Prize Plums Reviews

Name: Prize Plums
Address: Head Office, 5 Church Road South (NOT RETURNS ADDRESS), Liverpool
Rating: 4.51

4.5 Rating 389 Reviews

87 %

of reviewers recommend Prize Plums

4.5

Based on 389 reviews

Shipping & Delivery
Accurate And Undamaged Orders	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Communication Channels	Telephone, Email

Visit Website

Phone:

01244 735 725

Email:

support@prizeplums.co.uk

Location:

Head Office, 5 Church Road South (NOT RETURNS ADDRESS)
Liverpool
L25 7RJ

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Prize Plums 1 star review on 1st July 2021

Anonymous

Prize Plums 1 star review on 17th April 2021

Prize Plums 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All ready for Portugal, is Portugal ready for me ???, Great job guys”

Prize Plums 5 star review on 5th May 2019

Helpful Report

Posted 5 years ago

Hi, many thanks for your review, we wish you a happy holiday, many thanks for your continued custom, we will send you a discount code via email shortly , best regards, Minty Melons team

Posted 5 years ago

“Beautiful prints! Very well packed and delivered quickly. Thanks for the beautiful gift as well. Highly recommend! (Just prints on canvas supplied, frames were my own)”

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Posted 5 years ago

Good Morning Mrs Ahmed, many thanks for your review and for your custom, we will send you a discount code via email shortly , best regards, Christopher

Posted 5 years ago

“Needed a good set for my new job and these babies did not disappoint, delivery time was 10 days so not the fastest, thanks Minty :)”

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Posted 5 years ago

Hi Iram, thank you for the positive review, the delivery time was due to these items coming from the manufacturer in Japan but we are very that you like them, we will send you a discount code via email shortly , best regards, Minty Melons team

Posted 5 years ago

“My third purchase from Minty Melons so i thought i would leave a review, my first order had an issue which was corrected instantly, the customer service was above and beyond, my second 2 purchases were without fault, it's nice to see a family business, delivery is a little slow but worth the wait, i would give 4 and a half stars but i edged on to 5 , thank you to Michael in customer support as he was very helpful. you will see me again, thank you very much.”

Prize Plums 5 star review on 30th April 2019

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Posted 5 years ago

“Very cute wedding gift, quite heavy, happy enough , thank you”

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Posted 5 years ago

“I ordered a t shirt that took 2 weeks to arrive, i ordered these trainers and the arrived the next day, yes i am rockin the melons :)”

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Posted 5 years ago

“I can’t stop ordering from them everything value for money and a big thank you, keep up the good work”

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Posted 5 years ago

“These will look great when framed, arrived next day, can't grumble :)”

Prize Plums 5 star review on 18th April 2019

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Posted 5 years ago

“Beware this is a slow service. Item was ordered 8 days ago and I have still not been sent a dispatch email. Spoke to Sam, who advises me it may be another week before it is dispatched and then I should allow 12 days for shipping. Apprently the order may be effected by Easter (still 3 days away). As long as you are not in a hurry this may still be a company for you.”

Helpful Report

Posted 5 years ago

Hi Georgina, your item was dispatched on the 10th, we apologise for the call representative not being able to give you the correct information, we have processed a full refund and you can keep your items when they arrive, if we can do anything else to help please let us know, best regards, Michael

Posted 5 years ago

“Picked up some nice ladies clothing items, the goods were as described when they arrived and were excellent value from Minty Melons. Just take care with sizes as everything comes in from abroad.”

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Posted 5 years ago

“Purchased a camera wrist strap from Minty Melons a decent quality item as it turned out for 'not too much money'. Delivery was OK...A great site with a massive range of stuff....Got to try Kinky Kiwi next?”

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Posted 5 years ago

“Tried this company for the first time, great range of products and excellent customer support from Minty Melons. Delivery wasn't the quickest but every thing arrived in good order. Great prices and quality items.”

