking the time to share your feedback about your recent experience with MFI Medical. We genuinely appreciate your openness and willingness to let us know about your experience. We want to sincerely apologize for the inconvenience you faced regarding the out-of-stock item. We understand how frustrating it can be when an item you need is unavailable, and we apologize for any inconvenience this may have caused you. In light of your feedback, we completely agree that we should inform our customers clearly on our website if an item is out of stock. We are currently working on improving our website functionality to ensure that important information like this is communicated efficiently. Again, thank you for taking the time to provide us with your feedback. Your support and willingness to help us improve our services mean a lot to us. We look forward to serving you better in the future.
Posted 3 months ago
Anonymous
Verified Buyer
“Ease of use”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your feedback and support. It was a pleasure serving you here at MFI Medical. We are thrilled to hear that you found our products easy to use. We strive to provide hassle-free solutions and user-friendly equipment to ensure a seamless experience for our valued customers like yourself. Once again, thank you for choosing MFI Medical. We look forward to serving you again in the future.
Posted 3 months ago
Rob R
Verified Buyer
“Great place, great staff. Best IV insertion technique I e ever experienced. In and out in 45 mins. Highly recommend”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear Rob,Thank you so much for giving MFI Medical a 5-star rating! We greatly appreciate your kind words and feedback. We are thrilled to hear that you had a positive experience with us and that our staff provided exceptional service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Posted 3 months ago
Anonymous
Verified Buyer
“I feel backorders should be made apparent before checkout.”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Thank you so much for taking the time to provide us with your feedback about your experience with MFI Medical. We truly appreciate candid reviews like yours as they allow us to continually improve our services. We are glad to hear that our team was able to assist you effectively and provided you with the necessary information. At MFI Medical, we strive to create a seamless and efficient shopping experience to ensure our customers' happiness. We take great pride in our customer service and always aim to deliver prompt and accurate responses to any inquiries or concerns. Your satisfaction is our top priority, and we are pleased to learn that our efforts are making a positive impact on your overall experience with us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Our dedicated team is always ready to help in any way we can. Once again, thank you for your valuable feedback. We truly value your business and look forward to serving you again in the future.
Posted 3 months ago
Candace W
Verified Buyer
“Easy to order website!”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear Candace,Thank you so much for giving us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with MFI Medical. Easy to order website! We strive to make the ordering process as seamless as possible, and we're thrilled that our website was able to provide you with a hassle-free shopping experience. We're constantly working on improving our platform to ensure it's user-friendly for our valued customers like you. Once again, thank you for your kind words and for choosing MFI Medical. We're here to serve you whenever you need us. If you have any questions or need further assistance, please don't hesitate to reach out.
Posted 3 months ago
JOSE A
Verified Buyer
“execelent experient”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear Jose,Thank you so much for awarding us with a fantastic 5-star rating! We greatly appreciate your feedback and support. It's truly rewarding to know that you had an excellent experience with MFI Medical. We work diligently to provide our customers with the best possible service and products, and your kind words motivate us to continue delivering outstanding experiences. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your exceptional review and for choosing MFI Medical!
Posted 3 months ago
Anonymous
Verified Buyer
“Online order items were not update...even the items were discontinued or unavailabled...most of time we need the items in ergent. i hope the system lead time or availabilty are acurated.”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Thank you so much for taking the time to provide us with your feedback on your experience with MFI Medical. We truly appreciate your thoughts and opinions on our system's accuracy in terms of updating online order items. We sincerely apologize for any inconvenience caused by the availability of discontinued or unavailable items, especially when you needed them urgently. At MFI Medical, we strive to ensure that our system's lead time and availability are as accurate as possible, and your feedback is invaluable in helping us achieve this goal. We would like to understand better how we can improve our processes and make things better for you and our valued customers. Once again, we would like to express our sincere appreciation for bringing this matter to our attention. Please feel free to reach out to us directly should you have any further concerns or if there's anything else we can assist you with. We look forward to serving you better in the future.
Posted 3 months ago
Anonymous
Verified Buyer
“I needed to match lancets to my equipment. You provided accurate information regarding matching the lancets. Something I could not get anywhere else. Thanks. You took away the doubt.”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear valued customer,Thank you so much for taking the time to give MFI Medical a 5-star rating! We truly appreciate your feedback and are thrilled to hear that we were able to meet your expectations. We understand that finding accurate information to match your lancets to your equipment can be a daunting task. We are delighted that our team was able to provide the necessary assistance and put your doubts to rest. Your satisfaction is our utmost priority, and we are here to help you every step of the way. Should you have any further inquiries or require any more assistance, please do not hesitate to reach out. Once again, we would like to express our gratitude for choosing MFI Medical. We look forward to serving you in the future! Best regards, The MFI Medical Team
Posted 3 months ago
Anonymous
Verified Buyer
“good site to buy medical supplies. will return”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Thank you for your kind 4-star rating of MFI Medical! We greatly appreciate your feedback and are thrilled to hear that you found our website to be a good place for purchasing medical supplies. Your support means a lot to us, and we are glad to have met your expectations. We look forward to serving you again in the future. Thank you for choosing MFI Medical!
