Michael Kors Reviews

“ Despite organising the return themselves, MK blamed me for the loss and refused to issue a refund since they hadn’t received the item back. ”

“ I called on 12/20 asking for the status of my refund. ”

“ Ordered an item on Friday with 2 day shipping. It’s Sunday and the order hasn’t even shipped. Called in to see what they could do. All they did was refund my 2 day shipping charge. When asked to speak to a manager, there were none available. You all would save a ton of money by firing your whole customer service team and just have an AI bot run it because that’s as about as useful as they are. ”

“ 00 refund on the gift wrap. ”

“ RETURN POLCY IS HORRIBLE. Bought a purse for GF for holidays and she wanted different color. Attempted to return to local store and I was 3 days past the holiday return date of Jan 15th. Kors will not accept return, nor give any type of refund/gift card - nothing. Yes, it states return policy but I am a male who does not shop at the store. What I can tell you is I will NEVER buy anything from this company again. ”

“ 00, months ago, for 2 bags supposedly with big discount, received 1 dirty and "USED" reported it to the website where purchased, emailed them, chat (the worst service of all, chat does NOT work, spent a long time waiting for a chat, got in a chat, the woman had NO clue even how to type or care to help), emailed the corporate management office, NO one responded, NO one refund me, or cared to find out what happened, other than ignore that we pay for the products, do NOT waste your money on this name brand, as it is NOT worth your effort to try to do business with them, unfortunately they do not care about your business. ”

“ Terrible delivery service m, paid for express and it didn’t show Michale Kors customer service don’t care and just refund the shipping costs, terrible I missed the birthday I was supposed to gift this to, shambles! Still has not shown up ”

“ They would not let you return it, instead, they want me to ship it back and wait up to 30 days for a refund. ”

“ I made an order on Michael Kors.com a rose gold watch: https://www.michaelkors.global/en_UA/kaycie-pave-rose-gold-tone-watch/_/R-MK6930 I was waiting for delivery for a week and then the status changed to "delivered". But I didn't get it. Was trying to do something with that, texting via mail to the company but they were acting like they are playing for time. Thanks to paypal, they helped me to refund all the funds. ”

“ Do you don’t deserve that one star So I ordered this on the 3 so I could get it by Christmas so I called today to find out where is my package they told me oh it’s hold in transit I’ve got a claim it as last time we got to give you a refund a day before Christmas that’s a professional from big company like this ”