MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,147 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“Website easy to use Quick to post Great items, quality material and workmanship. Thanks”

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Posted 2 years ago

“Works great. Creates a nice diversion when playing with plumbbobers.”

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Posted 2 years ago

“I bought a Zip Navigator November 2021. I’ve used it 4 times. The left rear wheel caught a small twig which I immediately removed. The wheel locked up and would not operate. I was unable to disengage and push the cart. Now I’m really livid. Then I get home I use a wheel puller and get the defective wheel off. I had to use emery on the the shaft to remove a gouge. I tried to smooth the bore on the wheel but even with Never Seize lubricant will it come off easily. So after calling customer service ( I use the term loosely) it’s suggested I buy a new wheel. No warranty?”

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Posted 2 years ago

“On my second season with the navigator, broke my cup holder and had a new one in two days. Love this company. They keep me walking”

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Posted 2 years ago

“The MGI Zip Navigator arrived quickly and was fairly easy to set up with the so-so instruction book. Unfortunately, after less than 10 minutes of testing on the sidewalk around the house, it shut off and died. Luckily the Service person that I contacted the next morning was aware of the issue and quickly shipped out the necessary parts for me to repair the unit and get it running. A downside to this brand is that the only authorized repair center is in Arizona.”

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Posted 2 years ago

“MGI were very responsive thru the purchasing and delivery process of my golf bag. I wanted to try to expedite delivery (and pay for it) but was told that this was not an option for them. Shipment was trackable through an app link they provided, and delivery was made timely. I also purchased a MGI ZIP navigator at a local store and I love this product too. MGI designs and engineers great products.”

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Posted 2 years ago

“Lots of MGIs at my course. Everyone loves theirs. It’s a bit of a pain to take the wheels on and off to fit it in my trunk, but on a hot summer day it’s a lifesaver”

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Posted 2 years ago

“Simple ordering process with the item delivered within the week! Easy to install and get me back on course!”

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Posted 2 years ago

“This is my first encounter with MGI, but it was easy to order and the item came quickly. Thank you.”

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Posted 2 years ago

“So far, MGI has been very good to work with, quickly responding to any issues I’ve had.”

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Posted 2 years ago

“Love the cart (Zip Navigator AT) and the range of products available for it.”

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Posted 2 years ago

“just awesome”

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Posted 2 years ago

“I've owned a few electronic caddys during my 52 year golf career and this is the best product I have ever seen. I highly recommend.”

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Posted 2 years ago

“It works as advertised and is built with really high-quality components. Only downfall is that I when I play on hilly courses I’ve had issues with it wanting to tip backwards. There doesn’t seem to be enough weight lower to the ground.”

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Posted 2 years ago

Hi Jason, Thanks for your review! We recommend extending the rear 4th wheel of the Zip Series to help prevent the caddy from tipping backwards. Thanks, MGI Golf

Posted 2 years ago

“Still waiting for the Post Office to deliver this despite delivery being scheduled for Apr 21. Whilst this may not be an MGI problem it has negatively impacted the experience”

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Posted 2 years ago

“excellent service”

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Posted 2 years ago

“Wonderful product. I love the long battery life. I have gotten 3+ rounds with a single charge. The unit is very maneuverable.”

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Posted 2 years ago

“The cart is great. The seat excellent. The bottle to Cary seed terrible. Broke on 3rd time out and friends who have them all had there’s break off too. MGI needs to fix this problem.”

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Posted 2 years ago

“Great Cart but found out there is no place close to Austin to get it fixed if something happens. Wish I would have known before we purchased the 2 Nav's.”

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Posted 2 years ago

Hello, Please find the following link to repair centres that service products from your state of Texas. https://us.mgigolf.com/pages/find-a-service-center In the meantime please visit our FAQ and support page for information regarding maintenance you can do at home. Thanks, MGI Golf

Posted 2 years ago

“I enjoy using the unit. It has a tendency to roll slightly when stopped on an incline. Not a big issue. I am having an issue with your post-sale support. I ordered the scorecard accessory. You've sent me the wrong accessory. I have sent an email with a picture, but have not heard any follow-up.”

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Posted 2 years ago

Hi Robert, Thanks for your review. Our caddies will slightly creep on an incline safely and without inconvenience, still allowing the unit to be supported on any terrain. Regarding your post-sale support please contact salesusa@mgigolf.com. Thanks, MGI Golf

Posted 2 years ago

MGI Golf Inc is rated 4.3 based on 1,147 reviews