Missfiga Reviews

Name: Missfiga
Rating: 2.44

2.4 Rating 234 Reviews

36 %

of reviewers recommend Missfiga

Company Reviews

Questions

Metrics

2.4

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Missfiga made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Barbara Mitchell

Grace

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a jacket at the beginning of June but I didn't like it so sent it back.waited weeks for a refund as checked the tracking and the item had arrived for return 2 days after I posted it. I emailed them and sent my proof of return and they said they had put it through but coukd take 14 days that was at the beg3of July... It's now the beginning of August and still no refund!!! Emails were getting replied to at the beginning but they are getting ignored. Never again will I buy from this company. Shocking customer service and tbh the clothes look nothing like they do in the pictures. AVOID!!”

Helpful Report

Posted 3 years ago

“Delightful purchases, and true to size”

Helpful Report

Posted 3 years ago

“Very easy to order and quick delivery”

Helpful Report

Posted 3 years ago

“No item has arrived. No response to emails. Pathetic company”

Helpful Report

Posted 3 years ago

“Nice styles, great delivery & easy return. I got 4 dresses to try and the order arrived next day on a standard service.”

Helpful Report

Posted 3 years ago

“I ordered a dress about 3 weeks ago, had an email after 2 days of ordering saying dispatched however nothing has arrived and no reply to emails”

Helpful Report

Posted 3 years ago

“I used to love Missfiga! The clothes were fab but then i gained weight during lockdown. I started to be in between dress sizes so i ordered different sizes. Heres where the problems began, i had to chase up numerous times for refunds. I got them in the end but i lost faith in them so will no longer order. Disappointing really as i liked the clothes but it was costly sending them back which is not ideal when struggling with weight changes.”

Helpful Report

Posted 3 years ago

“Wish I had read all these comments before ordering. I ordered a dress on next day delivery and a week later I have received nothing. They are not replying to my emails or messages. Don't waste yout time or money ordering from these jokers. I am now going to trading standards and contacting my bank.”

Helpful Report

Posted 3 years ago

“Placed an order for next day delivery. That evening I got an email to say my parcel had been dispatched. Next day no further email/text when updates on the package so I contacted the company to confirm that’s delivery was still taking place. I was then told ‘sorry the item is out of stock and they will process a refund’! How can they send me a dispatch email when the item was out of stock and only told me when I contacted them! Awful company would never buy from them again!! Let’s just hope they refund me now otherwise I will be contacting the CEO!”

Helpful Report

Posted 3 years ago

“I have ordered jumpsuit and still have notr received, make me so angry that the no reply on my email, and nobody can't stop this company from stilling pp money be aware”

Helpful Report

Posted 3 years ago

“I ordered and paid for next day delivery and they said my item is out of stock after a week,they said i will be refund but they didnt.Never again i will.order from them .That's a shame for them”

Helpful Report

Posted 3 years ago

“Amazing customer service and quick order delivery process”

Helpful Report

Posted 3 years ago

“They are liars. I ordered with them in December, returned the goods in January and was eventually promised a refund in March after emailing them multiple times. I haven't received anything and they are now ignoring my emails again. They got my original review taken down. Disgusted with the service from Missfiga - you are now stealing from people.”

Helpful Report

Posted 3 years ago

“Ordered a dress about two months ago, nothing came to me. They are fraud and should be reported, they are scamming customers.”

Helpful Report

Posted 3 years ago

“Don't buy from this company. You won't receive your refund if you return your item. I've emailed three times now asking where my refund is no response.”

Helpful Report

Posted 3 years ago

“I placed an order nearly 2 months ago and never received my order. It's my first time to order from you and I will NEVER order again. I am now out of pocket. Shocking company! NO DEBERIA NI TENER UNA ESTRELLA ES UNA COMPAÑIA FRAUDULENTA, AUN NO ME HAN HECHO EL REEMBOLSO DESPUES DE 2 MESES , SIGO ESPERANDO MI DINERO ,NO COMPREN”

Helpful Report

Posted 3 years ago

“Hello, it's a month and they don't give me my money back”

Helpful Report

Posted 3 years ago

“Awful company no customer services. Sent me the wrong item then took weeks to send me a return label. I sent item back in 48hr tracked delivery. 2 date 2 weeks after returning and no refund! If you want to lose money then order from here!”

Helpful Report

Posted 3 years ago

“It is not a correct company, I bought my products on December 6 and they did not send me anything, and I ask for my money back and they do not do it either, it is a company that steals its customers do not buy”

Helpful Report

Posted 3 years ago

“Receive my order - pair of boots that were completely different to what I ordered. I got one email return saying they would resend the correct and for me to return the item FOC and have not heard anything from them again! Hermes have tried to deliver the returned goods and it’s stating no-one there to accept delivery 😳 how can that be! I feel this is a scam company and would not recommend using them at all.”

Helpful Report

Posted 3 years ago

Missfiga is rated 2.4 based on 234 reviews