Michelle McDowell Designs Reviews

Name: Michelle McDowell Designs
Address: 2514 Reliance Avenue, Apex, North Carolina
Rating: 4.65

4.7 Rating 372 Reviews

91 %

of reviewers recommend Michelle McDowell Designs

4.7

Based on 372 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some designs are nice and some feel cheaply made. It is hard to know when purchasing online.”

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Posted 7 months ago

“The dresses were beautiful but they are WAY too over priced.”

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Posted 8 months ago

“I love your products but the most recent purchase was returned. It was way too big and the material was not flattering on my body at all.”

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Posted 10 months ago

“I love the style of the dress and the pattern. I have that is it not cotton. I can't image how hot this will feel when I put it on in this Texas heat. Why is it so hard to find nice clothing made of cotton? The dress is beautiful but not for the heat we have.”

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Posted 10 months ago

Hello! Thank you so much for your feedback. We're glad to hear you love the style and pattern of the dress, but we're sorry it didn't meet your expectations in terms of fabric! We understand how important it is to find suitable clothing for the Texas heat. We do our absolute best to make the material details as clear as possible in the products description as to allow our customers to know what they are receiving before they purchase an item. Your feedback is valuable to us and we will consider it when selecting fabrics for future collections. The great news is that we have a completely free exchange or return program and we want you to be 100% happy with your purchase. A customer service agent will be in touch with you within 24 hours with instructions if you would like to start a return!

Posted 10 months ago

“Hit or miss with quality. I have found some of their dresses on other websites for less money.”

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Posted 1 year ago

Hello Kimberly! Thank you for taking the time to leave a review! We are so incredibly sorry that you were not pleased with your purchase. We are constantly evaluating our products and customer feedback. The great news is that we have a completely free exchange or return program and we want you to be 100% happy with your purchase. A customer service agent will be in touch with you within 24 hours with instructions if you would like to start a return or exchange!

Posted 1 year ago

“I usually order an XXL, b/c I don’t like tight fitting clothes, but the XXL dress I order swallowed me. I would return, but XXL always fits.”

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Posted 1 year ago

Hello Karen! Your feedback to us is so welcoming, thank you for taking the time to leave a review. We are constantly evaluating our products and customer feedback. The great news is that we have a completely free exchange or return program and we want you to be 100% happy with your purchase. A customer service agent will be in touch with you within 24 hours with instructions if you would like to start a return or exchange!

Posted 1 year ago

“My friend loved her new bracelet. I bought the new cross necklace for myself and after I wore it once twice, the clasp broke off….very disappointed, since I really liked it.”

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Posted 1 year ago

Hello! Thank you for taking the time to leave a review! We are so incredibly sorry that your item was defective. We are so glad that a customer service agent was able to quickly reach out to you and send a replacement order for your Cross Necklace | Gold! If you have any other issues with future orders, please do not hesitate to reach out to us! We are here to help and want ensure the best possible shopping experience for our customers💗

Posted 1 year ago

“I love the beautiful, bright colors! But, I can usually wear an xl. With these a xxl was still too small!”

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Posted 1 year ago

Hello Rebecca! Thank you for your honest review and for taking the time to leave a review. We are constantly evaluating our products and customer feedback. We are sorry that this item did not work out! The great news is that we have a completely free exchange or return program and we want you to be 100% happy with your purchase. A customer service agent will be in touch with you within 24 hours with instructions if you would like to start a return or exchange!

Posted 1 year ago

“Your clothes are very pretty, but a little expensive. However, I watched Mrs. Clark model a top for a full sized figure. With the discount offered fro her I ordered. I don’t feel the top was truly a “full size” or curvy fit, at least not for me. There was no give in the fabric. If you are going to use a plus size model to promote your line then the clothing should be cut differently. Mrs Clark is a beautiful lady, but apparently not as plus size as me. Thank you for reaching out.”

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Posted 1 year ago

“I love your designs and styles, but there are not nearly enough photos on the website of 'real people' in the items to show how they fit different body types. I have found your sizing is so different from many other companies- ie: I always wear a size XL top since my chest is large but yet some of your size L tops are big on me. It's so hard to decide what will truly fit me. I would also love more detail in the description if it has stretch or not. I really want to buy more of your cute clothes but I will not order online anymore and I don't know of many stores that carry your line.”

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Posted 1 year ago

Hi there Thank you for sharing this feedback with us! We appreciate your love for our designs. We hear your concerns about sizing and have already made improvements in our 2024 collections by featuring a greater variety of models showcasing different shapes and sizes in our clothing. We will also be working on providing clearer details about material and stretch in our item descriptions. We want you to know we take our customer’s feedback very seriously and appreciate you taking the time to leave this honest review. Best, Michelle McDowell Customer Service

Posted 1 year ago

“I have been satisfied with the quality and the items I purchased. The shirts are different and fun. I did find that the colors online of the most recent purchase did not match the color of the shirt when received. The shirt was $60, the return was almost $13 and the restocking fee was $6. The green was more olive when I received it than it looked online. That makes me feel like I spent $20 to try on a shirt.”

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Posted 1 year ago

“One of the earrings already broke”

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Posted 1 year ago

Hi Brooke, thank you for letting us know about the damaged earring. Someone from our customer service team will reach out to you to resolve this for you!

Posted 1 year ago

“I’d love to see fewer puffy sleeves and long sleeves. More 3/4 sleeve and elbow length sleeves. Also, the shorter, cropped tops typically won’t work for those of us who are older with not-so-flat tummies.”

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Posted 2 years ago

Thanks for those suggestions, Cheryl! We will pass this along to our Design Team!!

Posted 2 years ago

Michelle McDowell Designs is rated 4.7 based on 372 reviews