“I never received the order.
It is returned back to the sender.
I had wrote to the customer service and I am still waiting for response for refund.
No response heard yet.
No customer care number available to be contacted by phone.”
“Fantastic service, fast delivery & very pleased with the evening shoes. Bought for my daughters prom. Good quality & as described/pictured, my daughter loves the box & how each shoe is in its own bag inside. We will definitely buy from you again. Thank you very much.”
“Very satisfied, got these babies at a great price and they were extremely comfortable the last at the Stratford store was also so helpful and had great customer service would purchase from here again!”
“When a asked for this shoes, one of Staff female said we donāt have a size 7. So in fact she was wrong. After I did insist, and polite asked her to check it in site. Yes she found. Thanks kind Regards”
Hello Annemarie,
We really appreciate your feedback.
I can see in the system that your order has been despatched on time however it's been held a bit long by the customs office in Ireland.
I'm very sorry for the inconvenience, but we have no control over that part of your order's journey.
We will pass this information to our courier and investigate further what could be the reason for that long hold.
Regards,
Michal
Miss Diva Team
