“I called Jason with a query about the puppet I ordered, He was really helpful and understood exactly what I was after. I will definitely be shopping here again!”
“MiniZoo is FAB! Fast service, great people to deal with! The definitive place to go if you are building a miniature Prehistoric Park collection at home!”
“This time [rating] not so good.
You have constrained buyer [me] from changing orders once placed - but then you change my order [item n/a] and offer credit rather than refund.
Hardly customer focussed.
No follow-up needed - I tell because you asked.”
Hi Geoff,
We're sorry that you weren't so pleased with your recent order. An email was sent at the time explaining the situation (and we apologised sincerely for being unable to supply the REBOR model that was on clearance). The refund for being unable to supply this item has now been processed. Please feel free to contact us at any time if you are dissatisfied during the ordering process.
We hope you're happy with the items you've received nonetheless.
“Good prices on high quality Schleich animals, birds and dinosaurs. Items posted promptly and arrived safely to South Australia. Happy to support a small family business.”
“Order was shipped quickly and received in good condition! Thank you very much for your great service. I can't review the products bought at this time because they were purchased for Christmas presents and remain unopened! But all look great!”
“You have renewed my faith in purchasing online, beautiful puppets that my grandchildren will love and I will be proud to give. They arrived within days. Great job.
Thank you very much, I have been raving about Mini Zoo.
Jan Hall”
“Hi there,
I was so happy with my purchase of Brave Knights for our Grandson that I have purchased more.
Great product and certainly as described. Terrific service and prompt delivery.
Thanks”
“Thank you so much MiniZoo. We couldn't believe how quickly the parcel arrived after we placed an order. My 7 year old grandson gets so excited when he knows the dinosaurs are coming. Mum and grandma were not allowed to touch the box nor unwrap the dinosaurs, he did them one by one, all 24 of them. Took a while but it was actually fun just to watch him. I've learnt my lesson in the past so I intend to ONLY order with MiniZoo.”
“I ordered MiniZoo animals figurines to support language and literacy work that I do in my role as a speech pathologist. The MiniZoo resources are affordable, have a great range of Australian animals and arrived promptly by post which was impressive given the COVID context. I can highly recommend the MiniZoo resources to anyone working with children. Kids love them! Many thanks to the team at MiniZoo.”
“We absolutely love Mini Zoo! They are a wonderfully run Australian small business and have a very impressive selection of figurines at low prices. We have placed a few large orders and use the wishlist to keep track of what we want next.”
