Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

Company Reviews

Questions

Metrics

2.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Missguided made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zakiyyah was wonderful and quickly helped me resolve a refund issue”

Helpful Report

Posted 4 years ago

“Zakiyyah helped me on the chat function and was wonderful, helping to get me a swift refund.”

Helpful Report

Posted 4 years ago

“Received efficient and helpful customer service from Zakiyyah.. always have a positive response from Missguided customer service team”

Helpful Report

Posted 4 years ago

“Emma was really friendly and helpful :)”

Helpful Report

Posted 4 years ago

“I'm very happy with Emma, she took care of all my problems in 5 minutes.”

Helpful Report

Posted 4 years ago

“Latisha who i spoke to was very helpful and eased my confusion with a cancellation and re order. Would definitely recommend livechat for anyone needing help with an order or delivery etc. always my first option when i have a missguided problem!”

Helpful Report

Posted 4 years ago

“Latisha was very nice , friendly and efficient”

Missguided 5 star review on 1st October 2020

Helpful Report

Posted 4 years ago

“I spoke to two people who were both really nice. I think hey were called simphiwe and latisha”

Helpful Report

Posted 4 years ago

“Very good customer service from Latisha regarding changing my delivery address!”

Helpful Report

Posted 4 years ago

“This is the best customer service I have experienced! My next day delivery didnt show up and I spoke to someone online who sorted the issue out immediately and gave me a refund”

Helpful Report

Posted 4 years ago

“I bought 2 dresses 2 months ago and they have gone faulty Misguided have offered a swap or refund for my dresses. Great customer service as always. Customer service is always great and happy to help no matter what.”

Helpful Report

Posted 4 years ago

“solved my order issue straight away.”

Helpful Report

Posted 4 years ago

“Kylie was very helpful with sorting out a return quickly. Thank you”

Helpful Report

Posted 4 years ago

“Polite customer service with a quick and easy resolution to a missing refund.”

Helpful Report

Posted 4 years ago

“Sorted the problem out quickly.”

Helpful Report

Posted 4 years ago

“Emma was very helpful and quickly sorted out a problem for me with an order that had not arrived, great service on the live chat and also great service from the lady when I placed the original order. Both experiences with the staff on live chat very good, efficient and speedy. Thanks very much, I would be happy to use the service again if I needed to”

Helpful Report

Posted 4 years ago

“Emma was really quick and efficient in helping me with my order that I accidently messed up! Thank you so much!”

Helpful Report

Posted 4 years ago

“I forgot to add my discount code to my order and Emma resolved the issue within 5-10 mins by refunding the difference. Super speedy and great customer service. Thanks Emma!”

Helpful Report

Posted 4 years ago

“Emma sorted my refund in seconds.”

Helpful Report

Posted 4 years ago

“Emma was quick and efficient with my return process of my faulty item. Very professional and polite also.”

Helpful Report

Posted 4 years ago

Missguided is rated 2.7 based on 1,069 reviews