MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.34

4.3 Rating 1,266 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 4th replacement same part I've had to purchase. New design I hope it's better than the last design which was poor given the price of the cart.”

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Posted 1 year ago

“No trouble removing old battery but cannot get the new one to plug in. Tried to contact tech support. They sent a video on removing the old battery! No one answers at tech support. Love my cart, though.”

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Posted 1 year ago

“I bought a cooler bag from you, but I couldn’t get any service. Because I found out defect on it, so I have tried to get in contact with you that I sent email many times And I got your phone call, for some reason, it just hung up.”

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Posted 1 year ago

“I purchased an MGI golf electric cart 3 years ago, and more than 20 of my friends introduced the electric cart to me and I have been using it well, but MGI's service is very poor. I purchased a golf cart and cooler bag a month ago (it was a different model than the one I purchased, I think it was a cooler bag that fits the new cart), but I sent an email saying I was returning it in error, and MGI sent it in error and told me to pay for the shipping cost. did. I was so angry this time that I decided never to do business with MGI again.”

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Posted 1 year ago

“It didn’t fit and your support staff couldn’t help me. Since it was only $11+ I am not going to pursue it”

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Posted 1 year ago

“I have not received the new battery yet.”

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Posted 1 year ago

“Everything seems to be an upcharge. The electric carts are fantastic, but god forbid if you want an accessory or need to replace a part. The word that comes to mind is: gouge... I feel you are trying to squeeze every dollar out of the customer versus supporting your product.”

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Posted 1 year ago

“The block bag supports worked horribly. I thought it would help keep my smaller stand bag in place. I fought with the bag turning for 7 holes before my playing partner had me turn the entire bag backwards to keep it from moving around....”

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Posted 1 year ago

“Breaks way too easy”

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Posted 1 year ago

“My first use of the Zip Navigator was not entirely satisfactory. I have a golf bag that is small enough to use as a carry bag. I found it difficult to securely tie it into the space provided with the straps provided. Furthermore, when using it, the front wheels came up off the ground even when it was going up a very gradual incline. I had the small rear wheels back in the farthest position. When the front wheels came off the ground it would stop moving. On the 18th fairway, the wheels completely locked up and I couldn't get it to move. I eventually had to drag it off the course. I am very disappointed by this result.”

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Posted 1 year ago

“As with the accessories it sells, it provides absolutely no clear installation instructions. That applies to the seat too.”

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Posted 1 year ago

“Did not fit the remote.”

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Posted 1 year ago

“Quite a ripoff to pay $16 for a plastic clip and another $16 for freight. Could have put it in an envelope for $.60!”

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Posted 1 year ago

“I have never received my wheel today is 27th”

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Posted 1 year ago

“Damaged cart twice they need to due something about their packaging first car delivered was scratched extensively so I had to send it back the next cart was also scratched not as bad as the first one. and I don't have time to be returning and filing complaints”

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Posted 1 year ago

“Very disappointed, the grey is almost black and doesn’t match MGI grey colour”

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Posted 1 year ago

“Received the bungee cord and the black plastic item. The black plastic item came in a box with no directions or even info on the part model no or name etc. The box was plain. Took the item to my golf course since we have many MGI units there. No one could figure out how to use the part. I was very disappointed with the lack of information on how to use the part. I have a quad and thought the item worked for that. Patti”

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Posted 1 year ago

“A year ago I purchased a MGI golf cart for my wife for Mothers Day (2022), I purchased while we where on a golf road trip from New Hampshire to Hilton Head South Carolina. I purchased the cart at the PGA Golf store, Cool store. As a surprise I ordered one on Amazon and had it shipped home so we could walk together. Before I got my cart we charged her cart as required took it to the course and it died before getting to the green of the first hole,uhg. I then received my cart and that one did not work. Twice we sent her cart back to MGI and once for my cart. Now in 2023 we go to use the carts, the batteries have been on there tenders the whole time. We go to use them this year and one of the batteries failed the first time out, uhg. I ordered a new battery at over $400.00. We received the new battery, charged to specifications went out for a second time and the other battery failed, uhg $3500.00 and we have not got more than one 18 whole course done with just one of the carts. My wife said do not order another battery because she is done with the hassles.”

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Posted 1 year ago

“Screw was wrong size and did not fit. Does not fit the quad navigator as detailed in the description.”

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Posted 1 year ago

“I order the Seat I am very please with it . It’s easy to assemble and take apart I was very disappointed with the shipping time I had to call to get a tracking number waited for 3 weeks for this shipment unreal ..”

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Posted 1 year ago

MGI Golf Inc is rated 4.3 based on 1,266 reviews