MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.33

4.3 Rating 1,261 Reviews

82 %

of reviewers recommend MGI Golf Inc

4.3

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the accessory pack as it was cheaper than just buying the carry bag. The carry bag is nice and seems well built, however the wheel covers are cheap and ripped upon the first time I put them on. Also the accessory bag is more of a pouch than a bag and is of little use. I have almost 200 miles on the navigator AI and no complaints so far, it is well built and carries my bag without issue. I did however break the belt clip on the remote while clipping to my belt and was told no warranty as that is normal use. Another issue is the App as there isn’t communication between the App and the machine, I should be able to start the app and have it upload my score card data for later viewing after the round. It’s very inconvenient to have to enter data on both the app and the machine during the round.”

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Posted 1 week ago

“Unsatisfactory response”

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Posted 2 months ago

“Buggy and parts failing just on 3 years of infrequent use.”

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Posted 3 months ago

“The x1 is a great cart”

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Posted 3 months ago

“Unfortunatley the quality of MGI products is very disappointing. I've tried numerous accessories and had issues with them all. The drinks bag developed splits in the foil lining, the umbrella spring mechanism broke, the steel ring clips on the towels fell off, the retaining clip on the third wheel of my navigator AT broke and most recently the lower buggy bag strap broke. So unfortunatley I will no longer pruchase any MGI accessories unless the quality improves”

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Posted 6 months ago

“Cart works fine but I lost the controller and it cost $250 which is ridiculous. Next the clip on the controller broke from normal fatigue (cheap) and cost $16 and another $17 to ship…which is also ridiculous.”

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Posted 6 months ago

“Very hard learning curve. Videos on website are unprofessional and not always helpful. Tracking is quirky and adjustments only a little helpful.”

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Posted 7 months ago

“I am dissappointed with the quality of my Navigator buggy , i've had the axles replaced and the remote which to me had a design fault with regard to the charging lead connection to it , with small pins it was always going to fail (the new one is much better), I have friends who have had a variety of issues with their buggies.”

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Posted 7 months ago

“Very slow delivery time 12 days from Melbourne to Brisbane”

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Posted 7 months ago

“I love the cart but my original battery was lost in a flood last September. It took 10 months to get a replacement. Not very good!”

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Posted 8 months ago

“I ordered the screw to hold the score card holder. The screw sent was too long. It was the same length as umbrella holder. I contacted MGI for a response. Maybe I was sent the wrong screw. No response from MGI”

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Posted 8 months ago

“Available accessories is very limited.”

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Posted 9 months ago

“I am not impressed with their US service options. They are limited and not conveneintly located. On top of this their customer service department leaves something to be desired, as they don't always answer the phone and can take days if ever to get back to you.”

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Posted 9 months ago

“$17 for a small piece of plastic and $17 to ship it? And take over a week for delivery?”

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Posted 9 months ago

“I bought 2 replacement wheels for my Zip Navigator 2019 model, unfortunately, the wheel they sent me was defective. I have sent a video as they requested last week and have not heard from them since.”

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Posted 9 months ago

“I really like the cart. The remote control case clip snapped on me for no reason under normal use. It's made of cheap plastic and should be reinforced. MGI would not cover it under the warranty and charges you $16 for the replacement and then another $17 to ship it. How ridiculous. Way to alienate a customer!”

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Posted 10 months ago

“Shipped pretty quickly. Item was as described. Issues straight out of the gate with battery and charger. Awaiting response from MGI service team.”

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Posted 10 months ago

“The score card holder is not quite large enough to hold my club's scorecard but the phone holder is excellent. also, the instructions to attach the acessories is unclear how to install these acessories in combination with the umbrella holder.”

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Posted 11 months ago

“Your top of the line electric push cart came with zero instruction model. I thought that I might have a link on the box to take me to the manual but NO. I had to go to your website and fool around quite a bit before i found it. Wasting the time of your new client is not a good way to start.”

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Posted 11 months ago

“I talked to Michelle from your office - she walked me thru the website and told what part to order based on the model number I gave her. It was the wrong part. I had to reorder the correct part. My problem is - I had to return the part she told me to order. $43! This should have been at MGI’s cost. The U Tube video to replace the part was great!”

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Posted 1 year ago

MGI Golf Inc is rated 4.3 based on 1,261 reviews