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Mihenna Reviews

4.3 Rating 548 Reviews
C-
Happiness Grade

Mihenna have a Customer Happiness Grade of C-. Customers love their customer service but are unhappy with their refunds.

B

Price - Excellent

75.00%
Industry Average
Awesome product, great price, nicely packaged.
- Anna Clark
Quick delivery, reasonable price. This is a nice quality henna. Very happy with purchase, will order again and definitely recommend!!
- Anonymous
I’ve always wanted freckles since I remember. This product helped me achieve that! Good for quality-price.
- Joana Lopes
B-

Delivery - Fast

71.43%
Industry Average
Delivery was super fast. I’m not a pro but I believe the henna is good quality. The cones are easy to handle and the paste stains the way it should. Will definitely get more when I run out.
- Milena Muntoiu
Quick delivery, reasonable price. This is a nice quality henna. Very happy with purchase, will order again and definitely recommend!!
- Anonymous
So far so good! I like the packaging itself and using the box for storage! The Henna looks 100% organic and feels that way too. Very fast delivery as well.
- Anonymous
F

Refunds - Difficult

0.00%
Industry Average
I have reached out 5 times (via email, IG, Shop, and your website's chat) to find out what happened to my order from 9/2. It is now 9/20. Please refund me for my order!
- Kathy Fritz
I applied it twice and it didn’t take either time. Not a single freckle and I wore the henna for 3-4 hours. I wrote customer service and they responded giving me tips. I told them I’d tried it twice (even on my wrist) and requested a refund. It’s been radio silence since then.
- Anonymous
Followed directions.. maybe I got a bad batch but didn’t get results. Mihenna did give me a refund without me even asking.
- Kara Savage
81.82%
Industry Average
I had an issue with an order(missing a stencil)...I wrote the company and their customer service was above excellent. Quick, easy and they fulfilled my original order immediately. Such a pleasant experience. The stencils work really well....my daughter has been testing them out before her birthday party. Mihenna is a great company with excellent products and choices. Best out there!
- Anonymous
Customer service was great, very helpful! But the henna just leaves orange dots and the fade super fast.
- Alexandra Marie Arnesen
The kits are amazing and perfect for occasions ; however you need to stay on top of their customer service to get your free gift because it took them 4 months to send mine and it was quite inconvenient.
- Amina Bounagui