“I purchased a set of fjord horses (my favourite breed) from Mini Zoo. I had no issues navigating the site, all the way through to purchasing. They were packaged well and arrived fairly quickly. The only thing is that my fjord mare has a couple of marks but that isn't the fault of the seller. I will definitely be purchasing from them again.”
“Unfortunately, the couriers never seem to read the instruction Please Leave at Door.
They then send it to a far away post office. Items great, delivery poor.”
Hi David,
We're sorry to hear that you received a poor delivery service from Australia Post. Your instructions were included on the package as requested. Glad you're happy with your items :)
Hi Brad,
Apologies there have been some delays with Australia Post due to the Covid lockdowns across NSW and VIC. The parcel left our warehouse 13 days ago. We have tracked it and it has been scanned in a Melbourne facility this morning. We expect you should receive it very soon. Thank you for shopping with MiniZoo :)
“Bought 5 toobs to extend playing. Three of them were knights and dragons. My grandkids were given castle blocks previously. These knights and dragons will increase their open ended play. The fish toobs will also continue open ended play in the bath. These fish are from the very bottom of the sea.”
“Excellent product, excellent service. I needed my lion puppet by a certain date and it arrived on time and was an awesome hit with my online students.”
“I love how fast the delivery is and how well the goodies are packed.What I would love to see is a free animal when you buy a certain amount. I have bought lots and lots of animals.”
“Jason’s customer service was brilliant. I have ordered from Mini Zoo numerous times now and have never had an issue. Their customer care, products and delivery times have always been fantastic!”
“Thank you for your prompt responses to enquiries. The products and services you offered are excellent I could not have asked for more during lockdown. Good luck with your family business and keep up with the good work you’ve done. Take care and stay safe.
Warmest regards”
“Minizoo is one of the only Australian distributors of Creative beasts studio figures and their service was excellent. Site navigation was easy. Communication was immediate and my purchase shoes up within days.
Very happy with Minizoo 5 stars from me.”
