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Missfiga Reviews

2.4 Rating 234 Reviews
36 %
of reviewers recommend Missfiga
2.4
Based on 234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
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Missfiga 1 star review on 5th July 2022
Barbara Mitchell
Missfiga 1 star review on 5th July 2022
Barbara Mitchell
Missfiga 1 star review on 5th July 2022
Barbara Mitchell
Missfiga 1 star review on 5th July 2022
Barbara Mitchell
Missfiga 1 star review on 12th May 2022
Grace
Missfiga 1 star review on 12th May 2022
Grace
Missfiga 1 star review on 12th May 2022
Grace
6
Anonymous
Anonymous  // 01/01/2019
I enjoyed shopped here with my most recent purchase a couple days ago. I received the item yesterday. Lovely dress which was a nice fit. All around good quality and would order again.
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Posted 2 years ago
Love this store. All the clothes i’ve ordered this far have been great from here. Simply stunning with fast shipping
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Posted 2 years ago
I love Missfiga❤️ The clothes they make are of very high quality and it’s one of my favourite places to shop. Great Dresses & Jumpsuits. And shipping is always on point.
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Posted 2 years ago
If I could give this company zero stars I would !!!!!! Still not had my refund after 5 weeks message them and get the same response they want your tracking details then what you have sent back then you don’t hear anything. Amazing how they don’t have a phone line either. Honestly don’t buy from this company they owe me £70 absolutely disgusting !
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Posted 2 years ago
AVOID, AVOID, AVOID! THIS COMPANY IS A BUNCH OF LYING CROOKS Ordered three dresses (at a cost of over £70), however only two were sent. I emailed them in great detail (as no customer services telephone number) to advise of missing item, however took nearly a week to respond. When "Michelle" replied it was as if as though she hadn't read my email as she was asking what dress was missing! Three weeks later I'm still waiting for a response to my second email (which I have resent 4 times). I have contacted them via Facebook and Twitter but my requests for them to get in contact have been ignored. Utter joke of a company. I will never buy from this shoddy company again. Will be reporting company to Trading Standards
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Posted 2 years ago
Amazing service Amazing service, I ordered a few items which arrived with me next day ⭐️ Clothes were just like the photos and beautiful on. One of my favourite sites
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Posted 2 years ago
You will never get money back via refund. Avoid avoid avoid. Complete scammers. Also dress quantity is horrendous.
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Posted 2 years ago
They have had my return since 1st April and still haven’t refunded me. They have asked me for tracking information which I sent them and then when I’ve chased for my refund the only response is to ask the exact same question again. I will be reporting them to PayPal. Avoid this company!!
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Posted 2 years ago
My items were returned and signed for by Missfiga on 18th March. Have sent around 10 emails and still no refund. They keep asking for order number and what items were returned. I have already sent this and photos. I would never order from them again. They are a disgrace to the consumer.
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Posted 2 years ago
I will never order from this company again. I'm still waiting for a refund since January. I've sent proof or return etc twice and they email back saying my return has been processed. The same standard message that everyone else has posted on here. Avoid this company totally. They should be closed down..
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Posted 2 years ago
Do not use this company! Returned items weeks ago and still waiting on my refund.
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Posted 2 years ago
Came quicker than I had paid for but and the item was great quality. Haven’t tried it on yet but the colour and print is true to the image kine. Thank you 😊
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Posted 2 years ago
Had never used Missfiga before placing an order last week. The delivery was super fast and easy with seriously good quality. Really happy with my order. Definitely recommended 🤩
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Posted 2 years ago
Disgusting company, lied saying they hadn’t received my parcel with over £120 worth of goods, when I proved that they had they said they would send my refund within 5-10 working days, 2 weeks have passed and still no refund and they are blanking my emails! I sent the items back in February disgusting company! Just ripping people off!
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Posted 2 years ago
No refund even after sending proof of purchase!! Disgusting
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Posted 2 years ago
Wish id read the reviews also never received a refund wont bother again
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Posted 2 years ago
Awful company. Tell so many lies can't get my refund said it had been processed on the 8th of March bit now they are saying they don't recognise my order number or postcode . No number to phone !!
Missfiga 1 star review on 25th March 2022
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Posted 2 years ago
After seeing an Missfiga advertisement, I was interested in purchasing some items. I ordered 4 items all of which were delivered promptly. 3 fit perfectly, quality and fitting were amazing. The 1 item I returned was dealt with quickly and I can’t wait to wear these items out. Another highlight was that I could pay with Clearpay & Klarna which was super safe and easy. Absolutely would purchase again. Great value for money.
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Posted 2 years ago
Nightmare for returns! Had to pay to return my items but now saying never received package! I'm over £100 out of pocket!
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Posted 2 years ago
First time ordering from Missfiga and was stunned by the gorgeous dresses. Fits perfectly and looks great on. Thanks a million and would recommend 👏👏
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Posted 2 years ago
Missfiga is rated 2.4 based on 234 reviews