“I made an error in my chair order and Mark Givens w3as so helpful and polite and immediately ordered the correct one- so I bought two! Thank you, Mark!”
“Customer service uses live humans instead of AI.
My many questions were able to be accurately answered in real time instead of pushing buttons on my phone.”
“Taylor Spivey,Was such a great help ! I had a lot of questions about the 2 different low profile bases. We measured talked about the options and made a decision based on my needs. Her follow up has been great !”
“I recently made a purchase for 4 Avant shampoo systems and 11 chairs. I mistakenly order two different colors. Brandon was quick to revise my error and answered further questions. He was very helpful. Thank you so much, Brandon. I'll be sure that my future purchases are with Minerva Beauty! Best, Rae Talbot Salon.”
“Im the owner of Lavish Cuts Barershop Alisa was great and im looking forward to placing future orders with her. Thanks for the great customer service.”
“Marie & Brandon with the sales team have been a please to work with. My first order just came in and everything looks great. I needed to purchase a large quantity of good from Minerva and for some reason the purchase would not go through. Thanks to Brandon's experience he knew after asking a few key questions that I needed to increase my new bank accounts spending limit and we were back on track. As for Marie she already knew we wanted to get the products in as soon as possible, but we were waiting on one item to come in before shipping out. Marie worked it out so that one item we had been waiting for would be moved to our second shipment and the items that were ready shipped out the next day. I have nothing but the kindest regards for the Minerva sales team. Thank you so much!”
“I had a wonderful experience working with Angie Cope with Minerva, Terry Sheffield with Amerifund, and Andrew Reed with Amerifund.
All of them are very knowledgeable in their fields. They all offered me great customer service and worked really well together to get me the salon products I was interested in and the funding to support that. It was an easy process! Thank you”
“Rachael answered all my questions about salon furniture. She went above and beyond helping me choose exactly what I wanted and needed for my salon! I couldn’t be happier with my experience at Minerva Beauty!”
“I have been dealing with Marie & Steven. They went above & beyond for me to get my equipment asap. It was a pleasure & I am grateful they made what could have been disastrous, easy breezy!!! Thank you”
“I have friends that shopped with this company thats why I did business with them the sales person was Maria she was so nice to talk to and very helpful I haven’t received my products but I’m sure I’ll be happy”
“I was doing a revamp of my salon and i was nervous ordering. Marie Sceviour was so helpful during my process. i changed my mind on a few things and she was so patient. When all of my salon chairs, fatigue mats, and dryer chair arrived i was so ecstatic with the quality of the furniture. The fatigue mats are the best investment ever.. so comfortable. great customer service.. Thank you so much”
“Emily McCarty is Fantastic to deal with. Her customer relations are spot on and I would highly recommend this company and they are a pleasure to deal with. The products are also fantastic so far.”
“The customer service of Arienna Moncrief was fantastic. She worked with me to find a solution to a problem with the production of one of their discontinued products. If you need to remedy an issue with Minerva, speak to Arienna.”
“Great company and great customer service! Arieanna and Christine were excellent to interact with and answered all my questions and got back to me promptly!”
“Just talked with Alisa Brady fantastic customer service you went above and beyond my expectations I've been a Salon owner for 47 years and was treated with such caring and respect will do business with you exclusively thanks for making my day so enjoyable”
“I've always found what I'm looking for at Minerva. Wide range of fabrics available. They are competitively priced and always arrive in perfect condition in good time. Would highly recommend.”