MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,146 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“Love my Zip All Terrain cart. It’s easy to operate, and the battery charge holds for several rounds. MGI customer service is great too! Fast delivery and cart is easy to assemble.”

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Posted 2 years ago

“Works well on my hilly course. On the second hole of use I held the remote backwards and promptly ran it into a tree and snapped off the beverage holder… you could make them a little less brittle.”

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Posted 2 years ago

“I've been an Mgi customer for almost 2 seasons now. I love the Zip Navigator and have even talked friends into trying it... And they love it as well.”

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Posted 2 years ago

“The new remote is great. Not thrilled I had to spend $180 for a replacement after the charging port on the original remote broke lose.”

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Posted 2 years ago

“My electric cart is attractive. The battery is easy to detach for charging. The torque is excellent. Battery life seems very good. The cart is a little tippy. It would be good if the center of gravity was lower. On a steep upgrade the cart can tip over backwards even with the rear wheel I added a 2.5 lb weight to the shelf where the golf bag rests. A 5 lb weight would have been better. It was annoying that I had to replace my golf bag when I got the cart. I really liked the stand bag that I had. The score card holder was clearly designed by someone who never used it. It is too small for a standard scorecard to fit in. To use it one must fold the scorecard or trim it. The slot for the pencil is too form fitting. It takes a lot of effort or long fingernails. It would be nice if the front wheels were larger in diameter. It is difficult to negotiate curbs.”

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Posted 2 years ago

“Extremely happy with the Zip and the extras. Happy I decided to buy the MGI”

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Posted 2 years ago

“I love my MGI cart; the only issue I have is customer service is failing grade; nobody ever answers phone calls. Samething happened last year it took over 4 days for a return phone call. Poor customer service.”

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Posted 2 years ago

Hi Jim, We apologise for your experience. I will pass this on to the customer service team directly. Thanks, MGI Golf

Posted 2 years ago

“Great cart”

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Posted 2 years ago

“Generally responsive to issues”

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Posted 2 years ago

“Spare parts arrived promptly, were fitted and the buggy now working as good as new.”

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Posted 2 years ago

“Communication with MGI (although limited) has been fine. The cart is great other than the front not being heavy enough to prevent the front wheels from getting airborne. it's been great so far.”

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Posted 2 years ago

Hi Richard, Thanks for your review! If you ever need to enquire about a feature of your product, our Customer Service team will be timely in their response. You can contact them through globalservice@mgigolf.com. Thanks, MGI Golf.

Posted 2 years ago

“Once you figure it out very easy”

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Posted 2 years ago

“I love my mgi caddie and all the add ons. The deliveries were fast and accurate.”

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Posted 2 years ago

“There’s no handle on the front which is disappointing”

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Posted 2 years ago

“Website easy to use Quick to post Great items, quality material and workmanship. Thanks”

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Posted 2 years ago

“Works great. Creates a nice diversion when playing with plumbbobers.”

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Posted 2 years ago

“I bought a Zip Navigator November 2021. I’ve used it 4 times. The left rear wheel caught a small twig which I immediately removed. The wheel locked up and would not operate. I was unable to disengage and push the cart. Now I’m really livid. Then I get home I use a wheel puller and get the defective wheel off. I had to use emery on the the shaft to remove a gouge. I tried to smooth the bore on the wheel but even with Never Seize lubricant will it come off easily. So after calling customer service ( I use the term loosely) it’s suggested I buy a new wheel. No warranty?”

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Posted 2 years ago

“On my second season with the navigator, broke my cup holder and had a new one in two days. Love this company. They keep me walking”

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Posted 2 years ago

“The MGI Zip Navigator arrived quickly and was fairly easy to set up with the so-so instruction book. Unfortunately, after less than 10 minutes of testing on the sidewalk around the house, it shut off and died. Luckily the Service person that I contacted the next morning was aware of the issue and quickly shipped out the necessary parts for me to repair the unit and get it running. A downside to this brand is that the only authorized repair center is in Arizona.”

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Posted 2 years ago

“MGI were very responsive thru the purchasing and delivery process of my golf bag. I wanted to try to expedite delivery (and pay for it) but was told that this was not an option for them. Shipment was trackable through an app link they provided, and delivery was made timely. I also purchased a MGI ZIP navigator at a local store and I love this product too. MGI designs and engineers great products.”

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Posted 2 years ago

MGI Golf Inc is rated 4.3 based on 1,146 reviews