MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,147 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“Great equipment at competitive price”

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Posted 8 months ago

“Product was perfect, delivery was quick. Packaging and feight charge a little excessive. Could have been packed in a small padded bag.”

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Posted 8 months ago

“I'm a little disappointed with MGI. I walked 9 holes with my MGI Navigator and got caught in a thunderstorm. I had an umbrella and covered the cart as best I could. I was able to complete the 9 hole round and when I got home I dried everything as best I could. The next day I was going to walk 9 holes but my Navigator stopped working about 100 yards off of the first tee. When I contacted MGI service, all I got was an email stating that I had voided my warranty. I properly disposed of my original lithium battery and ordered a new battery from MGI. When I installed the battery the Navigator began moving again but with a loud grinding noise coming from the rear wheel base. It is still working but I'm afraid it is just a matter of time before it breaks down. Disappointing”

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Posted 8 months ago

“One clip broke while putting it on my cart.”

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Posted 8 months ago

“Getting the Navigator serviced is very difficult if not impossible. I have found in the past the most individuals responsible for customer service to be rude and uncaring.”

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Posted 8 months ago

“Good products.”

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Posted 8 months ago

“Everything is going great! I have one issue that I'd like you to resond to.......I charged the battery (all night) and remote, and due to rain delays, didn't use them for about 10 days. I thought that all would be good yet the battery died on the 3rd hole. How long should I expect the battery to hold a charge without use? It was installed on the trolley during this time. Do I need to charge it and not install it until it is to be used, or do I need to chargge it the night before and install it just before loading my bag onto it? It seems to me that the charge should have lasted the 10 days. Thank you, Scott Maclise”

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Posted 8 months ago

“Absolutely great. Also battery life lasts longer than advertised.”

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Posted 8 months ago

“I received my gear box axel assembly as stated when I purchased it. Installed it and went to put the wheels on and my wheels don't fit the upgraded axel assembly. At no time was I instructed that I needed to purchase new wheels to fit my new axel assembly. Kinda thrown back by that .it states that if your cart was manufactured in 2018 or before that I needed to call in .I purchased my cart in 2021 . Come to find out that they don't offer the color combo that I originally came with my cart.”

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Posted 9 months ago

“Everything about the MGI unit is great. In ordering a new remote I was a little upset with the fact that you’re free shipping takes so long to get to its location. It seems to me it could’ve been faster.”

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Posted 9 months ago

“Buyin the MGI Trolley has been a great decision. It enables me to walk withoug carrying my bag. the equipment works great and would recommend to anyone to purchase a trolley to make golf easy. Also, the MGI team has been absolutely wonderful in customer service when I have needed their support. this has jus tbeen a great purchase.”

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Posted 9 months ago

“Poor service from Mgi Golf Inc. have tried four days to contact them without success. Unable to register my cart and get help on its use.”

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Posted 9 months ago

“had to order other things”

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Posted 9 months ago

“This is the 4th replacement same part I've had to purchase. New design I hope it's better than the last design which was poor given the price of the cart.”

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Posted 9 months ago

“Love the cart and the company has been great responding to the issues I have had!”

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Posted 9 months ago

“No trouble removing old battery but cannot get the new one to plug in. Tried to contact tech support. They sent a video on removing the old battery! No one answers at tech support. Love my cart, though.”

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Posted 9 months ago

“They were able to complete the transaction and ship the product in a very timely manner during the peak of the Xmas season.”

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Posted 9 months ago

“good customer service. Quality products.”

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Posted 9 months ago

“Best remote trolley I've ever owned. Performs as advertised. I have used my MGI Zip Navigator AT for 6 rounds on my very hilly home course. It goes up and down hills with ease without falling over even once. The four wheels, with independent front wheels, create a very stable platform. I have owned other power trolleys before and this is by far a much superior solution. The integrated gyro is a godsend. It keeps the trolley tracking on a straight line when it's being navigated by the remote. This is an important feature that should not be overlooked. This greatly reduces the need to keep fiddling with the remote to course-correct the trolley as it rolls down the fairway. Your thumb and wrist will thank you. The remote buttons are large enough that it's easy to operate without having to look down at the remote. The buttons are large enough that you can easily feel each individual button. My previous trolley had a small remote with small buttons. It was difficult to operate without looking at the remote. You will also appreciate this on cold days when you want to keep your hands in your pocket while operating the remote.”

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Posted 9 months ago

“Simple device but can dislodge itself easily which makes it quite expensive to replace.”

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Posted 9 months ago

MGI Golf Inc is rated 4.3 based on 1,147 reviews