Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

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Metrics

2.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rachel was a great help. Had issues with not receiving my parcel but she managed to sort for me quickly. Had previously asked for help on the chat but had no luck so started again and Rachel really helped me. Great service from her!”

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Posted 4 years ago

“Megan was great help!”

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Posted 4 years ago

“some of there stuff is a hit or a complete miss. i made a large order of about $300 worth of stuff and most of the clothes felt EXTREMELY cheap. you can get much more quality clothes at target for the same price or less. my blazer i got here literally feels like plastic.”

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Posted 4 years ago

“Customer service is very quick & helpful. Thank you Yasmin!”

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Posted 4 years ago

“Megan was great thanks!!”

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Posted 4 years ago

“Charlotte helped me with my return swiftly and was extremely helpful and made the whole process easy”

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Posted 4 years ago

“I don't usually spend my time by writing reviews but this time I got so frustrated that I have to do so .I am shopping online for the last 10 years and more and the experience I had with Missguided was HORRIBLE. The products shown on their pictures have nothing to do with the real products they are sending you. It's amazing how audacity they show. I 've ordered a satin dress , which the fabric was stretchy ,see through and not satin for sure. The stitches were obvious also from the front side of the dress. The fabric and material was so cheap, that for sure you could't wear it anywhere and it also had 'puff' sleeves that were falling down and couln't hold their 'puff' shape as the fabric was so thin . It was a disaster and believe me , that dress didn't worth even 1 euro. It was ridiculous.. It was way far of how it looked in the pictures. Even if you buy from a Chinese website , the quality is nicer. At first , when I received my order I thought it was a joke (but no).. After sharing my bad experience , they contacted me via email and offered my the solution of 'RETURN'. wow... I think all online stores have this policy of returning products that you don't like. However I paid initially 8 euros shipping and now I will arrange to pay the courier and none of these shipping costs will be refunded back to me,. Very kind of them. I DON'T RECOMMEND THIS SITE FOR ONLINE SHOPPING.”

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Posted 4 years ago

“Meghan helped with my query today perfectly! Really informative and understanding.”

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Posted 4 years ago

“Megan was so helpful and sorted out an issue with no complaints. Very impressed with efficient honest service provided by misguided xx”

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Posted 4 years ago

“Megan helped me with a return swiftly and we very nice!”

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Posted 4 years ago

“I wanted to change the delivery address of an order and Yasmin, in the live chat helped me to sort it out quick and simply. Thanks so much for your help!”

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Posted 4 years ago

“Very disappointed with my last order. It's been a while since my last order on Missguided and maybe quality has changed. I bought one skirt and a supposed 'satin' dress. The skirt was too big (inaccurate sizes - I am EU36 and bought EU34) and also the quality was so cheap. It was only one layer of fabric and nothing else. Also the satin dress as described and as shown on the website, was made of a very cheap fabric material, for sure wasn't satin (don't know even what was it), it was see through and stretchy. I am obsessed with satin fabric and I am sure how it looks like. Both of the items I've purchased were on sale , however believe me even with the low prices it didn't worth the buy. The quality was so bad and cheap , that you can't wear them. It was so disappointing.It's just loss of money. I had Missguided on my fav online stores , however after such experience I will not buy from there ever again. The info and the photos on the website are misleading and untrue. this is immoral in my opinion. The products I bought are: -Tall Mint Co Ord Double Split Mini Skirt -Black Satin Puff Sleeve Ruched Mini Dress I recommend not to buy them as there aren't as shown and as described on the website . Furthermore, just fyi there is no review/feedback section on their website in order to review your purchases ( and now I understand why). Also they don't respond on their contact addresses.”

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Posted 4 years ago

“The shipping was amazing! I am so happy with how quick it came and how they updated me often on where it was and how much longer it would be. The express shipping is only $2 more than standard and it was the best choice. I will definitely be ordering more from here!”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Katie was so helpful and really nice to talk to!”

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Posted 4 years ago

“Katie helped me out straight away and resolved my parcel problem that was going on For days her customer service was perfect”

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Posted 4 years ago

“Yasmin was very polite and helpful. She was very knowledgeable and helped sort out my issue straight away. It was a shame the parcel was lost but Yasmin was very sincere in apologising and it makes me feel better about using missguided again”

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Posted 4 years ago

“yasmin was great i had an issue with returns but she was amazing and so understanding very helpful”

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Posted 4 years ago

“Yasmin was helpful and helped resolve my issue”

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Posted 4 years ago

“Yasmin was very very helpful and explained everything”

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Posted 4 years ago

Missguided is rated 2.7 based on 1,069 reviews