Name: Prize Plums
Address: Head Office, 5 Church Road South (NOT RETURNS ADDRESS), Liverpool
Rating: 4.51

“we ordered over a week ago and it was despatched over a week ago and it still isn’t here but then after the amazing service they are going to give us the product for free to apologise”

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Posted 5 years ago

Hi, many thanks for your positive review, we are always happy to help, customer satisfaction is our number one priority, we will always fix any issue without hesitation, best regards, Harris

Posted 5 years ago

“Finally i can get my speakers on the wall, many thanks guys”

Prize Plums 5 star review on 15th September 2019

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Posted 5 years ago

“Just the job, well packaged, arrived in reasonable time, i recommend”

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Posted 5 years ago

“All Good, i will use again”

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Posted 5 years ago

“I never write reviews, but i found customer the customer service exceptional, my first 2 purchases went without a glitch but on the third purchase i was sent the wrong colour (Still nice), i called the number on the top of the web page, this is when i found out about the customer service, i explained what had happened to Mike, i was refunded in full instantly, the correct colour was re-ordered and dispatched the next day, i was also told could keep both items free of charge for my inconvenience, so the customer service is 10/10”

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Posted 5 years ago

“As described, good value, i recommend”

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Posted 5 years ago

“Just what I was after, thanks Minty Melons :)”

Prize Plums 5 star review on 3rd September 2019

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Posted 5 years ago

“Tried to purchase an item (pair of bamboo sunglasses) online. As I submitted my order, the site said that the transaction was not processed (did not receive an order number) however, my PayPal was charged for the full amount. Have sent them two emails since, tried to call them today (Seller contact info on PayPal is incorrect, phone number given on PayPal is not in service so used the number given on their website) but was just met with an automated response and no one replied. Update: I have received my refund and they have updated their number on PayPal so I have changed my rating to 2 stars. I used Minty Melons for the first time on Monday. As a first-time buyer, I was met with an unresponsive website which would not let me login to check if my order was placed or not, dated contact information on PayPal which was not valid anymore, no answer from their customer service number when I did try to call them and money was taken from my PayPal. It was not a serious issue when the order did not go through but, the number of red flags raised thereafter made it truly alarming. I was only notified that the issue was resolved after I got an email asking me to change/ delete my review. No apology was issued; no "sorry for the inconvenience/ distress", all I was asked to do was to delete my review and they would send me the glasses for free. PayPal was also blamed as a "PayPal integration issue" led to a "failed transaction". (Don't see how as the transaction was completed on PayPal's end and I was refunded the exact amount) I have since received 4 emails all asking me to change/ delete my review. I do not like to write negative reviews, this is probably the first time that I am doing so and this could have all been easily avoided. Well, I have updated my review so please stop emailing me/ calling me from unknown numbers else I'll revert my review to a 1*.”

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Posted 5 years ago

Hi Pratoy, after checking your transaction it shows us that the transaction "Failed", therefore this is a PayPal integration issue, your review about us being at fault is a little unfair, this review maybe should be left for PayPal and not mintymelons.co.uk, your payment has been refunded, , we will contact you shortly by phone, best regards, Michael

Posted 5 years ago

Hi Pratoy, this was a PayPal glitch, as soon as you alerted us we refunded your payment instantly, our phone numbers are on the top of our homepage in bold along with our opening hours, we apologise on behalf of PayPal for the glitch, yes we did ask you if you could revise your review as we know that we are not at fault and as your item was of a low value we offered you the item free to pay for your valuable time on revising your review, if there is anything else we can do to help please do not hesitate to contact us on 01244 735 725 between 9am -4pm Monday to Friday or email: customersupport@mintymelons.co.uk and ask for Michael, best regards, Michael

Posted 5 years ago

“Fairly fast service andproduct as described”

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Posted 5 years ago

Hi Jonathon, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, again many thanks, best regards, Nancy :)

Posted 5 years ago

“bought a 50W LED floodlight outdoor, works well, satisfieed with my purchase, cheers :)”

Prize Plums 5 star review on 21st August 2019

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, again many thanks, best regards, Ella

Posted 5 years ago

“Love my new Ariana hoodie, thanks Minteee :)”

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, again many thanks, best regards, Ella

Posted 5 years ago

“I have been looking at their hats and have to say they sell top quality hats for a good price. Will be looking to make another purchase soon”

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, again many thanks, best regards, Sophie :)

Posted 5 years ago

“i have never seen such a range of nail gels so cheap, well cuffed to find my new supplier”

Prize Plums 5 star review on 18th August 2019

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, many thanks for your custom, best regards, Sophie :)

Posted 5 years ago

“£2.94 well spent, i will be back”

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, many thanks for your custom, best regards, Sophie :)

Posted 5 years ago

“Epic case, love it, could not find it anywhere else”

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, many thanks for your custom, best regards, Sophie :)

Posted 5 years ago

“A cheery little fellow, my granddaughter loved it, happy with service”

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Posted 5 years ago

Hi Mark, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, many thanks for your custom, best regards, Charlotte :) Minty Melons

Posted 5 years ago

“It's bigger than i thought , love it , i recommend”

Prize Plums 5 star review on 16th August 2019

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Posted 5 years ago

“Easy ordering process. Just couple issues with order after it was placed but customer service got in touch promptly and resolved it all as expected. All in all good experience. Thanks.”

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Posted 5 years ago

“I will certainly get noticed in these, bigger than i expected but all good :) x”

Prize Plums 5 star review on 15th August 2019

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, many thanks for your custom, best regards, Charlotte :)

Posted 5 years ago

“Great TLM foundation, i was shocked at how good it was, brill coverage and long lasting, Goodbye Estee Lauder, Hello TLM x”

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Posted 5 years ago

Hi, many thanks for your 5 star review, as a small gesture for your positive review we have sent you a 20% off your next purchase discount code to your email address, many thanks for your custom, best regards, Charlotte :)

Posted 5 years ago

Shipping & Delivery
Accurate And Undamaged Orders	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Communication Channels	Telephone, Email

Prize Plums Reviews