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Posted 5 years ago

“It’s been 4 weeks and I have still not received my phone case order. Very bad company service every time I email theme about my product I get no response just waiting till my order comes and I willl never ever order anything from here Minty melons responded back and they are giving us a refund and the product free of charge and giving us the product service is good as they respond back”

Helpful Report

Posted 5 years ago

Hi, we have tried calling twice to no avail, customer service is our number one priority, your waiting time is unacceptable, we have tracked your parcel and it will be with you in a few days, in the meantime because you have had a much longer than normal wait we have processed a FULL REFUND back to your original form of payment also when the items arrive you can keep them FREE of charge, we hope we have rectified your query, if we can help any further please 0800 368 7770 Monday to Friday, best regards, Ahmad

Posted 5 years ago

“All i need now is the Snow White ringtone, Thanks Minty, very nice :)”

Prize Plums 5 star review on 4th April 2019

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Posted 5 years ago

“Waited a while for the light and wifi bulbs but well worth it , WOO HOO , boys and toys :), this is the second time i have used Minty Melons, first time for a painting which arrived next day but this baby took nearly 3 weeks, still happy, thankyou”

Prize Plums 5 star review on 3rd April 2019

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Posted 5 years ago

Hi Phil, thank you for your glowing review ,glad you like it, your photo's are making me want one lol, best wishes, Sophie

Posted 5 years ago

“This is the fourth time I am contacting them with no response. I just want a refund as my item never arrived. Bad setup, bad customer service, clearly no CRM system. Why is everything from China? Dropshipping isn't a sustainable model guys...”

Helpful Report

Posted 5 years ago

Hi Emma, we apologise for not replying to your email sooner, this is due to a technical hitch on our side which has now been resolved, it seems your item was lost in transit, we have processed a full refund and also ordered your item again free of charge, if there is anything else we can help you with please do not hesitate to use the "Contact Centre" link on the top left of the homepage, best wishes, Sophie

Posted 5 years ago

“Still waiting for a refund! Were helpful to start and said I could return an kindle cover, but been waiting ages for the refund. Tried emailing but reply said I had to direct elsewhere, but it’s not clear where! Has now been resolved quickly since raising on here, so happy now as refund is on its way.”

Helpful Report

Posted 5 years ago

Hi Clare, we have a New email system so the email address that you emailed is not now in operation, you should have received an auto reply with links to our contact centre, we also have links to the contact centre on the top and bottom of our website pages, we have processed a full refund back to your original form of payment, best regards, Michael

Posted 5 years ago

“Today is 42 days that I ordered my phone case and still I don't see when and if it will arrive. I wonder why this company doesn't make clear how long it will take in average to receive an item before the item is actually ordered. UPDATE 25/03/2019 My purchase has been refunded and it has been stated the item has been sent again, up to here is very good, the only missing part is that they should be more proactively working on the delivery speed.”

Helpful Report

Posted 5 years ago

Hi Giuseppe, Your Order Looks To Be Lost In Transit as 42 days is of course not the Normal delivery time , We Have Processed A Full Refund Back To Your Paypal Account , And Your Order Will Be Placed Again Free Of Charge, We Apologise on behalf of the logistics company For Any Inconvenience Caused, Best Regards, Nataliya

Posted 5 years ago

“Although the parcel took 22 days to arrive, I cannot fault this company. Immediate reply upon chasing and very helpful. I was even told a refund would be given and to keep the item when it arrived. The item I ordered was also very good quality. Excellent customer service and good quality item. Worth the wait.”

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Posted 5 years ago

“Can’t comment on item yet as have not received it. Something to bear in mind when ordering from this website is items are sent from other countries so take time to arrive. However after contacting them they replied quickly and resolved my issue so am happy with the service I received. I would order from them again but in plenty of time.”

Helpful Report

Posted 5 years ago

Prize Plums is rated 4.5 based on 389 reviews