MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,147 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“The back tires need a little better traction as they spin when going uphill in wet grass. The front tires need to be a little wider apart for better stability. It also seems the bag lays back a little too much adding to the stability issue. But I like it - have had to do some tweaking with how to set the bag and put towels behind to get the bag to sit up more for more stability.”

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Posted 2 years ago

“Great customer service, love my Navigator AT. The seat and accessories compliment the cart and make it the Cadillac of golf carts.”

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Posted 2 years ago

“The machine works fine. Customer service is poor in the US. MGI seems to still be oriented to Australia. Difficult to find a way to talk to a representative. The virtual chat feature is with a computer, it's not live. We shouldn't have had to replace a $400 battery in less than 3 years.”

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Posted 2 years ago

“MGI seems to be a good company. I really haven't had much interaction to write a review. I got my caddy quickly and the tutorials help.”

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Posted 2 years ago

“You are the bomb!”

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Posted 2 years ago

“It’s a very hilly course I play. Pushed a cart for some time and decided to finally purchase this gizmo. Classified it as something I should have got a long time ago. Much more enjoyable round now. Recommend to anyone.”

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Posted 2 years ago

“Love my Zip All Terrain cart. It’s easy to operate, and the battery charge holds for several rounds. MGI customer service is great too! Fast delivery and cart is easy to assemble.”

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Posted 2 years ago

“Works well on my hilly course. On the second hole of use I held the remote backwards and promptly ran it into a tree and snapped off the beverage holder… you could make them a little less brittle.”

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Posted 2 years ago

“I've been an Mgi customer for almost 2 seasons now. I love the Zip Navigator and have even talked friends into trying it... And they love it as well.”

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Posted 2 years ago

“The new remote is great. Not thrilled I had to spend $180 for a replacement after the charging port on the original remote broke lose.”

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Posted 2 years ago

“My electric cart is attractive. The battery is easy to detach for charging. The torque is excellent. Battery life seems very good. The cart is a little tippy. It would be good if the center of gravity was lower. On a steep upgrade the cart can tip over backwards even with the rear wheel I added a 2.5 lb weight to the shelf where the golf bag rests. A 5 lb weight would have been better. It was annoying that I had to replace my golf bag when I got the cart. I really liked the stand bag that I had. The score card holder was clearly designed by someone who never used it. It is too small for a standard scorecard to fit in. To use it one must fold the scorecard or trim it. The slot for the pencil is too form fitting. It takes a lot of effort or long fingernails. It would be nice if the front wheels were larger in diameter. It is difficult to negotiate curbs.”

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Posted 2 years ago

“Extremely happy with the Zip and the extras. Happy I decided to buy the MGI”

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Posted 2 years ago

“I love my MGI cart; the only issue I have is customer service is failing grade; nobody ever answers phone calls. Samething happened last year it took over 4 days for a return phone call. Poor customer service.”

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Posted 2 years ago

Hi Jim, We apologise for your experience. I will pass this on to the customer service team directly. Thanks, MGI Golf

Posted 2 years ago

“Great cart”

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Posted 2 years ago

“Generally responsive to issues”

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Posted 2 years ago

“Spare parts arrived promptly, were fitted and the buggy now working as good as new.”

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Posted 2 years ago

“Communication with MGI (although limited) has been fine. The cart is great other than the front not being heavy enough to prevent the front wheels from getting airborne. it's been great so far.”

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Posted 2 years ago

Hi Richard, Thanks for your review! If you ever need to enquire about a feature of your product, our Customer Service team will be timely in their response. You can contact them through globalservice@mgigolf.com. Thanks, MGI Golf.

Posted 2 years ago

“Once you figure it out very easy”

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Posted 2 years ago

“I love my mgi caddie and all the add ons. The deliveries were fast and accurate.”

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Posted 2 years ago

“There’s no handle on the front which is disappointing”

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Posted 2 years ago

MGI Golf Inc is rated 4.3 based on 1,147 reviews