MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.34

4.3 Rating 1,266 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's making a noise when it goes to the right sent. A video to your technician waiting for the results”

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Posted 1 year ago

“My cart is about 3 years old and I have had to replace both back wheels due to the hub failing. the first one was under warranty but I had to pay $90 for the other one. Looks like a design problem to me.”

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Posted 1 year ago

“Good cart swell made Customer service responsive and reliable”

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Posted 1 year ago

“I ordered a zip navigator and added a few accessories, one of which was a sand bottle. Yes I ordered the wrong sand bottle but you would think MGI would have contacted me to correct the order. The lady I talked to acted like I should have know the difference. I don’t deal on their parts every day.”

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Posted 1 year ago

“Very, very disappointed. My wife and I both have zip navigator electric carts. $3,000 in total. I have a carry bag which does NOT stay tight/positioned on the cart. Had to rig up a way to stop it from turning on the cart and thus having all the clubs consolidate in the corner. Very, very frustrating! I then went and purchased the bag adapter bundle for another $57. When I went to install the adapter, one of the clips snapped off. Plus it worked lousy anyway. DONE! Went and purchased a new cart bag for $150. MGI should have explained that carry bags do not work well with the electric carts. Belong to a large country club and am giving BAD REVIEWS about MGI and the process.”

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Posted 1 year ago

“The replacement MGI Lithium battery 12v 26Ah and charger are working very well. The reason I had to buy both is that MGI no longer stock a charger for my existing battery 12v 24Ah. My existing battery was on its third charger in 7 years. So even though the existing battery was still ok I had to spend over AUD700 to get going again.”

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Posted 1 year ago

“My trolley itself is great, I am concerned that now in my second season replacement parts are looking to be impossible to find on website. Replacement batteries, 5th wheel replacements, keypads for remotes and the parts and pieces that I think I am going to need very soon are simply out of stock every time I look. That is quite a bit of a concern as I approach the 300 mile mark on my Zip Nav A/T. My remote buttons are starting to be less responsive from wear is my guess and I do not see the ability to find that part for a long time - and a total remote replacement cost is almost 15% of an entirely new unit.......starting to be concerned. If the cost of the smaller and easier replacement parts are always out of stock and/or inherintly expensive - it makes the unit utility far less appealing and cost prohibitive.”

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Posted 2 years ago

“The battery should have been packaged better. It was in a bubble wrap envelope but it was not in a box or wrapped. One wire on the battery was severed. The wire may have been cut when opening the envelope but it was only one wire out of three wires that are close together. I transferred the entire wire harness from the old battery using a soldering iron and the new battery is working well.”

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Posted 2 years ago

“My back wheel broke. I immediately went online to order new one and they were showing sold out. It took over 3 weeks to be able to order then another week for shipping. I found it ridiculous that the company I who I thought made these carts would not have in stock. I had Gray wheels on my original cart and since you did not have in stock even after 3 weeks I had to buy 2 new black wheels so they would match.”

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Posted 2 years ago

“The shop was closed on a Tuesday at 4:35pm when I came to collect my item. Very disappointing. I rang the bell - no answer”

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Posted 2 years ago

“while I do believe this is a quality product, I am still trying to get used to the cart. with the Cooler that is great and the entender for the Umbrella could allow me to see as I am 6'3" and prior it was impossible to walk under while the umbrella was in. Now while I thought it was great, I have an issue with traction and with always being in a Wheelly state. My buddy told me to move the umbrella forward (although now I can't see to have to walk on the side - and I get wetter in the light Seattle area rains. I am fearful with the cooler that once I put Ice in it with a few drinks it continues to be back heavy - doing wheelies, and making it much easier to tip over - last round it tipped over 4 times. My goal is to make carrying the clubs out of my mind, so can concentrate on golf more - so I still have to figure out the right balance or add weights to the front of the cart.”

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Posted 2 years ago

“I wanted the scorecard but I didn’t expect to have to remove my umbrella holder in order to use it.”

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Posted 2 years ago

“I replaced the battery and the charging cable, but the remote does not blink while charging so i don't know if it's charging or not until I use it a few more times.”

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Posted 2 years ago

“All good...left wheels are no good”

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Posted 2 years ago

“I like the MGI Zip Navigator. I was beginning to feel my age with aches and pains when pushing my other cart and this has kept me going.”

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Posted 2 years ago

“The product itself fits well... but It would be great if it came with a screw..”

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Posted 2 years ago

“I’m in the middle because I love MGI products (especially the AT model). The sad part is that, they do not sell this model. I have to go to Costco or a reseller.”

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Posted 2 years ago

“I enjoy the ZIP Navigator AT product and use it three times a week.”

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Posted 2 years ago

“While the purchased item has been very good I have a new problem, which has not been resolved yet and I have a concern that it will not be resolved: it is the battery charger which is faulty, only few months out of warranty period.”

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Posted 2 years ago

“Still trying to repair my cart. I’ve asked if there is a Technician I could speak with to help determine what is causing my cart to malfunction…so far no reply thru email. Disappointing!!!”

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Posted 2 years ago

MGI Golf Inc is rated 4.3 based on 1,266 reviews