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MGI Golf Inc Reviews

4.3 Rating 1,146 Reviews
82 %
of reviewers recommend MGI Golf Inc
4.3
Based on 1,146 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read MGI Golf Inc Reviews
MGI Golf Inc 5 star review on 5th March 2024
Barry​
MGI Golf Inc 5 star review on 29th December 2023
Roger​
MGI Golf Inc 5 star review on 20th December 2023
Tom​
MGI Golf Inc 5 star review on 3rd January 2023
David​
MGI Golf Inc 5 star review on 3rd January 2023
David​
MGI Golf Inc 5 star review on 25th May 2022
Robert​
MGI Golf Inc 5 star review on 25th May 2022
Robert​
4
Anonymous
Anonymous  // 01/01/2019
Available accessories is very limited.
Helpful Report
Posted 6 months ago
Very responsive to your needs.
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Posted 6 months ago
I am not impressed with their US service options. They are limited and not conveneintly located. On top of this their customer service department leaves something to be desired, as they don't always answer the phone and can take days if ever to get back to you.
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Posted 6 months ago
I have had my zip navigator golf buggy for 4 years, its a fantastic product, that has made the game of golf so much easier.
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Posted 6 months ago
Very helpful on parts line with good shipment / delivery time. I needed to replace and update my 12.5 axle. It was explained how to renew with 15mm axle and wheels including bracket changes. Great to deal with.
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Posted 6 months ago
Product is great, getting service is a chore.
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Posted 6 months ago
Good advice to change it, but I didn’t need the gearbox and axle assembly after a butt drive into a creek.😖 Removed original, inspected, left open to dry, reassembled and reinstalled. Over 50 miles after creek incident without any issues.
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Posted 6 months ago
Customer service is good.
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Posted 6 months ago
Fantastic product.
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Posted 6 months ago
Tight a remote came with this buggy. Cost more to send back and restock so I'm forced to keep it. Pulls to the left so keeping it going straight is difficult.
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Posted 6 months ago
Obviously a great product as the MGI AT woudn't work without it. Unfortunately, my original controller was lost at my Golf Club (and not handed in). The price of the replacement remote is excessive. I don't know what else to say. Pairing was easy and I'm now back up and running but still blown away with the price of a replacement unit. Might attach an Apple Air Tag to this one.
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Posted 6 months ago
Very prompt service and delivery. High quality product.
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Posted 6 months ago
Perfect extension umbrella holder as expected.
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Posted 6 months ago
The Product was delivered very quickly, however I am not sure why for a $15 item it had to be signed for when delivered.
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Posted 6 months ago
Replacement bag strap for original that is badly designed and broke. This looks better but we will see. Freight on the replacement was almost as much as the strap. Very dissappointing experience overall.
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Posted 6 months ago
Not happy right now as my MGI ZIP still does not work after installing the New Board. It is very difficult to get a holf of your customer service department by phone or email. My case number is 17333. I would really appreciate a follow up so I can get my unit fixed. I do not know if I need to another controller as the one sent may be bad or do I need a new screen. The problem is when I put the battery on the screen faintly lites up then goes blank and unit does not work. I disconnected the Red and Black connector from the screen and inserted the battery and same issue occurs. I appreciate yoru attention to this. If it gets fixed I will give a positive review.
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Posted 6 months ago
Still new to MGI but so far so good.
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Posted 6 months ago
Dear valued reviewer,Thank you for taking the time to rate MGI Golf Inc. with 4 stars. We appreciate your positive feedback and are delighted to hear that your experience with us has been good so far. At MGI Golf Inc., we strive to provide exceptional products and services to our customers, and it is gratifying to know that we are meeting your expectations. We will continue to work hard to ensure that your experience with us remains excellent. Thank you once again for your rating and for choosing MGI Golf Inc. We look forward to serving you in the future. Best regards, MGI Golf
Posted 6 months ago
Tracking information was not available. Locating the package through customer service was good.
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Posted 6 months ago
$17 for a small piece of plastic and $17 to ship it? And take over a week for delivery?
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Posted 6 months ago
The battery works as it should.
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Posted 6 months ago
MGI Golf Inc is rated 4.3 based on 1,146 reviews