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Miami Spas Reviews

4.9 Rating 287 Reviews
98 %
of reviewers recommend Miami Spas
4.9
Based on 287 reviews
Shipping & Delivery
Delivery Methods
Own Driver
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Email:

marketing@superiorwellness.co.uk

Location:

Broombank Park, Chesterfield,
Broombank Park, Chesterfield
Derbyshire
S41 9RT

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very poor customer service 2 weeks late then on the day of delivery 10 mins prior to delivery called to say van has broken down over 150 miles away !!! total lie was then told it would take another week for delivery,,,, i think i have dodged a bullet reading other reviews i am kind of glad the van didn't make it if it ever set out !!
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Posted 4 years ago
Hi Ben, Thank you for your review and I am very sorry to hear about your experience. Was it just this or was it as a whole? We can fully appreciate your disappointment as its such an exciting time receiving a new hot tub. But I have had full confirmation the delivery van broke down in Stockport and the team when informed time to contact you as soon as they knew. I believe the team did try to reschedule with you? and I can also confirm that there were 2 other orders after you that unfortunately have also been delayed due to the circumstances but have happily rescheduled. We have no issues refunding you just give our accounts apartment a ring on +44(0)1246 541202 . The hots tubs at the moment are very sort after and the average delivery time is now 12-14 weeks, which is actually one of if not the best in the UK. I am not sure about the other reviews mentioned but everyone is entitled there option and we take this on board and always try our best to resolve any and all issues. My understanding is you have canceled but we do hope you find the hot tub and service you are looking for and would always welcome you back at time. But again I and the team are sorry to hear you feel this way.
Posted 4 years ago
Scott & Brodie was very helpful, kind attitude, a valuable asset to your business
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Posted 4 years ago
Great service from ordering the hot tub to it being delivered. Great service from Jack and Rob very clean and tidy also very professional.
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Posted 4 years ago
Jack and Alex went above and beyond great service . They did everything i asked for and more they left everything clean and tidy explained everything about the hot tub great company . Would highly recommend.
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Posted 4 years ago
Scott and Dan we’re helpful.although I did all the heavy lifting.
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Posted 4 years ago
Fantastic service the guys went above and beyond to get the hot tub into position. Credit to Jack and Michael.
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Posted 4 years ago
Nice guys quick installations highly recommended
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Posted 4 years ago
Top blokes great service from Jack and Michael.
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Posted 4 years ago
Great service by Jack and Michael. Everything explained in full .
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Posted 4 years ago
Fantastic service by Jack and Michael. Great communication on time . Top lads .
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Posted 4 years ago
Matt and Alex were amazing. Worked very hard getting the tub perfect and set up for me. Nothing was too much for them and they worked at 110%.
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Posted 4 years ago
Prompt service and on time good workmanship by Jack and Michael, everything explained in full place left clean and tidy all rubbish removed .
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Posted 4 years ago
Very helpful and great service by Jack and Michael .
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Posted 4 years ago
Excellent, very friendly and professional service from Jack and Jamie .
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Posted 4 years ago
Brilliant service by Jack and Jamie . Explained everything in full also great communication they rang to let us know what time they was coming and arrived on time .
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Posted 4 years ago
Great service and installation today by Jack and Jamie . They explained everything that we needed to know .
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Posted 4 years ago
Perfect gentleman all the way through. Great service by Jack and Jamie . Very pleased.
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Posted 4 years ago
Excellent service today from Jack and Jamie. Very polite and knowledgeable . Great company would highly recommend.
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Posted 4 years ago
Top class service from the jack and jamie , couldn't have helped anymore than they did. Thank you
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Posted 4 years ago
Very good service very nice men.
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Posted 4 years ago
Miami Spas is rated 4.9 based on 287 reviews