Posted 3 months ago
Kathleen B
Verified Buyer
“Recieved my order sooner than expecteded. It was easy to install and has been working wonderfully since. Thank you for the speddy service. Kathy”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear Kathleen,Thank you so much for your amazing 5-star rating of MFI Medical! We really appreciate your kind words and are thrilled to hear that you received your order sooner than expected. We're delighted that the installation process was seamless for you and that the product has been working wonderfully ever since. Your satisfaction is our top priority, and we are extremely glad that our speedy service met your expectations. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. We'd be more than happy to help! Once again, thank you for choosing MFI Medical. We truly value your support and look forward to serving you in the future.
Posted 3 months ago
Andre C
Verified Buyer
“I called several times for over a month before my big purchase and everyone that picks up my call have been very helpful and answered all my questions. Including purhcaing battery charger and pack. I couldnt be more happier. I am looking forward to receive my purchase- Thanks ALL for always willing to answer. I am for sure getting 1 or 2 more stretcher very soon once I get my self familiar with it..”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear Andre,Thank you so much for giving MFI Medical a 5-star rating! We are thrilled to hear that you had a positive experience with our team. We greatly appreciate your kind words about our helpful and knowledgeable staff. We pride ourselves on providing excellent customer service and ensuring that all inquiries are promptly addressed. It's wonderful to know that we were able to assist you in purchasing the battery charger and pack, and answer all of your questions. We hope that you receive your purchase soon and that it meets all of your expectations. Your satisfaction is our top priority, and we are grateful for your continued trust in our products and services. Once you become familiar with your new purchase, we would be more than happy to assist you in acquiring additional stretchers. Don't hesitate to reach out to us for any further assistance or inquiries. Thank you again for choosing MFI Medical. We look forward to serving you in the future!
Posted 3 months ago
Anna B
Verified Buyer
“Excellent customer service and communication. Answered all my questions. Fast shipping, good prices.”
Helpful Report
(San Diego, 92131) - Posted 3 months ago
Dear Anna, Thank you so much for your fantastic 5-star rating of MFI Medical! We truly appreciate your kind feedback and are thrilled to hear that you are satisfied with our services. We pride ourselves in providing excellent customer service and effective communication, and we're delighted to know that we were able to address all of your questions. Moreover, our team is always committed to ensuring a fast shipping process and offering competitive prices. Your loyalty to MFI Medical means the world to us, and we're grateful to have you as our valued customer. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your support! Best regards, MFI Medical
Posted 3 months ago
Chris H
Verified Buyer
“I have had a great experience every time I place an order. Everything ships fast and arrives correct.”
Helpful Report
(San Diego, 92131) - Posted 4 months ago
Dear Chris, Thank you so much for your fantastic 5-star rating of MFI Medical! We truly appreciate your support and loyalty as our customer. "I have had a great experience every time I place an order. Everything ships fast and arrives correct." It's wonderful to hear that you have consistently had positive experiences with our fast and accurate shipping. We pride ourselves on delivering exceptional service to our valued customers like yourself. Once again, we would like to express our sincerest gratitude for your continued trust and patronage. We look forward to serving you for many more years to come.
Posted 4 months ago
Robert B
Verified Buyer
“So far, so good. Ordered items have been delivered as promised. Prices are competitive.”
Helpful Report
(San Diego, 92131) - Posted 4 months ago
Thank you so much, Robert, for your outstanding 5-star rating of MFI Medical! We greatly appreciate your support and are thrilled to hear that you are satisfied with our service. As you mentioned, our team is committed to delivering orders as promised, and ensuring competitive prices for our valued customers like you. We truly value your loyalty and look forward to consistently exceeding your expectations in the future. Thank you again, and take care!
Posted 4 months ago
George M
Verified Buyer
“Order was completed and acknowledged expeditiously. Shipment was offered free and estimated 3 weeks for delivery. Could be sooner at more cost. Price appears reasonable for the proper operation of the Inogen at Home unit and it's stated output. Ordering was satisfactory.”
Helpful Report
(San Diego, 92131) - Posted 1 year ago
Thank you so much for your 5 star rating of MFI Medical, George! We are glad to have you as a recurring customer. We appreciate that you liked our free shipping and 3-week delivery time estimate, as well as the reasonable price for a properly functioning Inogen at Home unit. We are glad that the ordering process was satisfactory to you.
Posted 1 year ago
MFI Medical is rated 4.7 based on 2,889 reviews
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