MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.34

4.3 Rating 1,266 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MGI people I talked to were great. Wheel was a very snug fit. At first I could not get it on to the axle. I heated wheel with hair dryer but that didn’t work. Next I wiped axle with alcohol and then with a very fine sand paper. I finally got it on with the help of a rubber mallet. Looks nice and cart works nicely.”

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Posted 3 months ago

“Overall satisfaction is very high. Backup batteries are not often available if at all on the website.”

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Posted 4 months ago

“Great response. Delivered on time.”

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Posted 4 months ago

“Customer service is excellent. Rare these days. I have had my MGI cart for 4 years without any trouble.”

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Posted 4 months ago

“The motor works fine and the instructional video was excellent on how to replace the motor.”

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Posted 4 months ago

“The best company I’ve dealt with! First off, I love the cart. Easy to control. I like the option of controlling the cart from the handle. Well built. Easy to collapse. Why is the company the best? I purchased my cart online a couple days before the Black Friday sale (therefore paid more). The company refunded me the sales difference. What company would do that. Customer for life!”

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Posted 4 months ago

“Quick Service”

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Posted 4 months ago

“Very happy with the product I bought and the time it took to get to my house”

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Posted 4 months ago

“The young lady I spoke with told me what to do and how to diagnose the problem. It works like a charm now. Probably will be ordering a new remote. I assume it's battery will need replacing. After 3.5+ years the car is working without a hitch.”

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Posted 4 months ago

“My Zip Navigator stopped working. After several emails to the service team the problem was uncovered - the motor controller. The part was not covered by the 3 year warrenty (It was 3 1/2 yrs ). A replacement part was sent by MGI. MGI had a YouTube video on how to replace it. I did it myself! Cart fixed!”

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Posted 4 months ago

“Excellent response to request for help”

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Posted 5 months ago

“Customer Service is outstanding. I lost my remote and a new one was shipped right away. Then the club found my original remote, so I requested a return. Without question they sent an RMA and refunded my payment. Michelle was in constant contact with me. Thank you.”

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Posted 5 months ago

“Should be able to convert to all terrain front end!!”

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Posted 5 months ago

“Phone call asnwered promptly with good directions.”

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Posted 5 months ago

“Items arrived quickly and were easy to install”

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Posted 5 months ago

“Perfect, just as ordered”

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Posted 5 months ago

“Thought we had “lost” my wife’s MGI Quad to early onset dementia. Fortunately, as the MGI rep suggested, it was a bad remote. Now the new remote is not cheap but it fixed the problem. Better than a new $1300 cart. My wife can’t live without her “Rosie” ( robot maid in the Jetsons).”

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Posted 5 months ago

“I placed the order for these replacement wheels late on a Friday. They arrived one week later, as shipping did not occur until sometime on Monday. They actually delivered to the wrong address, but that may have been my fault when filling out information. (I live on a circle and they delivered on the other side of the circle. Might have accidentally selected a very similar, but wrong, address.) I was able to track the package down minutes after notification of delivery. Wheels needed to be replaced due to an accident with the cart, not due to anything functionally wrong or worn out with the cart or the wheels. Customer service was very helpful. If you have to deal with MGI service, expect it to go well. This is the 3rd time I have had to call and have been very satisfied with the interaction each time. Well done MGI.”

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Posted 5 months ago

“Payment by card was not possible, I had to register afterpay.”

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Posted 5 months ago

“Erika the home office has been great. I'm kind of a nut and I have lots of questions and she patiently answers all of them.”

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Posted 5 months ago

MGI Golf Inc is rated 4.3 based on 1,266 reviews