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I have reached out 5 times (via email, IG, Shop, and your website's chat) to find out what happened to my order from 9/2. It is now 9/20. Please refund me for my order!
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posted 3 months ago
- Kathy Fritz
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I applied it twice and it didn’t take either time. Not a single freckle and I wore the henna for 3-4 hours. I wrote customer service and they responded giving me tips. I told them I’d tried it twice (even on my wrist) and requested a refund. It’s been radio silence since then.
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posted 1 year ago
- Anonymous
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Followed directions.. maybe I got a bad batch but didn’t get results. Mihenna did give me a refund without me even asking.
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posted 1 year ago
- Kara Savage
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My order hasn’t even come to my apartment it said it was already delivered on the 20 th of may I’ve wrote a message to y’all and no replies back or refund I’m really disappointed
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posted 2 years ago
- Jason Stressman
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My henna arrived and had condensation in the packaging from the triple digits we have had here in California. I followed instructions but after three attempts. I just trashed it what waste of my money.😡update:there going to refund my 💰
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posted 4 years ago
- Faye Thompson
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ADDENDUM: although the product did not work for my daughter, the company provided a refund and were helpful.
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posted 4 years ago
- Heidi Commins
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Did not work. Tried multiple times. I even kept it on over night and nothing showed up. I’m tan but I’m not THAT tan. There’s no reason it shouldn’t show up. HOWEVER I was sent a 2nd cone in good faith by the company as well as a full refund. Great customer service just not a good product for medium to dark skin tones.
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posted 4 years ago
- Symphony Charles
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This did not work for me but the company was understanding in my concerns and gave me a refund for the product so I am happy to refer this to others in hopes that it works for them.
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posted 4 years ago
- Anonymous