MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,146 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“MGI staff is exceptionally knowledgeable about their products and how to service them.”

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Posted 1 year ago

“great brand”

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Posted 1 year ago

“MGI engineers have thought of almost everything.”

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Posted 1 year ago

“The parts work great, I was a little disappointed that the strap broke so soon. The remote connected effortlessly.”

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Posted 1 year ago

“The only thing I don't like so far is that the distance from the base where you put the bottom of my golf bag (lower strap) is slightly too far from the upper straps. The top of my golf bag, what I thought was a regulation size (Callaway) golf bag, hits just below the upper straps and brackets. So, to fix that problem, I have to put a folded up towel on the lower base to raise the golf bag. That didn't happen with my last cart (a Bag Boy navigator elite). Other than that, when you turn the cart as its rolling, I'd rather it not slow down when making the turn. That's minor but a preference.”

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Posted 1 year ago

“The remote wasn't any good for my buggy but the people at mgi put me on the correct path with a remote battery”

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Posted 1 year ago

“The Zip X5 is perfect! I have played several rounds on very hilly courses and it is easy to handle and has no problem handling the hilly terrain at all. The battery has plenty of power for the entire round. It is lightweight enough for me to easily get it in and out of my car. I did not want a remote, I wanted a model I could walk with. The controls are easy to adjust as I am walking. I highly recommend this model.”

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Posted 1 year ago

“I had a very bad service experience with MGI. The latch of one of the rear wheels got stuck and It was not possible to remove the wheel. I could not find a technical adviser for days. Finally, I talked to a manager who indicated I should use a gear puller. I had to buy one and I finally removed the wheel. I had to order a replacement as the wheel got damaged when using the tool. The new wheel does not fit well on the axe. I had to hammer it in, which makes future lubrication impossible. Bad wheel design and bad service.”

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Posted 1 year ago

“Great service and product works great”

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Posted 1 year ago

“Remote works fine. Easy to pair. Overall, service was good..but warranty policy should be reviewed. I bought a new machine..in the box..never used.. and warranty on remote was rejected. Should have the opportunity to review and offer exception to policy. Then, shipping was $17.00 on a remote battery that cost $25. The battery can be replaced for as little as a couple of dollars on the independent battery market. I believe MGI should offer replacement at cost..and really examine the shipping method. Might even be wise to not offer the battery..but offer the info as to how to get one independently. All that being said, I did have good exchanges verbally or written with representatives and I don't see them as part of the problem. They seemed to be as helpful as they could be. Also, no questions about it. The MGI Zip Navigator is a terrific machine. Very rugged..very responsive..and I would definitely buy again. Actually, when this one needs replacing...it's my intention to buy the AT model..as the course I play is mountainous.”

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Posted 1 year ago

“Excellent service from MGI, as always. Great company. Seems strange to me, however, that a battery has a two year warranty but the battery charger only has a one year warranty. My charger stopped working after 23 months without any damage being done to it.”

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Posted 1 year ago

“Put 700 miles on my cart since I bought it a year ago, still works great.”

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Posted 1 year ago

“love it. It makes walking a round so much better.”

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Posted 1 year ago

“Curious why this part was out of stock for so long?”

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Posted 1 year ago

“Fabulous!! Courteous and very helpful. Item came on time and as expected”

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Posted 1 year ago

Fantastic Video we are glad you love it 😇

Posted 1 year ago

“Overall it is excellent, but the drink holder appears to be poorly designed. the clip has broken twice in the year since i have owned the navigator and it costs $40 to replace it (when you add $20 shipping and handling. Please redesign it or make it affordable to buy and replace it every 3 months.”

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Posted 1 year ago

“exactly like i want”

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Posted 1 year ago

“very good products no issue would recommend them to everyone I golf with,”

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Posted 1 year ago

“Great people!”

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Posted 1 year ago

“I have had my mgi cart for five years. It is very durable, and the battery is still as strong as when I first bought it. I just purchased the seat and it was a very nice addition. I have appreciated the service I got from your staff when my new scorecard attachment arrived with a crack. I contacted your staff and they immediately reimbursed me. Thank you for a quality product.”

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Posted 1 year ago

MGI Golf Inc is rated 4.3 based on 1,146 reviews