Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

Company Reviews

Questions

Metrics

2.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam arranged my exchange for the following day”

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Posted 4 years ago

“Yasmin was super quick answering my queries and sorted out the issue I had with the order! I’m very satisfied with the live chat method”

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Posted 4 years ago

“Sam - was very helpful. I did not received my refund. And Sam sorted it out for me. Thank you Sam.”

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Posted 4 years ago

“Sam was of great assistance - thank you”

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Posted 4 years ago

“Lauren was very helpful in finding out that my parcel was lost and offering me a replacement or a refund. Thank you.”

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Posted 4 years ago

“I received the wrong order, so I went on the live chat and Yasmin was amazing and very professional at helping me. She made sure that the correct order was on its way with next day delivery!!!”

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Posted 4 years ago

“Missguided have really good customer service and are always happy to answer my queries and sort out problems when I've had them. I always order from here as they are trustworthy.”

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Posted 4 years ago

“Lauren was very helpful quick and efficient in helping me find out where my parcel was! She advised it will be delivered today which is perfect as i wanted to wear my new dress this weekend!”

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Posted 4 years ago

“Very helpful and answered my query instantly and sorted within minutes.”

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Posted 4 years ago

“Sam was more than happy to assist me in my query and was friendly whilst doing so. Would happily use the chat again. Super convenient and easy to use.”

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Posted 4 years ago

“My order date 06/26 today is 07/02 and I’m still waiting for my order and they don’t give my money back. Every single representative is saying different causes.”

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Posted 4 years ago

“Spoke over live chat with a lady called Yasmin, she was very polite and quick at handling my returns issue, would happily use this service again. Unbelievable that it took less than five minutes.”

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Posted 4 years ago

“Yasmin was quick and efficient at being able to help me with the return and refund. Took minutes. Thankyou again”

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Posted 4 years ago

“Yasmin helped me with returning a parcel and answered all my questions quickly.”

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Posted 4 years ago

“I have always found Missguided clothes fab quality and the delivery is super quick. Their online chat system is great if you have any questions, Sam helped me to sort a Hermes delivery straight away :-)”

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Posted 4 years ago

“Lauren was very quick and helpful to help me change my delivery address!”

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Posted 4 years ago

“I required a refund for an item and it was done straight away. Thanks to Lauren - you're great!”

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Posted 4 years ago

“I spoke with Joelle to change my address via the online chat function as I had a typo on there. She was a great help and amended it immediately. She advised I could check when the goods had been dispatched to see if they were going to the right place. I checked the next day and spoke to someone named Yasmin via the online chat also and she was a great help also. Fabulous customer service from both. They deserve a well done! Effective and efficient communication.”

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Posted 4 years ago

“Yasmin was polite and very helpful!”

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Posted 4 years ago

“I had a very quick and helpful response on the live chat from a girl called Yasmin, she helped sort the issues I had extremely fast.”

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Posted 4 years ago

Missguided is rated 2.7 based on 1,069 reviews