MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.32

4.3 Rating 1,147 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

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“I really like my electric cart, but it did not come with a seat, so I ordered one from your website. When you click on the seat (in accessories), the seat photo does not show the horizontal mounting tubes, and the first photo I clicked on demonstrating the seat installed on a cart, shows it on a ZIP Navigator model, the model I purchased, (though it is impossible to see the horizontal mounting tube on that photo). On your webpage, the box titled "Caddy model" autopopulates "Ai series", but I never noticed that I had to change it because the series of photos I saw on that page made me think I had the correct seat. I suggest you change this website page and make it clear that the seats are different for the different models by changing the title "Caddy model" to "Choose model", and make it impossible to click "add to cart" until a model is chosen. I also suggest that you change the photos of the caddies with seats so they clearly show the different mounting tubes on the different models. I realize the error is mine, but my only defense is that I am 71 years old and not nearly as familiar with online ordering as younger generations. I was shocked to find out how much it cost to return the seat, so the combination of my return shipping, plus the cost of your shipping to receive the original seat plus the cost to ship the correct seat when it is in stock will nearly double the cost of the seat. I am very disappointed, but at my age, in the heat of summer, I definitely need the seat to permit me to walk and get the exercise. I do not want to have to resort to riding in carts.”

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Posted 3 months ago

“I am not sure if the bag grips on the buggy are too far apart or if my Callaway bag is too short but the plastic block supplied by MGI and installed on mu ZipX3 solves the problem and I can throw away the block of wood I previously used.”

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Posted 3 months ago

“MGI seems to be a great company, as far as I know at this point. I love all the products I have purchased so far. Everything so far is well made, and continues to give me good service. I haven't had any reason to contact the company, so I can't speak to the customer service at this point. That alone tells me they are a good company to deal with.”

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Posted 3 months ago

“Very easy to deal with great company make fantastic products”

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Posted 3 months ago

“Always a postive experience purchasing from MGI”

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Posted 3 months ago

“Available accessories is very limited.”

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Posted 3 months ago

“Very responsive to your needs.”

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Posted 3 months ago

“I am not impressed with their US service options. They are limited and not conveneintly located. On top of this their customer service department leaves something to be desired, as they don't always answer the phone and can take days if ever to get back to you.”

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Posted 3 months ago

“I have had my zip navigator golf buggy for 4 years, its a fantastic product, that has made the game of golf so much easier.”

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Posted 3 months ago

“Very helpful on parts line with good shipment / delivery time. I needed to replace and update my 12.5 axle. It was explained how to renew with 15mm axle and wheels including bracket changes. Great to deal with.”

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Posted 3 months ago

“Product is great, getting service is a chore.”

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Posted 3 months ago

“Good advice to change it, but I didn’t need the gearbox and axle assembly after a butt drive into a creek.😖 Removed original, inspected, left open to dry, reassembled and reinstalled. Over 50 miles after creek incident without any issues.”

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Posted 3 months ago

“Customer service is good.”

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Posted 3 months ago

“Fantastic product.”

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Posted 3 months ago

“Tight a remote came with this buggy. Cost more to send back and restock so I'm forced to keep it. Pulls to the left so keeping it going straight is difficult.”

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Posted 3 months ago

“Obviously a great product as the MGI AT woudn't work without it. Unfortunately, my original controller was lost at my Golf Club (and not handed in). The price of the replacement remote is excessive. I don't know what else to say. Pairing was easy and I'm now back up and running but still blown away with the price of a replacement unit. Might attach an Apple Air Tag to this one.”

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Posted 3 months ago

“Very prompt service and delivery. High quality product.”

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Posted 3 months ago

“Perfect extension umbrella holder as expected.”

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Posted 3 months ago

“The Product was delivered very quickly, however I am not sure why for a $15 item it had to be signed for when delivered.”

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Posted 3 months ago

“Replacement bag strap for original that is badly designed and broke. This looks better but we will see. Freight on the replacement was almost as much as the strap. Very dissappointing experience overall.”

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Posted 3 months ago

MGI Golf Inc is rated 4.3 based on 1,147 reviews