Mihenna have a Customer Happiness Grade of C-. Customers love their customer service but are unhappy with their refunds.
“
Awesome product, great price, nicely packaged.
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- Anna Clark
“
Quick delivery, reasonable price. This is a nice quality henna. Very happy with purchase, will order again and definitely recommend!!
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- Anonymous
“
I’ve always wanted freckles since I remember. This product helped me achieve that!
Good for quality-price.
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- Joana Lopes
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Delivery was super fast. I’m not a pro but I believe the henna is good quality. The cones are easy to handle and the paste stains the way it should. Will definitely get more when I run out.
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- Milena Muntoiu
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Quick delivery, reasonable price. This is a nice quality henna. Very happy with purchase, will order again and definitely recommend!!
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- Anonymous
“
So far so good! I like the packaging itself and using the box for storage! The Henna looks 100% organic and feels that way too. Very fast delivery as well.
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- Anonymous
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I have reached out 5 times (via email, IG, Shop, and your website's chat) to find out what happened to my order from 9/2. It is now 9/20. Please refund me for my order!
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- Kathy Fritz
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I applied it twice and it didn’t take either time. Not a single freckle and I wore the henna for 3-4 hours. I wrote customer service and they responded giving me tips. I told them I’d tried it twice (even on my wrist) and requested a refund. It’s been radio silence since then.
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- Anonymous
“
Followed directions.. maybe I got a bad batch but didn’t get results. Mihenna did give me a refund without me even asking.
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- Kara Savage
“
I had an issue with an order(missing a stencil)...I wrote the company and their customer service was above excellent. Quick, easy and they fulfilled my original order immediately. Such a pleasant experience. The stencils work really well....my daughter has been testing them out before her birthday party. Mihenna is a great company with excellent products and choices. Best out there!
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- Anonymous
“
Customer service was great, very helpful! But the henna just leaves orange dots and the fade super fast.
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- Alexandra Marie Arnesen
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The kits are amazing and perfect for occasions ; however you need to stay on top of their customer service to get your free gift because it took them 4 months to send mine and it was quite inconvenient.
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- Amina Bounagui