MicksGarage.com Reviews

Name: MicksGarage.com
Rating: 2.79

2.8 Rating 173 Reviews

44 %

of reviewers recommend MicksGarage.com

Company Reviews

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Metrics

2.8

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MicksGarage.com 1 star review on 9th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order 15 days ago and have not yet received my item.... I sent an email 7 days ago to Micks Garage requesting information about my order and received an automated response that led nowhere ....7 days along and have tried to call and according to the automated message they are "not taking telephone calls...." so I have emailed yet again only to receive the same automated message as before. I just wish that I have never used this company - far too stressful and frustrating .... an extremely poor service that leaves me wondering”

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Posted 2 months ago

“Absolutely s*** my delivery was damaged, an expensive bike rack, 5 emails in and no reply!! How do these clowns keep going. Save yourself the headache and shop elsewhere.”

Helpful Report

Posted 6 months ago

“Customer service slow and poor. 4 months in and still not sorted out incorrectly packaged goods and still out of pocket.”

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Posted 6 months ago

“Absolute shocking Customer service. Mick's garage has gone to sh.t. Will go local and rather pay more before dealing with a bad business 👎👎👎👎👎”

Helpful Report

Posted 7 months ago

“Ordered a replacement wing mirror glass. Waited over 2 weeks, got no reply when rang and emailed. Then, 17 days after I made my order they just refunded me with no explanation. I was waiting on this mirror for my NCT. Awful service. Would not recommend”

Helpful Report

Posted 7 months ago

“No idea what happened to micksgarage.com, they used to be really good.. ordered almost 2 weeks ago and still no order. They don't answer the phones anymore and you can only contact them through email, I've emailed them 5 times over the past week looking for a refund as my order never arrived. Not 1 email has been answered. I had to go through PayPal to get my money back.. Still waiting..I have never heard back from micksgarage.com as to where my order is or if they will give me back my money. Absolutely disaster. Needless to say, I'll never order from them again !!!!!! Appalling service”

Helpful Report

Posted 8 months ago

“I live in Sydney. At the end of November last year I ordered a wing mirror backing for a Nissan Dualis, without realising that Mick's was in Ireland (I should have guessed from the name! } After several weeks I discovered my mistake and some of the bad reviews. Just after Xmas on the day that I was going to send a compliant and bad review, the part arrived.It was easy to fit and fits perfectly. An excellent result and service.”

Helpful Report

Posted 9 months ago

“Purchased car door light projectors for Volkswagen and BMW. Great product. Speedy delivery and excellent customer service. Purchased for husband, son and brother-in-law as gifts.”

Helpful Report

Posted 11 months ago

“Bought roofbars when they arrived not suitable for my car returned them immediatly at my expense they arrived in Ireland 2days later and a month later they were still at customs awaiting the charge to be paid no reply to emails or phone calls very quick to take my money but won't pay up or correspond when something is wrong so much for hassle free returns”

Helpful Report

Posted 1 year ago

“No order, no tracking, no reply from emails, how the hell is this shower still trading.”

Helpful Report

Posted 1 year ago

“Terrible customer service. Just buy locally. Don't respond to emails and no phone number. Anywhere that don't let you phone them up is a sure fore way of knowing they are cowboys. Impossible to leave a bad review on their website.”

Helpful Report

Posted 1 year ago

“Don’t waste your time and money with this company I ordered a Hogs hair brush and they sent me out a cheap looking brush that do not resemble the brush I ordered I have contacted the company by email to rectify this problem but no reply but I should have read all of the bad reviews that other customers have left i will not be buying from this company again very unprofessional”

Helpful Report

Posted 1 year ago

“Martin Dempsey Wexford Ordered parts online yesterday about 11am 24/7/23 all my parts arrived perfectly packed and correct today 25/7/23 at about 10am. Couldn't be any faster and or more efficient than that. Very impressed personally Thanks brilliant service”

Helpful Report

Posted 1 year ago

“Stay away. Awful customer service. Well its non existant. Never received any parts and have not been refunded. STAY CLEAR”

Helpful Report

Posted 1 year ago

“Ordered €300 worth of parts off them needed ASAP, payed for express delivery (2 days) 7 days in now been emailing the last 3 days no response and the money taken from my account, taken it to the CCPC at this stage, avoid them onless you want you’re money taken and no response from them”

Helpful Report

Posted 1 year ago

“If I could give 0 stars I would. Don't waste your time or money with this website! Ordered a part which was advertised as new. When it arrived it was clearly reconditioned. The part was faulty. I sent a simple requesting a refund over 3 weeks ago. I am still back and forth with them by email trying to do a simple return! Customer service advisors are very unpleasant and unhelpful. I bought a working and brand new part elsewhere for half the cost. Adding to this experience I just got an email from them saying the 30 day returns window is up. I begin this returns process almost a month ago.”

Helpful Report

Posted 1 year ago

“Useless. Goods never arrived. Told me I had been refunded. I haven't been. Now won't respond to my emails. Absolutely useless. Don't use them”

Helpful Report

Posted 1 year ago

“bought a set of winbreaks for my 2020 fiat panda Trusardy,ordered On a Friday & were deliverd on the following Wednesday ,fitted them within 10 mins, no problems they are a good fit so v/satisfied with my purchase but sad to here of the problems other people have had ,as for me excelent service”

Helpful Report

Posted 2 years ago

“Wouldn't even give it one star- horrendous service, roof bar screw snapped in car roof (still there are no way to remove) returned item and now not replying to any communication or refunding money as agreed, kids holiday had to be cancelled”

Helpful Report

Posted 2 years ago

“One window deflector had defects from the moulding process ,sent many emails with photos ,and apart from and automated email and one contact about more photos I have heard nothing ,I wont buy from them again”

Helpful Report

Posted 2 years ago

MicksGarage.com is rated 2.8 based on 173 reviews