MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.34

4.3 Rating 1,265 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part worked fine Shipping cost more than the part Not very customer friendly”

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Posted 1 year ago

“it doesn’t fit. I wanna change to fit one.”

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Posted 2 years ago

“I had a very bad service experience with MGI. The latch of one of the rear wheels got stuck and It was not possible to remove the wheel. I could not find a technical adviser for days. Finally, I talked to a manager who indicated I should use a gear puller. I had to buy one and I finally removed the wheel. I had to order a replacement as the wheel got damaged when using the tool. The new wheel does not fit well on the axe. I had to hammer it in, which makes future lubrication impossible. Bad wheel design and bad service.”

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Posted 2 years ago

“Order on 2/16 and I still haven't received the battery. Sent a few emails to MGI but I get no response. Maybe you could help me?”

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Posted 2 years ago

“The bag zipper has already broke. I use. The battery compartment has ripped and is now unusable. I would recommend a different bag or find a duffel bag to transport your unit. This bag is not worth the price!”

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Posted 2 years ago

“Works when it works.”

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Posted 2 years ago

“I purchased a new Navigator All Terrain Motorised Golf Buggy at Christmas time, I lost the USB cable on the golf course, for charging my remote. So I emailed your customer support, and I was told to order a replacement through your website, I would think after spending over $2000 on a buggy, that your customer would send me one out at no. charge. I am disappointed with the outcome. Regards Daryl”

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Posted 2 years ago

“The replacement battery does not hold a charge. Customer service has been atrocious. I'm using the same equipment I've used to charge the original battery. It shows a full charge, and dies within 2 and a half hours. My cart battery lasts ~54 holes. My remote battery barely lasts 9.”

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Posted 2 years ago

“They sent me the completely wrong item”

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Posted 2 years ago

“Very disappointing. I ordered the X5 assuming that it had a Remote Control (why would you want it to move by itself without a remote control?). I contacted support services. They told me I would have to pay for mailing to return it. They did not mention a $300 repackaging fee, until after I had mailed it back. My intention was to order one of your carts, with a Remote Control. Not sure if I will now after taking a big hit out of my wallet.”

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Posted 2 years ago

“Wrong configuration Couldn't use”

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Posted 2 years ago

“The speed control switch I purchase was incorrect for my modal MGI and I had to consult my local supplier and purchase a second correct controller. If you sell spare parts please be clear which modal MGI they are suitable for.”

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Posted 2 years ago

“Does not Fit MG1 Cart. When selecting to order does not clearly specify that. No call tag issued Had to send it back and pay freight out of pocket.”

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Posted 2 years ago

“Why is this $17 way overpriced”

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Posted 2 years ago

“We bought two - one for myself and one for my husband. We could not get them to work with either of our walking bags. Even with the adaptor, neither bag fits securely on the MGI cart. The top of each bag still falls below the upper arms of the MGI. We were very disappointed - especially given the $80 we spent.”

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Posted 2 years ago

“Very disappointed with MGI. Sent me a defective charger.”

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Posted 2 years ago

MGI Golf Inc is rated 4.3 based on 1,265 reviews