Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

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Metrics

2.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Tan Oversized Joggers in size 4. It doesn’t look anything like in the pictures. I’ve never bought something from the site until now and all I have to say is WOW. The quality of the product is TERRIBLE, the material is SEE THROUGH PLUS it took FOREVER to arrive and for what? I threw the product in the trash right away. Don’t buy anything from them.”

Missguided 1 star review on 17th July 2020

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Posted 4 years ago

“Lauren W was very helpful on chat to help me with my query .”

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Posted 4 years ago

“Lauren W helped me find my package that was sent back by Hermes and was able to send to send me it back out the next day. Great communication and life saver. Thank you”

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Posted 4 years ago

“Lauren was very helpful in the chat service. Was quick to sort out the issue.”

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Posted 4 years ago

“Lauren was very helpful, sorted out the refund very quickly.”

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Posted 4 years ago

“Yasmin was very helpful and able to sort my query within a few minutes.”

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Posted 4 years ago

“I spoke to Lauren today who was really helpful and had the problem regarding my return sorted within minutes. Fab service and would recommend”

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Posted 4 years ago

“Yasmin has resolved my issue with the return so quickly. 5 stars service. thank you!”

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Posted 4 years ago

“I had a problem with my parcell then I contacted missguided life chat and lovely lady Yasmin help me out with my quiery.would like to thank Yasmin personally for takin time to resolve the problem, which left me satisfied. Thanks”

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Posted 4 years ago

“Yasmeen was great help to me today and sorted everything out for me thanks again”

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Posted 4 years ago

“Autumn was very quick and helpful in assisting with my query”

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Posted 4 years ago

“I’m always skeptical of trying new online boutiques. I’ve ordered from missguidedus since 2018 and I always received my items on time and my returns were always processed pretty quickly compared to some larger department stores. Love them, they’re reliable. As far as clothes, it’s always hit or miss with any online store but most of their stuff is cute. I’m leaving a review so other skeptical shoppers like myself give this one the go ahead. I took a chance and love them. A staple of my online boutiques.”

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Posted 4 years ago

“Spoken with Autumn on live chat regarding my return and she was very helpful and quick to resolve my problem. Thank you very much”

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Posted 4 years ago

“My parcel got lost by the courier but when i raised this with Autumn on live chat and had this resolved in a matter of minutes.”

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Posted 4 years ago

“I was incorrectly refunded but this was resolved by Sam on the online chat facility very swiftly”

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Posted 4 years ago

“Yasmin was very helpful getting me a replacement sent out to me very quickly Thank you!”

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Posted 4 years ago

“I spoke with Yasmin and she handled my query very quickly and got it sorted so well”

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Posted 4 years ago

“I didn’t get my refund and yasmin was quick to sort it out and get my refund! Great and fast service”

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Posted 4 years ago

“Sam was incredibly quick and helpful!”

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Posted 4 years ago

“I ordered a dress for it to arrive with a ripped hole in. Ordered the same dress again (because I really liked it) but that arrived with two rips! Nightmare. Returned both items in the same package but only got the refund for one. Luckily spoke to Yasmin today on the chat function and she refunded me within minutes and I didn't even have to explain! Not the best experience but Yasmin turned it around.”

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Posted 4 years ago

Missguided is rated 2.7 based on 1,069 reviews